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Reviews of Towneplace Suites Sioux Falls South

2.5 out of 5
Towneplace Suites Sioux Falls South
6400 S Connie Avenue, Sioux Falls, SD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 304 out of 431 reviews" "
Rating 8 - Good. 99 out of 431 reviews" "
Rating 6 - Okay. 20 out of 431 reviews" "
Rating 4 - Poor. 5 out of 431 reviews" "
Rating 2 - Terrible. 3 out of 431 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shawn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to multiple food options. Comfortable bed and pleasant staff.
Stayed 1 night in Apr 2024
Response from J. Wasko GM on 30 Apr,2024
Hello Shawn,Thank you for the great comments on having multiple food options and a comfortable bed and pleasant staff. We hope you will stay with us again in the future.

10/10 Excellent

Heather, Wheaton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for my business stay
Stayed 1 night in Apr 2024
Response from J. Wasko GM on 30 Apr,2024
Hello Heather,Great is hear it is perfect for you business stay. We love to see our guests are enjoying their stay. Have a great rest of the week!

10/10 Excellent

Doreen, Spearfish

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Very clean and quiet and great price for what we got. We will be back
Stayed 2 nights in Apr 2024
Response from J. Wasko GM on 24 Apr,2024
Hello Doreen,Thank you for taking the time to fill out a perfect survey. We love to hear our guests are enjoying their stay. Thank you for the kind comments that everything was great, very clean, quiet and a great price. We review all surveys with our team in the morning meetings. Have a great rest of the week!

6/10 Okay

Jonathan

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was pretty good . On our last night we had to contact the front desk twice about the noise . Finally at 12:30am the people above us quit doing whatever they were doing . For 3 nights this went in and on .
Stayed 3 nights in Mar 2024
Response from J. Wasko GM on 2 Apr,2024
Hello Jonathan,Thank you for taking the time to fill out a survey. I am sorry that room above was loud. Normally this hotel is very quiet but every now and again this can happen. I am glad you called the front desk, anytime you have an issue we should call up to a room and make sure they are aware of being loud. Sorry it was not perfect for you as we try very hard to make sure each guest that stays has a great stay. I hope you have a great rest of the week!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from J. Wasko GM on 26 Mar,2024
Hello Kelly,Thank you for the great 5 out 5 score. We love to hear our guests are enjoying their stay here at the TownePlace Suites South Sioux Falls. We review all surveys with our team in the morning meetings. Thank you again for taking the time to fill out a survey.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning staff was extremely nice and helpful
Stayed 7 nights in Mar 2024
Response from J. Wasko GM on 18 Mar,2024
Hello Veronica,Thank you for taking the time to fill out a survey. We love to hear the staff was nice and helpful. Our team will be pleased with this score. Have a great rest of the week and hope to see you again in the future!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very nice and helpful! I loved the indoor pool and laundry service area. The room was very spacious and the little kitchen was helpful
Stayed 5 nights in Mar 2024
Response from J. Wasko GM on 18 Mar,2024
Hello Wendy,Thank you for kind comments that you felt the front desk staff was nice and helpful. We love to hear our guests are enjoying their stay and using the pool and laundry area. The extra space is also nice for our guests with a kitchen area. We hope you have a great rest of the week!

2/10 Terrible

Sheteshni Rajeeta

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from J.Wasko GM on 6 Mar,2024
Hello Sheteshni Rajeeta, I am sorry you did not have a great stay. I reviewed history and I do not show your name as a guest that stayed with us. I wonder if you were thinking of a different property. I am sorry in behalf of any Marriott properties.

10/10 Excellent

JD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from J. Wasko GM on 14 Feb,2024
Thank you for the perfect score. Our team will love to see this review. Have a great rest of the week!

10/10 Excellent

Julianne

Stayed 1 night in Jan 2024
Response from J. Wasko GM on 2 Feb,2024
Hello Julianne,Thank you for the perfect 10/10 score. We love to see our guests are enjoying their stay here at the TownePlace Suites South Sioux Falls. Have a great weekend!

