Exterior
Check availability

Reviews of Holiday Inn Express & Suites Sioux City - Southern Hills, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Sioux City - Southern Hills, an IHG Hotel
4723 Southern Hills Dr, Sioux City, IA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 273 out of 394 reviews" "
Rating 8 - Good. 98 out of 394 reviews" "
Rating 6 - Okay. 11 out of 394 reviews" "
Rating 4 - Poor. 9 out of 394 reviews" "
Rating 2 - Terrible. 3 out of 394 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Robi C. on 8 May,2024
Thank you for the five-star review! We look forward to welcoming you back as our guest in the future.

10/10 Excellent

Florence

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to Wright Park, which is great for families and has a dog park tucked into the corner. Bed was comfy, breakfast was good.
Stayed 1 night in Apr 2024
Response from Robi C. on 16 Apr,2024
Thank you for the five-star review. We are so glad you enjoyed your stay.

10/10 Excellent

Lora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and quiet. Easy to get around. Room was big and very clean.
Stayed 4 nights in Mar 2024
Response from Robi C. on 2 Apr,2024
Thank you for staying at our Holiday Inn Express & Suites. We hope to welcome you back as our guests soon

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Robi C. on 2 Apr,2024
Thank you for the five-star review! We're glad you enjoyed your stay with us.

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Robi C. on 6 Feb,2024
Thank you for the five-star review! We hope to welcome you back as our guests soon.

4/10 Poor

Jodi

Stayed 1 night in Feb 2024
Response from Robi C. on 6 Feb,2024
Please let us know what could have made your stay more enjoyable.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Robi C on 6 Feb,2024
We're glad you enjoyed your stay with us. Thank you for taking time to give our hotel such a great review.

10/10 Excellent

Lynn

Room may have been dusty (under things?) as my dust allergies kicked in
Stayed 1 night in Jan 2024
Response from Robi C. on 24 Jan,2024
Thank you for your recent stay with us.

10/10 Excellent

Juli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place to Stay!!
This is an amazing hotel!
Stayed 2 nights in Jan 2024
Response from Robi C. on 24 Jan,2024
Thank you for taking time to give our hotel such an amazing review. We look forward to welcoming you back as our guests in the future

8/10 Good

ANNA LIEZEL

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Robi C. on 24 Jan,2024
We are happy to hear you enjoyed your stay.

8/10 Good

Rusti

Stayed 1 night in Dec 2023
Response from Robi C. on 24 Jan,2024
Thank you for choosing our Holiday Inn Express & Suites for your recent stay in Sioux City.

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023
Response from Robi C. on 20 Dec,2023
Thank you for taking time to give our hotel such a great review. We are glad you enjoyed your stay with us.

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Robi C on 12 Dec,2023
Thank you for choosing our Holiday Inn Express & Suites for your recent stay in Sioux City, IA. We appreciate you taking time to give our hotel a review and we hope to welcome you back as our guests.

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful, friendly staff. Accommodating to a large group/meeting room at almost the last minute.
Stayed 2 nights in Nov 2023
Response from Robi C. on 4 Dec,2023
Thank you for taking time to share feedback of your stay with us. We are so happy to hear you and your group enjoyed your stay and we hope to welcome you all back as our guests soon.

10/10 Excellent

Charlie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Robi C on 29 Nov,2023
Thank you for giving our hotel a five-star review. We are glad you and enjoyed your stay with us and hope to welcome you back as our guest soon.

6/10 Okay

joelene

Travelled with group
Liked: Cleanliness, property conditions & facilities
We’ve been traveling across country and I gave this an average rating simply because it was clean and quiet like all the othe other Holiday Inns that we have stayed at but lacked the gluten free muffins at breakfast. If you’re not GF this won’t matter. But to me it did.
Stayed 1 night in Nov 2023
Response from Robi C. on 28 Nov,2023
Thank you for staying with us and taking time to share your feedback. We do offer gluten free breakfast options and I will look into the gluten free muffins.

10/10 Excellent

Tammy

Liked: Property conditions & facilities
Would stay again
Stayed 1 night in Nov 2023
Response from Robi C on 25 Nov,2023
Thank you for the five-star review. We look forward to welcoming you back as our guest.

