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voco Orchard Singapore, an IHG Hotel (SG Clean)

Photo gallery for voco Orchard Singapore, an IHG Hotel (SG Clean)

Exterior
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Premium bedding, down duvets, minibar, in-room safe

Overview of voco Orchard Singapore, an IHG Hotel (SG Clean)

voco Orchard Singapore, an IHG Hotel (SG Clean)

5.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
581 Orchard Road, Singapore, 238883

Explore the area

  • Popular LocationOrchard Tower3 min walk
  • Popular LocationLucky Plaza6 min walk
  • Popular LocationSingapore Botanic Gardens16 min walk
  • AirportSingapore (SIN-Changi)31 min drive

Room options

About this area

Singapore

Located in Orchard neighbourhood, voco Orchard Singapore, an IHG Hotel (SG Clean) is connected to a shopping centre. ION Orchard and Orchard Road are worth exploring if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Singapore Botanic Gardens and Universal Studios Singapore. Travelling with kids? Consider Singapore Flyer and ArtScience Museum.

What's nearby

  • Royal Thai Embassy - 1 min walk
  • Orchard Tower - 3 min walk
  • ION Orchard - 4 min walk
  • Lucky Plaza - 6 min walk
  • Singapore Botanic Gardens - 16 min walk

Getting around

  • Orchard Station - 5 min walk
  • JB Sentral - 47 min drive
  • Changi Airport (SIN) - 31 min drive

About this property

voco Orchard Singapore, an IHG Hotel (SG Clean)

5-star luxury hotel refurbished in 2017 and located near Orchard Road
Consider a stay at voco Orchard Singapore, an IHG Hotel (SG Clean) and take advantage of a round-trip airport shuttle, a poolside bar and a rooftop terrace. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature American cuisine and a poolside location. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as an art gallery on site and a shopping centre on site.
Other perks include:
  • An outdoor pool and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), limo/town car service and express check-out
  • Coffee/tea in the lobby, a lift and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 423 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Childcare services and free infant beds
  • Down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 29-inch TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Chinese (Mandarin), English, German, Hindi, Italian, Japanese, Korean, Malay, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free secured self-parking on site
  • Secured valet parking on site (SGD 12 per day)
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: SGD 44.46 for adults and SGD 22.23 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Opus Bar & Grill
  • Il Cielo
  • Iggy's
  • D9 Cakery

Things to do

  • Art gallery
  • Children's pool
  • Designer shops
  • Fitness centre
  • Outdoor pool
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service
  • Wedding services

Business services

  • Conference space (23203 square feet)
  • Meeting rooms - 17

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Renovated entire property – January 2017
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 29-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving features in guest rooms
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 25 2022 to December 31 2022 (dates subject to change):
  • Spa/Beauty services
The property will be renovating from 1 November 2022 to 31 January 2023 (completion date subject to change). The following areas are affected:
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 70.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: SGD 44.46 for adults and SGD 22.23 for children (approximately)
  • Airport shuttle fee: SGD 90.95 per vehicle (one way)
  • Valet parking fee: SGD 12 per day
  • Rollaway bed fee: SGD 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Hilton Hotel Singapore
Hilton Singapore
Singapore Hilton
Hilton International Singapore
Hilton Singapore Hotel Singapore
Singapore Hilton International
Hilton Singapore Hotel
Hilton Singapore
Hilton Singapore (SG Clean)
Voco Orchard Singapore an IHG Hotel

Frequently asked questions

Does voco Orchard Singapore, an IHG Hotel (SG Clean) have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 29 Nov,2022, prices found for a 1-night stay for 2 adults at on 12 Dec,2022 start from S$370.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is voco Orchard Singapore, an IHG Hotel (SG Clean) pet-friendly?

No, pets are not allowed at this property.

How much is parking at voco Orchard Singapore, an IHG Hotel (SG Clean)?

Self-parking is free at this property.

What time is check-in at voco Orchard Singapore, an IHG Hotel (SG Clean)?

Check-in is from 3:00 PM - anytime.

What time is check-out at voco Orchard Singapore, an IHG Hotel (SG Clean)?

Checkout is at noon.

Does voco Orchard Singapore, an IHG Hotel (SG Clean) provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of SGD 90.95 per vehicle applies.

Where is voco Orchard Singapore, an IHG Hotel (SG Clean) located?

This family-friendly Singapore hotel is located in the entertainment district, within a 5-minute walk of Orchard Road and ION Orchard. Singapore Botanic Gardens and National Museum of Singapore are also within 2 mi (3 km). Orchard Station is only a 5-minute walk and Orchard Boulevard Station is 11 minutes.

Overall score and ratings

8.2

Very good

Rating 10 - Excellent. 12 out of 35 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 14 out of 35 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 8 out of 35 reviews" "
" "6 - Okay 23%
Rating 4 - Poor. 1 out of 35 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 0 out of 35 reviews" "
" "2 - Terrible 0%

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

Stephen
Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location to MRT and shops however its an old ex Hilton Hotel with changed name, the rooms are old and outdated in quality and furnishings

10/10 Excellent

Hung, Ng Yeuk Hei
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience

10/10 Excellent

Pradeep
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the hotel and its staff were really fantastic. Everyone who touched us during our stay made a difference to us and made our stay a very pleasant one. The location of the hotel is really convenient. The rooms were large and bright. There were two things the hotel could do better with: 1. Instal health faucets 2. Have better salt dispensers on the table in their restaurant. Thank you once again for making our stay a comfortable and memorable one. Pradeep Narayanan
Stayed 7 nights in Sep 2022

10/10 Excellent

Esmond
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great service. Very comfortable bed!
Stayed 4 nights in Sep 2022

10/10 Excellent

Maurice
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a very nice property in an excellent location. The rooms are large and quite comfortable, with good wifi and an adequate workstation for your computer. Breakfast is excellent!
Stayed 14 nights in Jul 2022

8/10 Good

ann gee
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Room service is every 2 days but thats ok with us so long they replenishes coffee,tea and all thats needed. Bathroom a bit small
Stayed 3 nights in Aug 2022

10/10 Excellent

Tonya Jermica
Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved the voco Orchard Singapore. From the moment we arrived, we were treated with the highest regards. We were met by Megan who provided the warmest welcoming. This was also mimicked by Walid (manager), Indra (housekeeping), and Vivian (hostess) just to name a few. The hotel was conveniently located in the Orchard Shopping District and a minutes walks to transportation (buses and MRT). I cannot express how much I enjoyed my stay. Thank you for welcoming us just like family. ~The Billips Family