4/10 Poor
Jody
Travelled with family
1 Apr,2024
Liked: Cleanliness
Disliked: Amenities
The resort was extremely safe, nice staff, and the grounds were well kept. Unfortunately, it was closer to camping than a beach resort. There is no air conditioning except for the 2 bedrooms, which have no TV. The kitchen and living room are sweltering hot all day and night. There are also no screens so if you open the wood slats, bugs can come in. We were warned by hotel staff to be careful opening wood blinds because mosquitoes carry dengue fever. Yikes! Every outside noise is heard inside. Loud neighbors woke us up nightly! During our 8 night, 9 day stay, housekeeping only came one time. You are reusing towels for days. They have no washcloths at the property. The flush on our toilet broke. I was told maintenance would fix. Nobody came that day. When we asked about it again, we were asked to use the 2nd toliet for the remainder of our stay because they needed to take the entire wall piece off to fix the flusher. The four of us ended up having to use one toilet for the last 2 days, even though we purposely paid for a 2 bathroom unit. On the 2nd day, our dishwasher started stinking up our entire unit. It smelled as though rotting fish was in it, even though no dishes or anything were in it. We dealt with the horrible smell and 3 days of maintenance coming in and out until they finally found something causing it 3 days later. Beach and restaurants are not walkable distance. Consider somewhere that’s better maintained…
Jody
Stayed 8 nights in Mar 2024