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Pan Pacific Singapore (SG Clean)

Photo gallery for Pan Pacific Singapore (SG Clean)

Primary image
Beach
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers
2 outdoor pools, pool loungers

Overview of Pan Pacific Singapore (SG Clean)

UNESCO Sustainable Travel Pledge

Pan Pacific Singapore (SG Clean)

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
7 Raffles Boulevard, Marina Square, Singapore, 039595

Explore the area

  • Popular LocationGardens by the Bay13 min walk
  • Popular LocationMarina Bay Sands Casino15 min walk
  • Popular LocationOrchard Road17 min walk
  • AirportSingapore (SIN-Changi)18 min drive

Choose dates to view prices

About this area

Singapore

Located in Marina Bay neighbourhood, Pan Pacific Singapore (SG Clean) is connected to a shopping centre. Marina Square and Suntec City are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Botanic Gardens and Universal Studios Singapore. Travelling with kids? Don't miss Singapore Zoo. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Marina Square - 1 min walk
  • Suntec City - 7 min walk
  • Gardens by the Bay - 13 min walk
  • Marina Bay Sands Casino - 15 min walk
  • Orchard Road - 17 min walk

Getting around

  • Promena Station - 5 min walk
  • JB Sentral - 53 min drive
  • Changi Airport (SIN) - 18 min drive

About this property

Pan Pacific Singapore (SG Clean)

5-star luxury hotel connected to the convention centre in Marina Bay
Along with 5 restaurants, this hotel has 2 outdoor pools and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Pan Pacific Singapore (SG Clean) offers 790 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (SGD 15 per day)
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Off-site parking available (SGD 1.10 per hour)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 7:00 AMโ€“10:30 AM: SGD 48 for adults and SGD 24 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Edge
  • Hai Tien Lo
  • Keyaki
  • Rang Mahal
  • Pacific Marketplace

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Children's pool
  • Playground
  • Sauna
  • Shopping
  • Spa services
  • Steam room
  • Tennis

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers airport limousine service (surcharge). Guests must contact this property in advance to reserve the service.

Renovations and closures

The property will be renovating from 25 July 2022 to 31 March 2023 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for SGD 100 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: SGD 48 for adults and SGD 24 for children (approximately)
  • Self-parking fee: SGD 15 per day
  • Nearby parking fee: SGD 1.10 per hour
  • Rollaway bed fee: SGD 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a smart, elegant dress code for guests accessing the Pacific Club. Guests above the age of 12 are welcome.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Pacific Pan
Pacific Pan Singapore
Pacific Singapore
Pan Pacific Hotel Singapore
Pan Pacific Singapore
Pan Singapore
Singapore Pacific
Singapore Pan
Singapore Pan Pacific
Pan Pacific Singapore Hotel Singapore
Pan Pacific Singapore Hotel
Pan Pacific Singapore
Pan Pacific Singapore Sg Clean
Pan Pacific Singapore (SG Clean) Hotel
Pan Pacific Singapore (SG Clean) Singapore
Pan Pacific Singapore (SG Clean) Hotel Singapore

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 661 out of 979 reviews
5 - Excellent 68%
Rating 4 - Good. 245 out of 979 reviews
4 - Good 25%
Rating 3 - Okay. 45 out of 979 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 979 reviews
2 - Poor 1%
Rating 1 - Terrible. 14 out of 979 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior design.
Stayed 3 nights in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much halal options in the hotel. Especially the atrium bar.
Stayed 6 nights in Jun 2022

2/5 Poor

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Post Covid Hotel Update: (Room 2711) - Staff poorly trained & do not work well as a team. e.g Required a band-aid 30 min wait. Room service 5 min hold on phone. - Room was dirty with sticky carpets, dirty corners & out dated furnishings. (Tv didn't even work, chairs had dips in them & calcium buildup in showers) - Concierge was never/ rarely manned during our stay. - Was given poor directions by bell-boys. e.g cross highway instead of allowing us to safely cross through hotel with our bikes. Do not bother wasting your money here.
Stayed 3 nights in Jun 2022

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Fungus smell Inside hotel room too humid
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two things we minded: 1) coffee and tea was not refilled two days out of three of our stay, and first day went in the toilet seat had urine on itโ€ฆ but everything else was very good just these points flawed it
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service is top notched. Location is perfect and descent walk to Marina, connects to Suntec and Marina Square and major transportation hub. Would stay again if in Singapore another time.
Stayed 4 nights in May 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Location and convenience
Stayed 1 night in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design felt a bit old, but I felt it was really classy and the bath tub was such a nice touch! Super comfy bed too. Initially the blackout curtain didnโ€™t work, but all was good after the hotel sent an engineer to fix it. I loved the location - it was so convenient to get food around the area and travel using public transport, since the hotel was under 5 min to Promenade MRT. Overall, we greatly enjoyed our stay and appreciate the staff for all they did for helping us celebrate our anniversary!
Stayed 2 nights in Apr 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Mar 2022

3/5 Okay

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Can be better
A bit old. Lacking amenities such as bottled water, indoor slippers, toiletries, etc...
Stayed 2 nights in Mar 2022