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Robi C. on 22 Nov,2023
Thank you for your recent stay at our Holiday Inn Express & Suites. We are so happy you enjoyed your stay with us

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Robi C. on 14 Nov,2023
Thank you for choosing our Holiday Inn Express & Suites. We are glad you enjoyed your stay with us and hope to welcome you back as our guest soon.

8/10 Good

Lekha, Ames

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front staff was not welcoming when it came to the baggage carrier. She could have handled at the level that could be no comment type or could be nice.
Stayed 1 night in Nov 2023
Response from Robi C on 13 Nov,2023
Thank you for sharing your feedback.

8/10 Good

Douglas, Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, newer hotel with a pleasant staff. Located next to a gas station which was nice. Easy access and departure.
Stayed 1 night in Oct 2023
Response from Robi C. on 30 Oct,2023
Thank you for choosing our Holiday Inn Express & Suites.We appreciate your review and are happy you enjoyed your stay with us.

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from Robi C. on 22 Nov,2023
Thank you for staying with us and taking time to give our hotel a five-star review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very quiet and clean!
Stayed 1 night in Oct 2023
Response from Robi C. on 30 Oct,2023
Thank you for leaving our hotel and team such a great review. We are glad you enjoyed your stay and we hope to welcome you back as our guests soon.

8/10 Good

LaChelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Robi C. on 30 Oct,2023
Thank you for taking time to give our hotel such a great review. We look forward to your next stay with us.

10/10 Excellent

Justin

Stayed 1 night in Sep 2023
Response from Robi C. on 30 Oct,2023
Thank you for the five-star review.

10/10 Excellent

Brandi

Travelled with family and small children
Liked: Staff & service
The suite was nice and spacious. Bummed no hot tub when photos showed that it did
Stayed 1 night in Sep 2023
Response from Robi C. on 18 Sept,2023
We are happy you enjoyed the spacious suite. We are updating our website photos to show the changes from our recent renovation.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
most important thing was everything was clean breakfast was tasty also. would have liked it more if things were hott and not barely warm
Stayed 1 night in Sep 2023
Response from Robi C. on 16 Sept,2023
Thank you for sharing your feedback with us.

10/10 Excellent

Denette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean!
Stayed 1 night in Sep 2023
Response from Robi C. on 16 Sept,2023
Thank you for staying with us. We truly appreciate your great review!

4/10 Poor

David

Stayed 1 night in Sep 2023
Response from Robi C. on 30 Oct,2023
Thank you for sharing your feedback.

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were there only quickly but the breakfast was great!
Stayed 1 night in Sep 2023
Response from Robi C. on 16 Sept,2023
Thank you for being our guests. I am so happy you enjoyed breakfast!

6/10 Okay

Candice

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities
We were disappointed after driving a few hours to get there and they no longer had a hottub. It was advertised in 3 different places we looked at that there was a hottub, but in fact it had been filled in. We were excited to stay somewhere else in Sioux City that has a hottub but will now go back to the other one we stay at. Also, very disappointed in the lady running breakfast. We walked in a few minutes before breakfast was over knowing we wouldn’t have many options and were ok with just cereal. Only to see there was a lot of their hot items still available but she was pulling them as we were standing there and telling us to leave the room so she could clean up. We couldn’t even get a milk out because she had locked that cooler. The juice machines were also shut off. Very Very Rude!! The Good: The building is beautiful, the pool was ok, the front desk staff was great!!! We loved our big room, the beds were comfy and they did allow us a late check out. If you don’t care about the hot tub or the breakfast… I’d recommend staying here!
Stayed 1 night in Jul 2023
Response from Robi C. on 7 Sept,2023
Thank you for your recent stay with us. I am happy you did enjoy your spacious & comfortable guest room. However, I am sorry about the service at our breakfast. I will take time to address this. We do hope to welcome you back as our guest in the future.

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Robi C. on 7 Sept,2023
Thank for you staying with us! We appreciate you taking time to give our hotel and team such a great review.

