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Reviews of Urban Serviced Apartments

3 out of 5
Urban Serviced Apartments
Svetinikolska 42, Skopje

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 118 reviews" "
Rating 8 - Good. 29 out of 118 reviews" "
Rating 6 - Okay. 2 out of 118 reviews" "
Rating 4 - Poor. 2 out of 118 reviews" "
Rating 2 - Terrible. 0 out of 118 reviews" "

9.2/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The apartment is nice and large and ticks a lot of boxes, but there are a couple of small things that could really elevate to make it an excellent experience. For example, a full kitchen but only one knife and no baking tray or grill pan, makes it difficult to actually use the kitchen. The bed is comfortable, but with only one small pillow each and a poor quality duvet cover that doesn’t stick to the duvet means you’re wrestling with a load of material during the night. The WiFi is excellent, there’s two shops nearby, and super close to the bus and train stations. The communication with the agent was really good and we would stay here again. Just a little more attention to detail needed.
Stayed 1 night in Nov 2023
Response from Urban Serviced Apartments on 23 Nov,2023
Dear Sophia,We truly appreciate your kind words and are delighted to hear that you found the apartment nice, large, and conveniently located. We also appreciate your constructive feedback regarding some aspects of the accommodation. Your insights are invaluable as they help us continuously improve our services. We have taken note of your suggestions and will certainly consider adding more kitchen utensils and ensuring the availability of additional pillows for future guests.It's heartening to know that you found our communication with the agent to be really good, and we're thrilled to hear that you would consider staying with us again. We strive to provide a comfortable and enjoyable experience for all our guests, and your feedback is instrumental in helping us achieve that goal.Warm regards,Urban Serviced Apartments

8/10 Good

David

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2023
Response from Urban Serviced Apartments on 22 Nov,2023
Dear David,We appreciate your feedback and are glad you had a positive experience.Thank you once again for choosing our accommodation, and we look forward to the opportunity of serving you again.Best regards,Urban Serviced Apartments

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Super clean apartment. We would like to come back again.
Stayed 1 night in Nov 2023
Response from Urban Serviced Apartments on 3 Nov,2023
Dear Tatiana,Thank you for your wonderful review! We're delighted to hear that you enjoyed the great location and found our apartment super clean. We'd be thrilled to welcome you back anytime you decide to return. Your kind words mean a lot to us, and we look forward to hosting you again in the future.Warm regards,Urban Serviced Apartments

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities
Don’t be put off by building. Once inside, the apartment is very nicely decorated and appointed and I would highly recommend. It is very close to bus terminal
Response from Urban Serviced Apartments on 18 Sept,2023
Many thanks for taking the time to leave us this awesome review and rating. Good luck on your future travels and we will be expecting you back!

10/10 Excellent

Rautio

Travelled with group
Liked: Cleanliness, room comfort
Good location and excellent service
Urban Serviced Apartment located close to bus station which is very convenient for us, The rooms were very clean and enough space. The response by the management were very quick and our litter problems handled well.
Stayed 2 nights in May 2023
Response from Urban Serviced Apartments on 17 May,2023
Many thanks for taking the time to leave us this awesome review and rating. Good luck on your travels and we will be expecting you back!

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Very good stay - highly recommended. I just wish they tidy up the room on a daily basis.
Stayed 2 nights in Apr 2023
Response from Urban Serviced Apartments on 23 Apr,2023
Dear valued guest,Thank you for taking the time to share your feedback regarding your recent stay at our property. We are delighted to hear that you had a very good experience and would highly recommend our property to others.We appreciate your comment regarding the daily tidying of your room (which was request based). Please be assured that we take all feedback seriously and we apologize if we fell short in this area during your stay. We strive to provide a comfortable and pleasant experience for all our guests, and we will use your feedback to improve our services.Thank you again for choosing our apartments for your stay, and we look forward to welcoming you back soon.

