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Reviews of Holiday Inn Skopje, an IHG Hotel

5 out of 5
Holiday Inn Skopje, an IHG Hotel
Str.Filip Vtori Makedonski 5, Skopje

Reviews

7.6

Good

Rating 10 - Excellent. 37 out of 152 reviews" "
Rating 8 - Good. 71 out of 152 reviews" "
Rating 6 - Okay. 23 out of 152 reviews" "
Rating 4 - Poor. 15 out of 152 reviews" "
Rating 2 - Terrible. 6 out of 152 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Sep 2023

10/10 Excellent

Charles

Stayed 3 nights in Aug 2023

4/10 Poor

Robert

Disliked: Cleanliness
What I hope was chocolate was smeared on the curtains and found too many hairs that didn’t belong to me in the bathroom. Great location though
Stayed 1 night in Jun 2023

2/10 Terrible

William

Response from Matej on 29 May,2023
Dear guest,Thank Your for taking the time to review our property. We use the reviews You leave us to continuously improve our guest experience and we hope to welcome You again in the future.

8/10 Good

PREDRAG

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to city center, great rest stop.
Stayed 1 night in Aug 2022
Response from Gorjan on 30 Aug,2022
Dear Predrag,Thank you for taking the time to tell us about your experience at Holiday Inn Skopje.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Skopje, Sincerely,Gorjan from Holiday Inn Team Skopje

8/10 Good

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good city location --15 to 20 min to bus station- very small but doable room- good bfast
Stayed 2 nights in Jun 2022
Response from Gorjan on 17 Jun,2022
Dear Guest, Thank you for taking the time to tell us about your experience at Holiday Inn Skopje. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Skopje. Best Regards, Holiday Inn Team

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Simona on 28 Apr,2022
Dear Guest, Thank you for the review. Looking forward to welcome you again. Best regards, Simona

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again
Very helpful and friendly staff, The rooms are slightly dated but nice and clean. The breakfast was just okay.
Stayed 11 nights in Mar 2020
Response from FOM on 5 May,2020
Dear guest, Many thanks for Your kind reply. Our team is always prepared to offer the best hotel services for our distinguished guests. We are looking forward to welcome You again in Holiday-Inn Skopje. Kind regards,

8/10 Good

Serkan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there one night. It was good sleep. there is a casino in the hotel. I didn't go in but I just checked. Its small with couple of games. I didn't want to order room service but there is no vending machine in the hotel. Overall it was nice and quite hotel. I also didn't go but I saw it was close to old city.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A balcony view from our room was great. Hotel is located in city center so you walk around and explore Skopje. Furniture and equipment is a bit old and that is the only thing which could be improved. Room was clean and quiet.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019
Response from Boris on 10 Jan,2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Johnny, Irvine, CA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is old but well maintained. The bedding is clean and comfort. Nice view.
Stayed 5 nights in Dec 2019
Response from Boris on 10 Jan,2020
Dear Guest, Thank You for Your time for leaving a review of Your stay in Holiday Inn Skopje. We are very glad to hear that You loved the location convenience of the hotel especially the view from the room, as well as the cleanliness and comfort of the rooms. We are all looking forward to welcoming You once again in Holiday Inn Skopje on Your next trip in our city.

8/10 Good

Kenichi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for both business and sightseeing.
Good hospitality. The hotel is located close to the shipping center. There are a lot of restaurants nearby. The hotel staff is very helpful. The room is clean and very comfortable.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Near center, the good position, on the river bank.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 8 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast is poor Rooms are good Staff are very good
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in Skopje
I really enjoyed my stay at the Holiday Inn Skopje. From start to finish, the staff were friendly and hospitable. They worked to make my stay better. I arrived a couple of hours early and was immediately checked in. I had a rental car my second day and parking in the gated lot was easy. The hotel is in great shape and right in the center of Skopje within walking distance of major sights and restaurants. Finally, I feel like a got a great value for my money.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2019
Response from Holiday Inn Skopje Team on 18 Jan,2019
Dear Guest, Thank you for the review. Looking forward to welcoming you again. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018
Response from Holiday Inn Skopje Team on 18 Jan,2019
Dear Guest, Thank you for the review. Looking forward to welcoming you again. Best regards!

