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Robertson Quay Hotel (SG Clean)

Photo gallery for Robertson Quay Hotel (SG Clean)

Primary image
Outdoor pool
Outdoor pool
Deluxe Double Room | In-room safe, desk, blackout curtains, iron/ironing board
Deluxe Twin Room (2 Single Beds) | In-room safe, desk, blackout curtains, iron/ironing board

Overview of Robertson Quay Hotel (SG Clean)

Robertson Quay Hotel (SG Clean)

3-star property

Guests rated this property 3.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar
Map
15 Merbau Road, Singapore, 239032

Explore the area

  • Popular LocationFort Canning Park5 min walk
  • Popular LocationOrchard Road13 min walk
  • Popular LocationPlaza Singapura16 min walk
  • AirportSingapore (SIN-Changi)29 min drive

Room options

About this area

Singapore

Robertson Quay Hotel (SG Clean) is located in Singapore River, a neighbourhood in Singapore, and is in the entertainment district and on a river. Gardens by the Bay and Fort Canning Park reflect the area's natural beauty and area attractions include Universal Studios Singapore and Singapore Flyer. Travelling with kids? Consider ArtScience Museum, or check out an event or a game at Singapore National Stadium. Guests appreciate the hotel's central location.
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Map

What's nearby

  • Fort Canning Park - 5 min walk
  • Orchard Road - 13 min walk
  • Plaza Singapura - 16 min walk
  • Singapore City Hall - 18 min walk
  • Raffles City - 6 min drive

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 50 min drive
  • Changi Airport (SIN) - 29 min drive

About this property

Robertson Quay Hotel (SG Clean)

3-star family-friendly hotel in the heart of Singapore River
Robertson Quay Hotel (SG Clean) is located close to Orchard Road, and provides a round-trip airport shuttle, dry cleaning/laundry services and a bar. Be sure to enjoy a meal at The Sailors Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as babysitting.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Multilingual staff, free newspapers and a lift
  • Luggage storage, ATM/banking services and a 24-hour front desk
  • Guest reviews give good marks for the overall value and central location
Room features
All guest rooms at Robertson Quay Hotel (SG Clean) have comforts, such as climate-controlled air conditioning, as well as amenities, such as complimentary wireless Internet access and safes.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with showers and hairdryers
  • Mini fridges, satellite channels and daily housekeeping

Languages

Chinese (Mandarin), English, Filipino, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar

Restaurants on site

  • The Sailors Restaurant
  • Home Beach Bar

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Safe

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Free WiFi
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Hotel
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Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel
Robertson Quay Sg Clean
Robertson Quay Hotel (SG Clean) Hotel
Robertson Quay Hotel (SG Clean) Singapore
Robertson Quay Hotel (SG Clean) Hotel Singapore

Frequently asked questions

Does Robertson Quay Hotel (SG Clean) have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 6:00 PM.

How much does it cost to stay at ?

As of 3 Oct,2022, prices found for a 1-night stay for 2 adults at on 17 Oct,2022 start from S$114.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Robertson Quay Hotel (SG Clean) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Robertson Quay Hotel (SG Clean)?

Self-parking is free at this property.

What time is check-in at Robertson Quay Hotel (SG Clean)?

Check-in begins at 2 PM.

What time is check-out at Robertson Quay Hotel (SG Clean)?

Checkout is at noon.

Does Robertson Quay Hotel (SG Clean) provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Robertson Quay Hotel (SG Clean) located?

This family-friendly Singapore hotel is located on the riverfront, within a 15-minute walk of Robertson Quay and Orchard Road. Marina Bay Sands Skypark and Gardens by the Bay are also within 3 miles (5 km). Fort Canning MRT station is 6 minutes by foot and Clarke Quay Station is 12 minutes.

Overall score and ratings

3.3
Rating 5 - Excellent. 116 out of 1001 reviews
5 - Excellent 12%
Rating 4 - Good. 361 out of 1001 reviews
4 - Good 36%
Rating 3 - Okay. 284 out of 1001 reviews
3 - Okay 28%
Rating 2 - Poor. 149 out of 1001 reviews
2 - Poor 15%
Rating 1 - Terrible. 91 out of 1001 reviews
1 - Terrible 9%

3.5/5

Cleanliness

3.5/5

Staff & service

3.0/5

Amenities

3.1/5

Property conditions & facilities

2.3/5

Eco-friendliness
Write a review

2/5 Poor

Alex
Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nice area to be...
Stayed 8 nights in Sep 2022

2/5 Poor

ferri
Travelled with family
Disliked: Amenities, property conditions & facilities
It was rather a disappointing experience to stay at the hotel. The hotel smells a bit too. They also charge for every little thing.
Stayed 6 nights in Jul 2022

3/5 Okay

Deenie
Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Great location. The property was looking very tired, needs an upgrade, especially around the pool area.
Stayed 3 nights in Jul 2022

3/5 Okay

Wessel
Travelled with family
Disliked: Cleanliness, amenities
Bathroom was very dirty with mold all over. Room was very small but thats SG. Also the beds were very uncomfortable suler soft abd felt the springs while laying down. Minibar fridge was iced up. Room was made up each day but no improvements noticed.
Stayed 5 nights in Jul 2022

1/5 Terrible

Ebi
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the filthiest unsafe places I have ever stayed. The extremely high dust and mold levels with make you sick. The property is not well maintained and kept to low levels of standards. Onsite team is unprofessional and does not care to make any efforts to fix the issues. I was denied management contact information, denied a changed of room, denied additional cleaning of documented unsanitary conditions. Elevator certification expired in June. Stay at your Own Risk..... BEWARE and choose a different hotel if you care for your health and safety.
Stayed 3 nights in Jul 2022

3/5 Okay

Richard
Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Close to restaurants and river, property looking tired and needed some work. Rooms very small but clean. Generally average and quite expensive for grade of hotel. Staff friendly but over worked and check in area to small for guests and luggage
Stayed 5 nights in Jul 2022

4/5 Good

Christina
Travelled with group
Liked: Cleanliness, staff & service, amenities
i like the place, however room was too small!
Stayed 2 nights in Jul 2022

3/5 Okay

Renae
Travelled with family
Liked: Cleanliness
Was ok, lots of add ons. No customer service. Charge a fortune for late checkout
Stayed 2 nights in Jul 2022

2/5 Poor

simon
Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
No room on the floor so had to share by bed with my suitcase
Stayed 1 night in Jul 2022

2/5 Poor

Anthony
Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is more a small college dorm than a hotel. Roaches everywhere. Staff not welcoming and pushy. Pool in poor condition. Beds super uncomfortable. Only good thing is a convenient location to most things and a nice area.
Stayed 3 nights in Jun 2022