10/10 Excellent

Stewart

Liked: Cleanliness, room comfort
Met with Viktor who handed over the keys and showed me around the apartment. Apartment brand new and in excellent condition, everything required for a short or long stay. Apartment 400m from the train station/ bus stop for the airport bus. Approximately 1300m from the main square. Excellent communication all the way through from start to finish, all my questions were answered within minutes even if I had sent them to the wrong booking, sorry again Viktor 😂. Excellent stay would thoroughly recommend.
Stayed 4 nights in Mar 2023
Response from Urban Serviced Apartments on 25 Mar,2023
Many thanks for taking the time to leave us this awesome review and rating. Good luck on your future travels and we will be expecting you again!

10/10 Excellent

angel

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service! The host reaches out to guest as soon you book. Well informative about the area, and makes you feel right at home! What I love most was the clean fragrant sheets! It smells so lovely. I will definitely return and I highly recommend staying here!
Response from Urban Serviced Apartments on 2 Feb,2023
Thank you so much for taking the time to leave us this awesome review and rating! Good luck on your future travels and visit us again!

10/10 Excellent

Elisa

Liked: Cleanliness, room comfort
Really homely lovely flat, Viktor was extremely helpful and attentive. Thank you!
Stayed 1 night in Aug 2022
Response from Urban Serviced Apartments on 31 Aug,2022
Many thanks for taking the time to leave us this awesome review and rating. Good luck on your future travels and visit us again!

10/10 Excellent

Magdalena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and close to everything.
Stayed 2 nights in Jul 2022
Response from Urban Serviced Apartments on 23 Jul,2022
Many thanks for taking the time to leave us this awesome review and rating.

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2022
Response from Urban Serviced Apartments on 19 May,2022
Thank you so much for taking the time to leave us this awesome rating. Good luck on your travels and do visit again!

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
it was good. the apartment a good place to stay at. the urban hostel had to close up almost all of it's other places, but this place was good. the main bust station near by so that's a plus
Stayed 1 night in Nov 2020
Response from Urban Serviced Apartments on 7 Dec,2020
Dear Daniel, Many thanks for taking the time to leave us this awesome review and rating. Keep safe and till next time!

8/10 Good

Ivan, Belgrade

Liked: Amenities, property conditions & facilities
apartment was nicely and pleasantly decorated and close to center and shopping mall. Garage spot was provided which is great and was not in public. Only thing is neighborhood that is kind off poor and rocky streets around which i believe that it will be taking care of in future. Host was very pleasant and helpful. Will be back again.
Stayed 2 nights in Sep 2020
Response from Urban Serviced Apartments on 20 Sept,2020
Many thanks for your kind review and rating.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, room comfort
Great place, friendly and helpful staff!
My stay here was very pleasant. The staff was very friendly and helpful. Place was decent and the location is very good. The city centre is just a 15 minutes walk from the city centre. There are plenty of shops and restaurants nearby. The main bus station is just a 5 minute walk from the apartment. Affordable price, especially for foreigners. I'll definitely consider them next time I need to stay in Skopje.
Stayed 1 night in Aug 2020
Response from Urban Serviced Apartments on 24 Aug,2020
Many thanks for the great review and rating. We enjoyed having you as a guest. See you next time!

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
It was great. The apartment was really big and loved the little touches that made the place cool.
Stayed 1 night in Jan 2020
Response from Urban Team, Viktor on 11 Jan,2020
Thank you for taking the time to leave us this wonderful review. We are glad you liked your stay with us.

10/10 Excellent

Ivana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban is great
Loved Urban. The apartment was spacious and very well equipped. The staff are amazing ! Helped me organize my trip to Kosovo and gave me lots of tips for Skopje !
Stayed 1 night in Nov 2019
Response from Viktor, Urban Team on 2 Dec,2019
Thank you for taking the time to leave us such a nice and thoughtful review. We are glad you had wonderful stay with us.

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2019
Response from Nikolche on 21 Nov,2019
Thank you for taking the time to leave us this superb rating.

