- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Service staff were excellent. We stayed on the 8th floor and the supervisor in charge of housekeeping on that floor made us feel very comfortable. He always had a smile and made sure we had everything we needed. We were traveling with young toddlers and he brought grapes instead the next day with the thought that kids would like that better. Only downer to our stay was that we were only able to get our room at 4+pm, and that the bath tap was leaking (but they got it fixed the next day). Overall, excellent location within RWS and front desk + service staff are one of the friendliest we’ve come across.