8/10 Good

Traci

Stayed 1 night in Jan 2024
Response from J. Wasko GM on 1 Feb,2024
Thank you for the great overall score. Although 8/10 is a good score, we strive to achieve only 9s and 10s. If there is something you would like to us to improve on, we would love to hear your comments.

10/10 Excellent

Lyndon

Travelled with family
Nice stay!
Staff was very friendly. Room was very clean!
Stayed 1 night in Jan 2024
Response from J. Wasko GM on 1 Feb,2024
Hello Lyndon, Thank you for the kind comments on the friendly staff and very clean room. Our team will be pleased with the the score of 10/10.

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Home away from home
The room was dated with some wall paper peeling off and the sitting chair was concave at the seat but the room was clean. Front desk staff were nice and friendly. The breakfast was wonderful! Pool and hot tub were perfect for us, they provided towels in the pool area. We saw several dogs so that's a plus for pet owners. The laundry room for customers was nice, the washers and dryers were very modern. We enjoyed the stay.
Stayed 1 night in Jan 2024
Response from J. Wasko GM on 22 Jan,2024
Thank you for taking the time to fill out a survey. I let maintenance know of the wallpaper. We strive to have the best possible experience here at the property. It good to hear you enjoyed a clean rooms, great breakfast, and enjoyed the guest laundry. We hope to see you again in the future.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from J. Wasko GM on 22 Jan,2024
Thank you for the great 10/10 overall score. I love see our guests are enjoying their stay!

10/10 Excellent

Rhiana, Carver

Stayed 1 night in Dec 2023
Response from J. Wasko GM on 22 Jan,2024
Thank you for the perfect score of 5/5. Our team will be pleased with this survey! We hope to see you again in the future. Thank you again for taking the time to fill out a survey!

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from J.Wasko GM on 29 Dec,2023
Hello David,Thank you for the great overall score, we appreciate you taking the time to fill out the survey. Happy Holidays to you and your family.

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Response from J. Wasko GM on 14 Feb,2024
Thank you for the great overall score. I love to see our guests are enjoying their stay!

2/10 Terrible

lora

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel was so dirty and run down! We found a pill under a table, a dirty popsicle stick behind a chair, a french fry behind a couch pillow in addition to the mold growing in the shower, the wallpaper warping and peeling everyone and nail clippings along the wall. Disgusting!
Stayed 1 night in Dec 2023
Response from J. Wasko GM on 13 Dec,2023
Hell Lora,I am sorry that you did not experience a great stay, we would of loved to have looked at switching rooms if it was not up to standard. We normally have rave reviews on our cleanliness and staff, so this is surprising. I have address this with the housekeeping manager. I also put in work orders for maintenance as well. We have a computer log at the desk that did not show that you made any contact with the desk during your visit as part of Marriott we would of done anything we could to make our guests feel welcome. It is hard to do after the guest leaves, if we find out our room was not what you expect. Something was missed, I can assure you this is not normal, but as like anything sometimes things can get missed or looked over. We will continue to focus our efforts in that. Sorry that you did not experience what is normal here. We have offered a complimentary room for the next time you are in Sioux Falls for your recent stay. Thank you.

8/10 Good

oscar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here for work and this is a nice a little hotel has everything f you need I stay here every time I fly for work the only I wish is to start breadfast earlier I head to the office around 530 and breadfast opens at 630 am
Stayed 4 nights in Nov 2023
Response from J. Wasko GM on 13 Dec,2023
Thank you for taking the time to fill out a survey. We love to see you enjoyed the stay. Sorry the breakfast is not open before you leave. We hope you will consider staying with us in the future. Have a great rest of your day.

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from J. Wasko on 20 Nov,2023
Hello Tanya,We appreciate the perfect 10 out 10 score. We hope you select our property in the future! Thank you for taking the time to fill out a survey.