10/10 Excellent

Stiven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge apartment with everything you need. The area is filled with bars and restaurants, bakeries and markets. The staff couldn't be more helpful. Will come again for sure!
Stayed 1 night in Nov 2019
Response from Slavco on 11 Nov,2019
Thank you for taking the time to leave us this review. We are very glad you loved your stay with us. Regards

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly :)
The bed was super comfy. The bathroom and shower were really good as well. Overall the apartment looked gorgeous, much nicer than the photos. The location is convenient not far from the city square.
Stayed 1 night in Nov 2019
Response from Urban Serviced Apartments on 10 Nov,2019
Many thanks for taking your time to leave us this awesome review and rating.

10/10 Excellent

Rayan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We had pleasant stay, in a clean apartment. Nice and fully equipped kitchen, free espresso in the reception area. Friendly staff, always ready to help.
Stayed 1 night in Aug 2019
Response from Nikolche on 6 Nov,2019
Thank you for taking the time to leave us this kind review. It is much appreciated.

6/10 Okay

Glenn

Liked: Staff & service
Disliked: Property conditions & facilities
Its not a place that I would stay at again.
Large apartment but poorly maintained with kitchen items not working, broken chair, dripping taps etc. An extremely poor cleaning standard and worn out furniture. Position in Skopje was OK. Apartment reeked of smoking which was annoying for non smokers. Since the apartments are scattered around the area, its possible that some are better than others, So its pot luck. The staff at Urban Serviced Apartments were helpful and pleasant.
Stayed 2 nights in Nov 2019
Response from Urban Serviced Apartments Team on 5 Nov,2019
Thank you so much for your feedback. We are always trying to improve everything in our apartments. As you are booking apartment by category, you are assigned to one of the apartments from that category. Just a small correction, the apartments are not scattered around the area, but rather on the same street, 45 meters away from the reception desk. You wanted to reserve a one-bedroom apartment, as you stated too, and since we have had a big group staying, you got the two-bedroom apartment that was the last available. We asked if everything is ok with the apartment, you said yes. If you have told us no, then we would have moved you to another one where you won't have to be inconvenienced. After all, we have 18 different apartments, and we would have moved heaven and earth so that you would be the most satisfied guests ever. We apologize once again for the inconvenience, and we sure will do everything in our power to improve everything you mentioned.

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Good and free wi-fi. Located close to the area with lots of bars and restaurants, and short walk to the main square. Clean, with non stop reception and free espresso :)
Stayed 1 night in Oct 2019
Response from Slavco on 27 Oct,2019
Thank you for you're review. We hope that we will see you again soon.

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service!
The apartment was better than expected. The best service I got in a long time I have enjoyed my stay.
Stayed 1 night in Aug 2019
Response from Urban Serviced Apartments on 4 Sept,2019
Thank you for taking the time to leave us such a nice review.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Viktor, Urban Team on 19 Aug,2019
Thank you Ana for leaving us a perfect score. It was a pleasure to meet you.

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I really liked my stay in Skopje. The apartment was very nice and clean. The staff were really informative and helped me get around the city. The best thing is that its close to the best restaurants and bars in Skopje.
Stayed 1 night in Jul 2019
Response from Viktor, Urban Team on 26 Jul,2019
Thank you for taking the time to leave us such a great review. It was a pleasure to meet you Alfonso. See you next time !

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Jun 2019
Response from Urban Serviced Apartments on 25 Jun,2019
Many thanks for taking your time to leave us this awesome rating. Best of luck on your future travels!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd recommend this place for couples or single travelers, the apartment is clean, spacious, and close to stores/public transport/the places one would visit in Skopje. The staff is very helpful and the internet connection was excellent.
Stayed 1 night in Jun 2019
Response from Urban on 7 Jun,2019
Thank you for the nice review.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment is spacious with wonderful views of the mountain. It is centrally located with great restaurants and pubs all in very close proximity. Access to all the sights are in walking distance.
Stayed 4 nights in May 2019
Response from Viktor, Urban Team on 5 Jun,2019
Thank you for your wonderful review. I am really glad you liked your stay with us.

10/10 Excellent

Krist

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice apartment, surprisingly stylish. The staff showed me a map and gave me recommendations what to visit. The coffee was really nice.
Stayed 1 night in May 2019
Response from Urban Apartments Team on 27 May,2019
Thank you for the wonderful review.

