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Santa Grand Hotel East Coast

Photo gallery for Santa Grand Hotel East Coast

Primary image
Rooftop pool
Pool
Rooftop pool
In-room safe, blackout curtains, iron/ironing board, free WiFi

Overview of Santa Grand Hotel East Coast

Santa Grand Hotel East Coast

3.5 star property

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar
Map
171 East Coast Road, Singapore, 428877

Explore the area

  • Popular LocationRoxy Square4 min walk
  • Popular LocationParkway Parade9 min walk
  • Popular LocationEast Coast Park3 min drive
  • AirportSingapore (SIN-Changi)15 min drive

Choose dates to view prices

About this area

Singapore

Santa Grand Hotel East Coast is located in East Coast, a neighbourhood in Singapore. Travellers who have shopping on the agenda can visit I12 Katong and Parkway Parade. East Coast Park and Singapore Flyer are not to be missed.

What's nearby

  • I12 Katong - 2 min walk
  • Roxy Square - 4 min walk
  • Parkway Parade - 9 min walk
  • Tanjong Katong Rd - 16 min walk
  • East Coast Park - 3 min drive

Getting around

  • Dakota Station - 3 min drive
  • JB Sentral - 58 min drive
  • Changi Airport (SIN) - 15 min drive

About this property

Santa Grand Hotel East Coast

3.5-star Singapore hotel in East Coast, near I12 Katong
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Santa Grand Hotel East Coast offers 73 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages spoken

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Fridge

More

  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property will be closed from 10 August 2022 to 14 September 2022 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Cleaning/housekeeping/linen fees vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Santa Grand Hotel East Coast Singapore
Santa Grand Hotel East Coast
Santa Grand East Coast Singapore
Santa Grand East Coast
Santa Grand Hotel
Santa Grand
Santa Grand Coast Singapore
Santa Grand Hotel East Coast Hotel
Santa Grand Hotel East Coast Singapore
Santa Grand Hotel East Coast Hotel Singapore

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 96 out of 323 reviews
5 - Excellent 30%
Rating 4 - Good. 151 out of 323 reviews
4 - Good 47%
Rating 3 - Okay. 51 out of 323 reviews
3 - Okay 16%
Rating 2 - Poor. 18 out of 323 reviews
2 - Poor 6%
Rating 1 - Terrible. 7 out of 323 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

3.8/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Excellent service..neat and clean.The best customer service
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Smooth check in process. Clean and new looking room. Very convenient location.
Stayed 1 night in Jan 2022

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Acceptable stay !
Front desk staff were friendly and warm with their services, check-in was a breeze. Hygiene was visibly strict and commendable as thereโ€™s some folks on quarantine sharing the same building on different levels. Nothing to worry about. The slight issue was thin walls/window surrounding the room so some work can be done on sound proofing. Overall decent experience.
Stayed 1 night in Dec 2021

3/5 Okay

Liked: Staff & service, property conditions & facilities
not that great.
The pillows were way too soft and the room's walls are paper thin so I could hear anything and everything. What made it worse is that the hotel is located in a noisy area. The combination of these two things made it impossible to fall asleep. Also I requested that they have an iphone charger so I could charge my phone. The hotel had an adapter but no lightning cable to connect the phone to. The hotel should invest in some spare cables for situations like mine instead of leaving us to scramble to find a way to charge our devices (because we forgot to bring out charger with us). Also there was no ice machine and I was told to use the ice tray in the freezer but because the ice tray was emptied before check in there was no way for me to have ice when I needed it. Also final note: The bathroom needs to be better cleaned I discovered mold on the glass shower wall after steam had built up from showering and it was disgusting and frightening to behold.
Stayed 1 night in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and clean appearance of the lobby and hotel in general including the rooms. Friendly staff at check in. All smooth and easy!
Stayed 1 night in May 2021

4/5 Good

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice modern deco
Stayed 3 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for few days. Room is clean, bed is comfortable. Can be a go-to place for a short stay. Only thing that may need to be checked / improved is their Aircon. The room where we stayed, the aircon is not that cold.
Stayed 2 nights in Feb 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful and clean hotel with nice staffs from front desk to cleaner.
Stayed 2 nights in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020