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Robertson Quay Hotel (SG Clean)

Photo gallery for Robertson Quay Hotel (SG Clean)

Primary image
Outdoor pool
Outdoor pool
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Overview of Robertson Quay Hotel (SG Clean)

Robertson Quay Hotel (SG Clean)

3.0 star property
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
15 Merbau Road, Singapore, 239032

Explore the area

  • Popular LocationFort Canning Park5 min walk
  • Popular LocationOrchard Road13 min walk
  • Popular LocationPlaza Singapura15 min walk
  • AirportSingapore (SIN-Changi)28 min drive

Choose dates to view prices

About this area

Singapore

Robertson Quay Hotel (SG Clean) is located in Singapore River, a neighbourhood in Singapore, and is in the entertainment district and on a river. Orchard Road and Marina Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Gardens by the Bay and Singapore Botanic Gardens. Travelling with kids? Don't miss Singapore Flyer and East Coast Park. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Fort Canning Park - 5 min walk
  • Orchard Road - 13 min walk
  • Plaza Singapura - 15 min walk
  • Singapore City Hall - 18 min walk
  • Raffles City - 5 min drive

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 50 min drive
  • Changi Airport (SIN) - 29 min drive

About this property

Robertson Quay Hotel (SG Clean)

Family-friendly Singapore hotel in Singapore River, near Orchard Road
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 148 rooms offer conveniences such as electric kettles and free tea bags/instant coffee, along with free WiFi, free wired Internet and satellite TV. Hairdryers, safes and showers are among the other amenities that guests will find.
Robertson Quay Hotel (SG Clean) offers 148 accommodations with a safe and a hairdryer. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower. This Singapore hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • Malay

More

  • Designated smoking areas

Restaurants on site

  • The Sailors Restaurant
  • Home Beach Bar

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe

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See similar properties

Singapore
Singapore
Singapore River
Singapore River
Air conditioned
Air conditioned
Hotel
Hotel
Business-friendly
Business-friendly
3 star
3 star
Pool
Pool

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Pool access available from 9:00 AM to 6:00 PM
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel
Robertson Quay Sg Clean
Robertson Quay Hotel (SG Clean) Hotel
Robertson Quay Hotel (SG Clean) Singapore
Robertson Quay Hotel (SG Clean) Hotel Singapore

Overall score and ratings

3.3
Rating 5 - Excellent. 113 out of 996 reviews
5 - Excellent 11%
Rating 4 - Good. 371 out of 996 reviews
4 - Good 37%
Rating 3 - Okay. 285 out of 996 reviews
3 - Okay 29%
Rating 2 - Poor. 140 out of 996 reviews
2 - Poor 14%
Rating 1 - Terrible. 87 out of 996 reviews
1 - Terrible 9%

3.5/5

Cleanliness

3.6/5

Staff & service

3.1/5

Amenities

3.1/5

Property conditions & facilities

2.2/5

Eco-friendliness
Write a review

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At check in the reception did not take care of anyone in queue, only people who went to the front. I asked them for clothes hangers and a face towel and it never happened. The cleaning staff were yelling to each other in the hallways every day and blocking the pathway with their carts, making it impossible to walk with luggage. The room itself was very small, very old condition and the window was so dirty that it was difficult to even see out.
Stayed 7 nights in May 2022

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to so many Motel like properties but this was the worest ever
Stayed 1 night in May 2022

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
don't not provide sleepers, towels not adequate, aircon too cool
Stayed 2 nights in Apr 2022

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2022

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not stay in this again for the attitude of the staff in bookings department.
Stayed 1 night in Feb 2022