10/10 Excellent

Jimmie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was clean. The customer service was fast and friendly. The property was clean and the rooms were also really nice. You can even borrow kitchen essentials like blenders and mixers which I thought was awesome.
Stayed 1 night in Nov 2023
Response from J. Wasko GM on 7 Nov,2023
Hello Jimmie,We love to hear our guests love the full kitchens in all of our rooms. Glad to hear you felt the hotel was clean, and had fast and friendly service, plus the option to borrow something makes us stand out. Thank you for taking the time to fill out a survey!

10/10 Excellent

Amy

Stayed 2 nights in Nov 2023
Response from J. Wasko GM on 7 Nov,2023
Hello Amy, thank you for the perfect 10/10 score. We appreciate your response. We review all surveys with our team! They will be pleased!

10/10 Excellent

Sommer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
The front desk lady was amazing. Im sorry, i cant remember her name. I was in town for some medical appointments and felt like crap.
Stayed 1 night in Oct 2023
Response from J.Wasko GM on 2 Nov,2023
Hello Sommer, Thank you for the great comments about our front desk person. I am pleased you had a wonderful stay. We hope to see you again in the future.

10/10 Excellent

Jolene

Stayed 2 nights in Oct 2023
Response from J. Wasko GM on 25 Oct,2023
Hello Jolene,Thank you for the great overall score of 10/10. We are pleased you enjoyed your stay!

10/10 Excellent

James

Stayed 1 night in Oct 2023
Response from J. Wasko GM on 20 Nov,2023
Hello James,Thank you for the great overall score of 5 out 5. We love to see our guests are enjoying their stay. We hope to see you again in the future!

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice!
Stayed 1 night in Oct 2023
Response from J.Wasko GM on 16 Oct,2023
Hello Fred,Thank you for the kind comments of being Very Nice! We review all surveys with our team and they will be excited you had a great stay. We hope to see you again in the future.

10/10 Excellent

Dion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean place to stay will stay again
Stayed 2 nights in Oct 2023
Response from J. Wasko GM on 16 Oct,2023
Hello Dion,Thank you for taking the time to fill out a survey and the comments on how the hotel is nice, clean place to stay and will stay again. We review all surveys with our team and they will be pleased with this score.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was having exterior maintenance done which resulted in paint overspray getting on my car. A heads up would have been nice so I could have moved my car before they started. The hotel staff and the contractor were not very helpful in resolving the issue. Luckily a good pressure washing was able to remove it.
Stayed 14 nights in Sep 2023
Response from Becky on 11 Oct,2023
Anonymous,Thank you for reviewing our hotel.We apologize that you found overspray on your car after a new sign was put on the building. We had put several cones out to prevent parking in that area. We have referred you to the sign company for further resolution of this matter. We hope that this can be resolved with them.

10/10 Excellent

La Vegas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
The front desk staff was great from check in to check out!
Stayed 2 nights in Sep 2023
Response from J. Wasko GM on 4 Oct,2023
Hello La Vegas,We love to hear you had a wonderful stay and the staff was great from beginning to end. We hope to have you stay again in the future. Have a great rest of the week!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from J. Wasko GM on 2 Oct,2023
Anonymous, Thank you for the perfect score. Our team will be pleased that you took the time to fill out a survey. Have a great rest of the week.

10/10 Excellent

Alison

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room lay out
Stayed 1 night in Sep 2023
Response from J. Wasko GM on 25 Sept,2023
Hello Alison,Thank you for taking the time to fill out a survey. We love to receive 5 out 5 scores. We are pleased you enjoyed your stay. We review all surveys with our team in the morning meetings. They will be pleased with this survey.

8/10 Good

Bryan

Stayed 28 nights in Aug 2023
Response from Becky on 8 Sept,2023
Bryan,Thank you for the recent review of our hotel. We appreciate the fact that you took the time to give us feedback on your recent stay. If there are any areas that we could improve, please let us know! Safe Travels!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023
Response from Becky on 8 Sept,2023
Douglas,Thank you for reviewing our hotel. We appreciate the 5Star rating. It looks like you had a great stay. We hope to see you again soon! Safe Travels!