8/10 Good

Kevin, Florida and Germany

Liked: Staff & service, property conditions & facilities, room comfort
Easy to find location, friendly and easy check-in. Room was a nice size with a balcony, but the floors habnt been cleaned well, as there were a potato chip and a couple other cruchies on the carpets. Bed was hard as rock, and towels were rougher than i prefer. Otherwise, a good experience and i probably would stay again.
Stayed 2 nights in Oct 2018
Response from Kotevski Tomislav, Front Office Manager on 16 Oct,2018
Dear Kevin, Thank you for your stay and posting about your experience with our hotel. We are happy to hear that you enjoyed the spacious room and our staff at reception. We apologize if you experienced some inconvenience during your stay here and we assure you that this is shared with our management and housekeeping in order improvements to be made. Once again we thank you for choosing us for your logging needs and truly hope to welcome you back and serve you better during your next stay. Yours sincerely, FOM Tomislav Kotevski Holiday Inn Skopje

8/10 Good

Dr I C

Liked: Cleanliness, staff & service, room comfort
Very helpful staff smoothing out our unavoidable late arrival and arranging an early breakfast. Bathroom condition,particularly the shower, in need of some attention
Stayed 1 night in Oct 2018
Response from Kotevski Tomislav, Front Office Manager on 16 Oct,2018
Dear Guest, Thank you for choosing Holiday Inn Skopje for your stay. We are happy to hear that you experienced a smooth check-in and that you found the reception staff helpful. We thank you for your recommendation regarding the bathroom, it will be shared with our management and improved. We are looking forward to welcome you back on your next visit to Skopje. Yours sincerely, FOM Tomislav Kotevski Holiday Inn Skopje

10/10 Excellent

Goran

Nice rooms, fair breakfast and perfect location in the city centre.
Stayed 1 night in Sep 2018
Response from Kotevski Tomislav, Front Office Manager on 18 Sept,2018
Dear Guest, Thank you for writing a review at Expedia about your stay with us. We strive very hard to make each and every guest’s stay a positive and unforgettable experience. We thank you for your kind words and truly hope to welcome you back at our property next time you visit Skopje. Kind regards,

8/10 Good

Joann, Vero Beach, Fl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a wonderful location. I could walk everywhere. The staff was wonderful and very helpful
Stayed 1 night in Apr 2018
Response from Kotevski Tomislav, Front Office Manager on 18 Sept,2018
Dear Guest, Thank you for choosing the Holiday Inn Skopje for your stay. We are glad to hear that you liked the centrally located position of the hotel and classified our staff as wonderful and very helpful. We strive very hard to make each and every guest’s stay as perfect as possible and for that matter we are glad to hear such kind words. We hope to see you again on your next visit to Skopje Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Close to shopping and restaurants. Friendly and helpful staff. Always a pleasure staying here.
Stayed 1 night in Aug 2018
Response from Kotevski Tomislav, Front Office Manager on 18 Sept,2018
Dear Guest, Thank you for choosing the Holiday Inn Skopje for your stay. We thank you for your kind words and truly hope to welcome you back at our property next time you visit Skopje. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything. Great staff, very helpful. Always a pleasure staying here. Lots to do within walking distance.
Stayed 1 night in Jul 2018
Response from Kotevski Tomislav, Front Office Manager on 12 Jul,2018
Dear Guest, Thank you for writing a review about your stay with us. We strive very hard to make each and every guest’s stay a positive and unforgettable experience. We thank you for your kind words and truly hope to welcome you back at our property next time you visit Skopje. Kind regards,

8/10 Good

Dzung, Hanoi, Vietnam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday inn Skopje
The room is still smell of old carpet Hotel entrance is 10 steps and have no ram for disabled or luggage Only one night is not enough experience to tell
Stayed 1 night in Jun 2018
Response from Kotevski Tomislav, Front Office Manager on 12 Jul,2018
Dear Guest, Thank you for choosing the Holiday Inn Skopje for your stay. We are glad to hear that you liked the centrally located position of the hotel and classified our staff as efficient. We strive very hard to make each and every guest’s stay as perfect as possible and for that matter we will consider your comments regarding the smell of the room and improve in the future. As for the access to our hotel about disabled people, we have a special lift on the left side of the hotel's entrance. We hope to see you again on your next visit to Skopje. Yours sincerely,

4/10 Poor

Wajid

Liked: Cleanliness
Disliked: Staff & service, room comfort
Avoid room 505 & the hotel!
A fan noise from the side of the building at night was uncomfortable-ear plugs required. In the morning I could here next doors shower. I went down to reception to ask for a complementary comb, they said they'll send one up = didn't happen. Better service from cheaper hotels out there! ;(
Stayed 1 night in Feb 2018
Response from Kotevski Tomislav, Front office Manager on 5 Mar,2018
Dear Traveler, Thank you for choosing Holiday Inn Skopje and sharing your comments about your stay. We always strive to provide the best possible service for our guests and for that matter we are truly sorry that your experience here was not in accordance to the expected standard. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests in the future. We hope that you will give our hotel another chance, so that we can provide you with the service, which you have expected next time you visit Skopje. Warm Regards, Holiday Inn Skopje

