Pros: relatively new build and decor.
Cons:
(1) Wi-fi completely unreliable. Outages came and went, sometimes an hour or longer. No way to reliably attend Zoom calls using laptop.
(2) Hand-held shower head wasnโt working, so rainfall shower head was the only option. Low water pressure, took 3x longer to get clean.
(3) Staff doesnโt allow food to be delivered to room. If I have to get dressed and go downstairs, whatโs the point of ordering delivery?
(4) Self-service laundry machines last load ends at 8:30pm. If you work or have meetings during the day and go out for dinner, by the time you return, your opportunity to do laundry is already over.
(5) Elevators insufficient for volume of guests, jam-packed around the noon hour. Waited more than fifteen minutes with no luck, finally had to use the service elevator to go down. This is partly because one of the four elevators was turned off and not in use by anyone, and another was dedicated to parking only.
Overall, this place appeared to be run for the convenience of the management, not guests.