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Overview of Shangri-La Hotel, Singapore

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Guest reviews

4.6 / 5Wonderful
1,683 reviews
Guests rated this property 4.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air conditioning

Map

Explore the area

Popular LocationOrchard Road6 min walk
Popular LocationSingapore Botanic Gardens16 min walk
Popular LocationLucky Plaza16 min walk
AirportSingapore (SIN-Changi)35 min drive

Choose dates to view prices

  • Tower Wing, Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    More details
  • Horizon Club, Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    More details
  • Tower Wing, Suite, 1 Bedroom

    Room amenities

    • 82 sq m
    • City view
    • Sleeps 3
    More details
  • Garden Wing, Deluxe Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More details
  • Garden Wing, Deluxe Room, 1 King Bed, Pool View

    5/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 3
    More details
  • Valley Wing, Deluxe Room, 1 King Bed

    Room amenities

    • 57 sq m
    • Sleeps 2
    More details
  • Tower Wing, Deluxe Room, 2 Single Beds

    4.4/5 guest room rating

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    More details
  • Horizon Club, Deluxe Room, 2 Single Beds

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 2
    More details
  • Garden Wing, Deluxe Room, 2 Single Beds, City View

    4.8/5 guest room rating

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More details
  • Garden Wing, Deluxe Room, 2 Single Beds, Pool View

    Room amenities

    • 50 sq m
    • Sleeps 3
    More details
  • Valley Wing, Deluxe Room, 2 Single Beds

    Room amenities

    • 57 sq m
    • Sleeps 2
    More details
  • Deluxe Family King

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    More details
  • Family Room, 2 Single Beds (Deluxe)

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    More details
  • Junior Suite, 1 King Bed (Horizon Club)

    4.6/5 guest room rating

    Room amenities

    • 67 sq m
    • City view
    • Sleeps 3
    More details
  • Garden Wing, Suite, 1 King Bed

    Room amenities

    • 81 sq m
    • Sleeps 3
    More details
  • Garden Wing, Suite, 1 Single Bed

    Room amenities

    • 81 sq m
    • Sleeps 3
    More details
  • Family Suite (Themed)

    Room amenities

    • 72 sq m
    • City view
    • Sleeps 5
    More details
  • Garden Wing, Premier Suite, Balcony

    Room amenities

    • 137 sq m
    • Sleeps 3
    More details
  • Valley Wing One-Bedroom Suite

    Room amenities

    • 79 sq m
    • Sleeps 3
    More details
  • Valley Wing, Deluxe Suite, 1 King Bed

    Room amenities

    • 110 sq m
    • Sleeps 4
    More details
  • Double Room Single Use

    Room amenities

    • 238 sq m
    • Sleeps 5
    More details
  • Tower Wing, Grand Suite

    Room amenities

    • 250 sq m
    • Sleeps 4
    More details
  • Suite (Valley Wing Shangri-La)

    Room amenities

    • 348 sq m
    • Sleeps 5
    More details

About this area

Singapore

Located in Singapore, Shangri-La Hotel, Singapore is in the city centre and near a train station. National Museum of Singapore and National Gallery Singapore are cultural highlights, and some of the area's popular attractions include Singapore Botanic Gardens and National Orchid Garden. Travelling with kids? Don't miss Singapore Flyer and S.E.A. Aquarium. Our guests appreciate the hotel's quiet location.

Map
Popular Location

What's nearby

  • Orchard Road - 6 min walk
  • Singapore Botanic Gardens - 16 min walk
  • Lucky Plaza - 16 min walk
  • Bugis Street Shopping District - 14 min drive
  • Mustafa Centre - 14 min drive

Getting around

  • Orchard Station - 14 min walk
  • JB Sentral - 72 min drive
  • Singapore (SIN-Changi) - 35 min drive

Restaurants

  • Where to eat
  • The Waterfall – Garden-view restaurant offering Italian cuisine. Open daily.

About this property

Shangri-La Hotel, Singapore

Family-friendly Singapore hotel in Orchard, walk to Orchard Road
Along with 3 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 747 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and TVs with cable channels. Other amenities available to guests include 24-hour room service, minibars and separate bathtubs and showers.
Shangri-La Hotel, Singapore offers 747 forms of air-conditioned accommodation with minibars and a safe. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free self parking
Free local area shuttle
Free shopping centre shuttle
Limo/town car service

Food and drink

Breakfast available for a fee: SGD 43 for adults and SGD 21.5 for children
3 restaurants and 1 coffee shop/cafe
1 poolside bar and 1 bar
24-hour room service
Coffee/tea in a common area

Things to do

2 outdoor pools
3 outdoor tennis courts
Aerobics classes
Children's pool
Fitness centre
Full-service spa
Sauna
Shopping
Steam room
Tennis
Yoga classes

Family friendly

2 outdoor pools
Babysitting/childcare (surcharge)
Children's club (surcharge)
Children's pool
Dry-cleaning service
Free local area shuttle
In-room childcare (surcharge)
Laundry facilities
Snack bar/deli
Supervised childcare/activities (surcharge)

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand
Library
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English
French
Italian
Japanese
Korean
Malay
Spanish

Business services

Business centre
Computer station
Meeting rooms
Conference space

Outdoors

Garden

Spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - hot stone
Massage - swedish
Massage - Thai
Massage/treatment rooms
Reflexology
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Bathrobes
Bathroom (partially open)
Free toiletries
Hairdryer
Separate bathtub and shower
Towels

Entertainment

TV channels
Premium channels
TV

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Slippers
Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

For more details, please contact the property using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
This property enforces a strict business and smart elegant dress code when using the Valley Wing facilities. Casual clothing will be permitted only on the Valley Wing's outdoor patio after 11 AM.

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 43 for adults and SGD 21.5 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, social distancing measures are in place.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • The property affirms that it follows sanitisation practices of SG Clean (Singapore) guidelines.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Shangri-La Hotel, Singapore and receive a full refund?
Yes, Shangri-La Hotel, Singapore offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Hotel, Singapore cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shangri-La Hotel, Singapore?
As of 31 May,2020, prices found for a 1-night stay for 2 adults at Shangri-La Hotel, Singapore on 1 Jul,2020 start from SG$320, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this property?
Check-in begins at 3 PM.
What time is check-out at this property?
Checkout is at noon.
Where is this hotel located?
This family-friendly Singapore hotel is located in the shopping district, within 1 mi (2 km) of Royal Thai Embassy, Orchard Road and Singapore Botanic Gardens. Lucky Plaza and Gleneagles Hospital are also within 1 mile (2 km). Orchard Station is 14 minutes by foot and Newton Station is 19 minutes.

Guest reviews

4.6
Wonderful
5 - Excellent
1,252
4 - Good
321
3 - Okay
77
2 - Mediocre
17
1 - Poor
16
4.7
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.6
Property condition

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Mar 2020

    1/5

      This traveller didn’t leave comments with their review
      Stayed 5 nights in Feb 2020

      5/5 Excellent

        This traveller didn’t leave comments with their review
        Stayed 2 nights in Feb 2020

        5/5 Excellent

        • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

        This Hotel is one of the best 5*Hotels in Singapore. The Staff are very friendly and helpful. We will come back.

        Stayed 2 nights in Feb 2020