8/10 Good
Yehia
23 Dec,2022
Liked: Cleanliness, staff & service
When I arrived at Siwa I asked a local driver to take me to Panta lodge but he was not aware of the place and had to ask around about the hotel location.when I finally got there the on-site manager ( Mohamed) was not aware of my booking but he was very helpful. The room was comfortable but the private bath needs maintenance ( rusty faucet and not aligned with the center of the sink, shower floor not sloped to the floor drain which resulted in wet area after a shower). Breakfast was great. I booked another night though Expedia but Mohamed later told me that the hotel is booked for the night so I had to cancel and request refund from Expedia. It looks like their online booking is handled by an off site manager( a case of left hand does not know what the right hand is doing). I enjoyed the common area and the friendly staff so overall I recommend it.