8/10 Good

Nebojsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very accommodating and the staff went beyond expectations. Expedia had a computer glitch and redirected my reservation to a different hotel and the staff at the hotel were great in assisting me with getting the issue resolved. Using Expedia was the issue and not sure I will ever use them again.
Stayed 2 nights in Sep 2017

8/10 Good

joann, Boston

Liked: Cleanliness, staff & service
Reliably good hotel close to city center
Facilities are being upgraded and A/C not working hotel-wide. But food quite good and staff very personable and professional. Couldnt ask for a better location.
Stayed 4 nights in Sep 2017

8/10 Good

Ugur

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location right near Macedonia Square. Friendly and accommodating staff. Air conditioning could have been stronger. Don't pay the 12 Euro for the breakfast--plenty of restaurants nearby where you'll get a much better variety.
Stayed 1 night in Jul 2017

10/10 Excellent

Betty, Indiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Easy walking to cafes, bars, shopping, the square
View from room
Next door
Right outside

4/10 Poor

Kathleen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
HI
Hotel says 5 star. 3+ @ most. Very tired looking. Not up to holiday inn standards. Great view of surrounding buildings.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff dealing with less-than-ideal conditions. They try very hard. Holiday Inn/IHG needs to give them more support.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!!
Friendly and helpful front desk and travel advisory personnel, great location to all the sights! a little noisy in room - not sure if it was other guests or something mechanical that made the noises.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to everything.
We really enjoyed our stay. We walked everywhere from the hotel since it has such a great location.

10/10 Excellent

Alex, BG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the river and downtown. Almost all city facilities were very close. It was perfect for business stay because connection to the most of companies are excellent. Hotel is clean and enough comfortable as well as hotel's restaurant. Food is great. Only one small thing wasn't right; I expect one small glass of water for free.

4/10 Poor

Jovan

Liked: Cleanliness
Good location, very poor breakfast
Very, very bad breakfast - far a way from hotel category standars.

4/10 Poor

Linda, Australia

Disliked: Staff & service
Disappointing
This hotel did certainly not live up to the ratings it's been given. We stayed for three nights to discover Skopje and whilst the city was wonderful this hotel was very disappointing. Right from the beginning the staff we very surely. Whilst they helped when asked their attitude was not nice. I think they all need to have their own hoody to cheer themselves up. Our room whilst comfortable was not cleaned up to standard and requests we obviously an effort. Only 1 bright smile amongst the Holiday Inn was Filip who fixed our phone, Internet and brought to the attention of cleaning their inadequacies. For the price we paid we wish we'd paid the extra to stay at The new Marriott.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, location .......
Good experience in this comfortable hotel with its prime location in Skopje.

8/10 Good

Jeffrey, Adelaide

Liked: Cleanliness, room comfort
A few days in Skopje
The rooms were clean but overall decor was very "tired". The staff initially refused to recognise that breakfast was included in the booking but were otherwise friendly and helpful.

4/10 Poor

CHELLAPPAN, cochin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
poor
unimpressive

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
mediocre hotel
Exceptionally friendly and helpful staff, unfortunately very dated and run down facility, great location though!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Holiday inn Skopje
Room OK furnishings and decor a bit tired, good location plenty of bars and restaurants a short stroll away

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great central location
Very helpful staff at the reception, friendly waiters in the restaurant and a lobby bar
Response from FOM Kotevski Tomislav on 13 Oct,2015
Dear Guest, Thank you for your review. As much as we are glad that you found the staff helpful and found the hotel’s location good, we also care about the negative comments as well.We thank you for your comments and hope you will visit us again in order to see the improvements made. Kind regards

8/10 Good

Bruce, Toronto

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel, but tried to overcharge
good stay, nice classic hotel in great location. Only hiccup was the hotel tried to charge us an extra €30 as they said we booked a single room. This was false as I had already booked and paid for a double room. I showed them this proof on my hotels.com app and he still argued with me! It was a nice hotel and the restaurant was very good but this did not get the stay off to a good start.
Response from Tomislav on 21 Nov,2015
Dear Bruce, Thank you for sharing your comments about your recent experience with our hotel. We are happy to hear you had a good stay and you found the location convenient. We apologize if you experienced some inconvenience during your stay here and we assure you that this is shared with our management in order improvements to be made. Looking forward to welcoming you back at our hotel next time you visit Skopje. Kind regards, FOM Tomislav Kotevski Holiday Inn Skopje