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Outdoor pool
Outdoor pool
Flat-screen TV, DVD player
Flat-screen TV, DVD player

Guest reviews

4.5/5 Wonderful
347 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Kitchen
  • Air conditioning
  • Laundry

Map

Explore the area

Popular LocationLucky Plaza14 min walk
Popular LocationSingapore Botanic Gardens18 min walk
Popular LocationNational Orchid Garden12 min drive
AirportSingapore (SIN-Changi)21 min drive

Choose dates to view prices

  • Apartment, 1 Bedroom

    4.2/5 guest room rating

    Room amenities

    • 59 sq m
    • 1 bedroom
    • 1 bathroom
    • City view
    • Sleeps 4
    More detailsApartment, 1 Bedroom
  • Apartment, 2 Bedrooms

    4.6/5 guest room rating

    Room amenities

    • 87 sq m
    • 2 bedrooms
    • 2 bathrooms
    • City view
    • Sleeps 6
    More detailsApartment, 2 Bedrooms
  • Apartment, 3 Bedrooms

    4.6/5 guest room rating

    Room amenities

    • 118 sq m
    • 3 bedrooms
    • 3 bathrooms
    • City view
    • Sleeps 7
    More detailsApartment, 3 Bedrooms

About this area

Singapore

Located in Singapore, Shangri-La Apartments is in the city centre. The area's natural beauty can be seen at Singapore Botanic Gardens and Fort Canning Park, while National Orchid Garden and Singapore Flyer are popular area attractions. Travelling with kids? Make time for S.E.A. Aquarium, or head to an event or a match at Singapore National Stadium.

Visit our Singapore travel guide
Map
Popular Location

What's nearby

  • Orchard Road - 3 min walk
  • Lucky Plaza - 14 min walk
  • Singapore Botanic Gardens - 18 min walk
  • National Orchid Garden - 12 min drive
  • Mustafa Centre - 12 min drive

Getting around

  • Orchard Station - 12 min walk
  • JB Sentral - 35 min drive
  • Singapore (SIN-Changi) - 21 min drive

About this property

Shangri-La Apartments

Family-friendly Singapore aparthotel in Orchard, walk to Orchard Road
A restaurant, an outdoor pool and a health club are available at this aparthotel. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, an outdoor tennis court and a steam room are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a fridge, a hob and a microwave. Guests can appreciate conveniences, such as a dining area and a coffee/tea maker, and other amenities include free WiFi and a DVD player. Limited housekeeping is available.
Shangri-La Apartments offers 127 forms of air-conditioned accommodation with DVD players and a safe. Flat-screen televisions come with cable channels. Accommodation at this 4.5-star aparthotel has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit and hairdryers.

This Singapore aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and rice cookers. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a health club and a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of SG Clean (Singapore)
Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Contactless check-in and check-out

Safety measures

Hand sanitiser provided
Masks and gloves available
Temperature checks available for guests
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool
  • Steam room
  • Manicures and pedicures

Internet

  • Free WiFi

Parking and transport

  • Free self-parking
  • Limited parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle
  • Accessible parking

Family friendly

  • Children stay free
  • Free cot/infant bed
  • Children's pool
  • Childcare (surcharge)
  • Children's club

Kitchen

  • Fridge (full size)
  • Hob
  • Microwave
  • Cookware/dishes/utensils
  • Rice cooker
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 42 for adults and SGD 26 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Rollaway/extra beds: SGD 50.0 per day

Bathrooms

  • Combined bath/shower
  • Hairdryer

Living spaces

  • Dining room

Entertainment

  • Flat-screen TV with cable service
  • DVD player

Outdoor areas

  • Barbecue
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business centre
  • Computer station
  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Blackout curtains
  • Gift shop/newsstand
  • 24-hour front desk

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • Health club
  • Outdoor tennis court

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 127 rooms
  • 10 floors
  • 1 building
  • Built in 1997

Policies

Check-in

Check-in between 3 PM and 11 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for SGD 50.0 per day.
Free cots (infant beds)

Payment types at the property

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 42 for adults and SGD 26 for children (approximately)
  • Airport shuttle fee: SGD 130 per vehicle (one-way)
  • Rollaway bed fee: SGD 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Contactless check-in and contactless check-out are available.
  • The property affirms that it follows sanitisation practices of SG Clean (Singapore) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms

Frequently asked questions

Can I cancel my reservation for free at Shangri-La Apartments and receive a full refund?
Yes, Shangri-La Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Apartments cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM to 11 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of SGD 130 per vehicle, one-way, applies.
Where is this property located?
This family-friendly Singapore aparthotel is located in the shopping district, within a 10-minute walk of Orchard Road and Royal Thai Embassy. ION Orchard and Lucky Plaza are also within 15 minutes. Orchard Station is 12 minutes by foot and Newton Station is 18 minutes.

Guest reviews

Overall score and ratings for Shangri-La Apartments

4.5
Wonderful
5 - Excellent
193
4 - Good
129
3 - Okay
19
2 - Mediocre
5
1 - Poor
1
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Totally, I’m satisfied with the services but 1 or 2 staff’s services not good.

Stayed 4 nights in Jun 2020

4/5 Good

  • Liked: Cleanliness

The rooms are a bit dated but good facilities. I think the hotel should provide ShangriLa points for guests’ stay and provide access to the hotel pool during the weekend.

Stayed 14 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Apartments are a 15 minute walk from the nearest train station which is really convenient. Our room was very nice, not the most modern but it didn't seem outdated or uncomfortable. The staff was very attentive and friendly.

Stayed 6 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service
pleasant stay

Second time we have stayed here, very convenient location and ideal for young families. Staff are always very friendly and helpful. For a serviced apartment you have all that you need On the downside, the apartments are starting to look very dated and worn. We chose the apartments rather than the hotel as it's great to have the 2 bedrooms for the kids. However, for some reason you are made to feel a little bit second class citizen vs the hotel guests. For example, not allowed to use the pool at weekends, not allowed to earn loyalty points. I really didn't get this policy as t would have been cheaper to stay in the hotel. Only a minor complaint though, I often recommend these apartments to families I know and would stay again

Stayed 9 nights in Feb 2020