The hotel is in a great location but things could be improved. We were told on arrival that our rooms would only be serviced on arrival if requested, but even when requested they weren’t serviced without further prompting.
The towels are really poor quality - thin, fraying, grey - and there’s no excuse for that. Too many plastic bottles of drinking water with no obvious option to refill bottles which is a shame and not v environmentally friendly.
The gym also closed at 9pm which seems super early.
At checkout they also messed up the payment and denied that anything was going wrong (it’s fine, just tell me so I can double check later!).
The location really is good though.