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Resorts World Sentosa - Hotel Michael (SG Clean)

Photo gallery for Resorts World Sentosa - Hotel Michael (SG Clean)

Featured image
Outdoor pool
Water park
Outdoor pool
LCD TV

Overview of Resorts World Sentosa - Hotel Michael (SG Clean)

Resorts World Sentosa - Hotel Michael (SG Clean)

5.0 star property

4.1/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
8 Sentosa Gateway, Sentosa Island, Singapore, 098269

Explore the area

  • Popular LocationUniversal Studios Singapore3 min walk
  • Popular LocationS.E.A. Aquarium5 min walk
  • Popular LocationPalawan Beach12 min walk
  • AirportSingapore (SIN-Changi)26 min drive

Choose dates to view prices

About this area

Singapore

Located in Singapore, Resorts World Sentosa - Hotel Michael (SG Clean) is near the beach. Raffles Place and Orchard Road are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit S.E.A. Aquarium and Universal Studios Singapore. Don't miss out on a visit to Singapore Botanic Gardens.

What's nearby

  • Resort World Sentosa Casino - 1 min walk
  • Universal Studios Singapore - 3 min walk
  • Sentosa Merlion - 3 min walk
  • S.E.A. Aquarium - 5 min walk
  • Palawan Beach - 12 min walk

Getting around

  • HarbourFront Station - 4 min drive
  • JB Sentral - 52 min drive
  • Changi Airport (SIN) - 26 min drive

Restaurants

  • Where to eat
  • Fratelli โ€“ Restaurant offering Italian cuisine. Serves breakfast, lunch and dinner on selected days.
  • TungLok Heen โ€“ Restaurant offering Chinese cuisine. Serves lunch and dinner daily.

About this property

Resorts World Sentosa - Hotel Michael (SG Clean)

5-star luxury hotel, walk to Universal Studios Singapore
4 restaurants, an outdoor pool and a fitness centre are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a spa tub are on-site. All 461 rooms offer in-room free WiFi, LCD TVs with cable channels, and free bottled water. Other amenities available to guests include hairdryers, safes and ironing boards.
Resorts World Sentosa - Hotel Michael (SG Clean) offers 461 forms of accommodation with a safe and complimentary bottles of water. LCD televisions come with cable channels.

Bathrooms include bathrobes, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • Full breakfast available for a fee daily 7:30 AMโ€“10:30 AM: SGD 32.96 for adults and SGD 16.48 for children
  • 4 restaurants
  • 1 bar

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping
  • Hot tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese (Mandarin)
  • English

Business services

  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for SGD 82.39 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: SGD 32.96 for adults and SGD 16.48 for children (approximately)
  • Rollaway bed fee: SGD 82.39 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Michael Rws
Hotel Rws
Michael Hotel Rws
Rws Hotel
Rws Hotel Michael
Rws Hotel Michael Singapore
Rws Michael
Rws Michael Hotel
Rws Michael Singapore
Resorts World Sentosa Hotel Michael Singapore
Resorts World Sentosa Hotel Michael
Resorts World Sentosa Michael Singapore
Resorts World Sentosa Michael
Resorts World Sentosa Hotel Michael
Resorts World Sentosa - Hotel Michael (SG Clean) Hotel
Resorts World Sentosa - Hotel Michael (SG Clean) Singapore
Resorts World Sentosa - Hotel Michael (SG Clean) Hotel Singapore

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 248 out of 635 reviews
5 - Excellent 39%
Rating 4 - Good. 232 out of 635 reviews
4 - Good 37%
Rating 3 - Okay. 109 out of 635 reviews
3 - Okay 17%
Rating 2 - Poor. 33 out of 635 reviews
2 - Poor 5%
Rating 1 - Terrible. 13 out of 635 reviews
1 - Terrible 2%

4.1/5

Cleanliness

3.9/5

Staff & service

3.8/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have good amenities and restaurants for a good holiday
Stayed 1 night in Jan 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked the size of the room but didnโ€™t like the fact that construction was ongoing and it continued past midnight. That was pretty disturbing and couldnโ€™t sleep well.
Stayed 2 nights in Dec 2021

3/5 Okay

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Room was clean and big, with large television and sufficient towels. Check in experience was below average. During check in, need to wait at least 45 minutes for the room to be prepared. When booking via 3rd party sites like Expedia, you must book with your name exactly as on your identification card otherwise the self check-in does not work, forcing you to wait for additional time to queue for the front desk. Then after manual check-in, still wait upwards of 1 hour to collect keycard. TLDR, check-in and room collection was very poorly handled. While the front desk staff was helpful but the keycard distributor was rather rude. Breakfast is not a buffet but rather set meals that change up very little between days and is honestly rather overpriced for the type of food you get (if you must, go for local, instead of western). But food quantity and quality is decent. Finally, biggest complaint goes to the RWS Wifi that was at best 2/5 bars in my room and at worst 0. Furthermore only can connect 3 devices at one time. Got so bad to the point that eventually gave up the Wifi. One redeeming factor is that it is very close and has sheltered connection to the Imbiah Sentosa Express station and the RWS basement so accessibility is good. Overall overpriced for the amount paid for a 2N stay.
Stayed 2 nights in Dec 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No proper instructions on room service Swimming no slots at all Breakfast very simple
Stayed 2 nights in Dec 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was as we expected from the online photos. The food was excellent in the hotel and the restaurants around the complex. The things that disappointed me: CHECKIN PROCESS: We arrived at 1:05 pm to check in. We had to take a ticket. We were No 136 and the current number being served was 104. I asked one of the staff what was the wait time and they advised 2hrs! We3 ended up waiting 55minutes which in itself is way way too long. You ned to improve your checkin process. By the way, the check in staff where very nice asnd very helpful. BREAKFAST:
Stayed 2 nights in Nov 2021