10/10 Excellent

Henry

Stayed 2 nights in Aug 2023
Response from Robi C. on 6 Sept,2023
Thank you for taking time to give our hotel such a great review!

10/10 Excellent

Tonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent! Was greeted with a smile. The facility was very clean! Our room was very clean, the beds were super comfy and the bathroom was very nice!
Stayed 1 night in Aug 2023
Response from Robi C. on 31 Aug,2023
Thank you for taking time to tell us about your stay. We are so happy you enjoyed everything from the friend staff service and cleanliness of your guest room. We hope to welcome you back as our guests soon.

8/10 Good

Craig

Stayed 1 night in Aug 2023
Response from Robi C. on 18 Sept,2023
Thank for the great review.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Highly recommend. This hotel has the friendliness staff and is clean and decorated so cute. The location was perfect for our outing to the Vineyard.
Stayed 1 night in Aug 2023
Response from Robi C on 21 Aug,2023
Thank you for choosing our Holiday Inn Express & Suites for your recent stay in Sioux City. We are so happy you enjoyed your stay with us and we hope to welcome you back as our guests soon.

10/10 Excellent

Fred

Stayed 1 night in Aug 2023
Response from Robi C. on 7 Sept,2023
Thank you for the five-star review!

10/10 Excellent

YEONSOON

Stayed 1 night in Aug 2023
Response from Robi C. on 21 Aug,2023
Thank you for the five-star review! We look forward to your next stay with us.

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars
Everything was exceptional: cleanliness, comfort, service. Will definitely stay there again!
Stayed 1 night in Jul 2023
Response from Robi C. on 31 Jul,2023
Wow! Thank you for leaving our hotel and team such a wonderful review! We look forward to your next stay with us. :)

10/10 Excellent

Debra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay here again!
Stayed 1 night in Jul 2023
Response from Robi C. on 31 Jul,2023
Thank you for a great review. We look forward to welcoming you back as our guests soon!

10/10 Excellent

REBECCA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent hotel. Very pleasantly surprised at how nice the rooms were and how good the breakfast was. This was my first time at a HI Express and will definitely be my new go to! Thanks for a great stay!
Stayed 3 nights in Jul 2023
Response from Robi C. on 24 Jul,2023
Thank you for staying at our Holiday Inn Express & Suites. I am so happy to hear you enjoyed everything from your guest room to our full breakfast. We look forward to welcoming you back as our guests!

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great breakfast. Very clean. Nice workers.
Stayed 4 nights in Jul 2023
Response from Robi C. on 24 Jul,2023
Thank you for choosing our Holiday Inn Express & Suites. We are so happy you enjoyed your stay with us!

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t go wrong here! An awesome hotel!
An excellent stay! Very nice staff. Very clean rooms, great pool, and an awesome breakfast!! Thank you!!
Stayed 1 night in Jul 2023
Response from Robi C. on 24 Jul,2023
Thank you so much for staying with us and taking time to give our hotel and team such a great review! We truly appreciate your feedback and look forward to welcoming you back as our guest the next time you are in Sioux City, IA.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I the aid said had a hot tub and they don't need to change aid other wise great place to stay peaple were very helpful. Will stay there again. Breakfast was great
Stayed 2 nights in Jul 2023
Response from Robi C on 21 Jul,2023
Thank you for your recent stay. I am happy to hear you enjoyed our breakfast. We look forward to welcoming you back as our guest.

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2023
Response from Robi C. on 31 Jul,2023
Thank you for the five-star review!

10/10 Excellent

Shelby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent, so many choices.
Stayed 3 nights in Jul 2023
Response from Robi on 5 Jul,2023
Thank you for the great review. We are so happy to hear you enjoyed our breakfast options

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Robi on 1 Jul,2023
Thank you for the 5-star review! We hope to welcome you back as our guest the next time you are in the Sioux City area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Robi C. on 19 Jun,2023
Thank you for staying with us and taking time to give our hotel and team such a great review.

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice accommodations great hotel will use in future
Stayed 2 nights in Jun 2023
Response from Robi C. on 19 Jun,2023
Thank you for your feedback. We look forward to welcoming you back as our guests in the future!