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from J. Wasko GM on 3 Aug,2023
Hello Sherry,Thank you for the perfect 10/10 score. We appreciate you taking the time to fill out survey. Please stay with us again in the future.

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from J. Wasko GM on 3 Aug,2023
Hello Tim,Thank you for taking the time to fill out a survey and giving us a 10/10 score. We hope you stay with us again.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from J. Wasko GM on 3 Aug,2023
Lisa,Thank you for taking the time to fill out a survey. We are pleased you enjoyed your stay.

10/10 Excellent

Fawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfy bed
Stayed 1 night in Jul 2023
Response from J. Wasko GM on 3 Aug,2023
Hello Fawn,Thank you for taking the time to fill out a survey. It is always great to hear that bed was comfortable. Have a great rest of your day!

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The hotel was very clean. The only thing they could improve on is the breakfast options. They had very limited hot food options. But overall the stay was very nice.
Stayed 1 night in Jul 2023
Response from J. Wasko GM on 3 Aug,2023
Hello Vanessa,I appreciate the kind comments and how you felt the staff was friendly and helpful and the hotel was very clean. We try to rotate out some of the hot food options. Thank you for taking the time to fill out a survey.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from J. Wasko GM on 3 Aug,2023
Hello Gregory,Thank you for staying with us. We appreciate the great overall score.

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and very clean. Just not a lot of options for things to do or places to eat close by. The one restaurant was very busy all the time.
Stayed 1 night in Jul 2023
Response from J. Wasko GM on 3 Aug,2023
Hello Amy,Thank you for taking the time to fill out a survey, we are pleased you liked the property and it was very clean. Kravn restaurant tends to be very busy, we have Arby's Culver's and now Lucy's open within walking distance. Thank you once again.

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 1 night in Jul 2023
Response from J. Wasko GM on 10 Jul,2023
Hello Christina,Thank you for the 5 out of 5 score and the great comments of friendly staff and a clean property.

8/10 Good

Katrina

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was super cool to wake up and go jump in the pool and the water slide was awesome.
Stayed 1 night in Jul 2023
Response from J. Wasko GM on 10 Jul,2023
Hello Katrina,Thank you for the great overall score. However, we do not have a water slide at our property.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Great room and bathroom.
Stayed 1 night in Jul 2023
Response from J. Wasko GM on 4 Jul,2023
Hello Anonymous, Thank you for the great comments and positive score. We go through all surveys with our team. Have a wonderful 4th of July!

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from J. Wasko GM on 10 Jul,2023
Thank you for the perfect score!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 6 nights in Jun 2023
Response from J.Wasko GM on 29 Jun,2023
Debra,Thank you for taking the time to fill out a survey. We are pleased you enjoyed your stay! Thank you for the kind comments!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay.
Stayed 1 night in May 2023
Response from J.Wasko GM on 18 May,2023
Hello Gregory,Thank you for the perfect score. We love to hear our guests are enjoying their stay. We welcome you back to the hotel again in the future.

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff was friendly and knowledgeable. The lobby and our room were clean and comfortable.
Stayed 1 night in Apr 2023
Response from Becky on 1 May,2023
Brian,Thank you for reviewing our hotel. We appreciate the 5-Star rating. We are glad that you found the front desk to be friendly and knowledgeable. We are thankful that the guest room and lobby were clean and comfortable. Safe Travels!

8/10 Good

VICKI, NORFOLK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with our stay!
Stayed 1 night in Apr 2023
Response from Becky on 28 Apr,2023
Vicki,Thank you for reviewing our hotel. We appreciate the great rating. We are glad that you were satisfied with your stay. We hope to see you again soon!

10/10 Excellent

Leon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from J.Wasko GM on 23 Apr,2023
Leon,Thank you for the perfect score. We are pleased you enjoyed your stay!

8/10 Good

Evan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2023
Response from Becky on 17 Apr,2023
Evan,Thank you for reviewing our hotel. We see that you gave us an 8 rating. If there is a specific reason that we did not score a 9 or 10 please let us know. We hope to see you again soon! Becky Weinzetl AGM/DOS