10/10 Excellent

JASEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Mar 2019
Response from Urban Serviced Apartments Team on 7 May,2019
Thank you so much for your astonishing rating! We appreciate every positive feedback! See you in the near future!

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Back street location let us experience local life. Close enough to walk to the city.
Stayed 2 nights in Apr 2019
Response from Urban Serviced Apartments Team on 3 May,2019
Thank you so much for taking the time to review us. We appreciate it a lot. We are definitely located in a place where you will experience the best the local life, while being able to enjoy in the touristy things of Skopje. See you again next time!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good vibes
Well maintained apartments, close to area with lots of bars and main square. Friendly staff available non-stop. Free parking and wi-fi is a plus.
Stayed 1 night in Apr 2019
Response from Viktor, Urban Team on 26 Apr,2019
Thank you David for this great review. We take great pride in providing the best service we can and reviews like yours make our day, Regards

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Friendly staff, with nice reception area that works 24/7. Free parking and fully equipped apartments.
Stayed 1 night in Apr 2019
Response from Urban Serviced Apartments Team on 21 Apr,2019
Many thanks for taking the time to leave us this awesome review and rating. Good luck on your future travels, and do visit us again!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend
I stayed in the apartment for only one day but I really liked it. It has secure parking and a very nice location, near the center, and most importantly - at least for me - very close to the famous street of restaurants and bars.
Stayed 1 night in Apr 2019
Response from Viktor, Urban Apartments Team on 18 Apr,2019
Thank you for this great review. We really try to provide the best service we can, and we feel really proud when a guest recognizes that. Thank you so much for taking the time to leave the review.

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from Goran on 16 Apr,2019
Thank you for leaving us this great review. It was a pleasure to host you !

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really clean apartment and polite staff
The apartment is located in a really nice neighborhood: really close to the city centre and really quiet, which is literally best of both worlds. I really liked that the apartment was nicely furnished and really clean. The staff were polite and went out of their way.
Stayed 1 night in Apr 2019
Response from Urban Serviced Apartments Team on 14 Apr,2019
Thank you so much for this amazing rating and review. We appreciate your feedback, and as it was a great pleasure to have you here with us, we will definitely be expecting your visit soon!

10/10 Excellent

Risto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff have met all my needs and were kind enough to help me to get my way around the city. The location was close to the center and i was pretty satisfied with the room I got. Would visit this place again in the future.
Stayed 1 night in Mar 2019
Response from Urban Team on 29 Mar,2019
Thank you for your review. We are glad we made your stay with us this good :)

10/10 Excellent

Kaja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The neighbourhood is quiet, yet really close to the city centre. The apartment had everything i needed, especially good kitchen. Would love to stay there again.
Stayed 1 night in Mar 2019
Response from Urban Serviced Team on 21 Mar,2019
Thank you for leaving us this great review. It was a pleasure to host you !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Would love to stay there again. I really liked that the kitchen was equipped because i really like to cook.
Stayed 1 night in Mar 2019
Response from Hristijan on 10 Mar,2019
Thank you for your comment. It was nice to have the chance to host you.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good price for being so close to the center and helpful staff that much improved our stay in Skopje.
Stayed 2 nights in Feb 2019
Response from Urban Serviced Apartments on 25 Feb,2019
Thank you so much for taking the time to leave us this awesome review and rating. Good luck on your future travels and we hope to see you again!

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hospitality
It was a very pleasant stay. The hists are so helpful and check instruction was so wonderful. They even gave tips on places to visit and hiw to get there. Very informative and helpful.
Stayed 3 nights in Jan 2019
Response from Viktor on 5 Feb,2019
Thank you for your great review ! We are very glad you liked your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice apartment and quite warm even though it was freezing outside. One thing I really like when I travel is high water pressure when I shower and 8 got exactly that.
Stayed 1 night in Jan 2019
Response from Urban Serviced Apartments Team on 28 Jan,2019
Thank you so much for this amazing rating and every more positive words. We are happy that everything was in order with the apartment and we certainly would hope to see you once again!

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
The apartment was good the recepionist was very helpfull I recommend
Stayed 4 nights in Jan 2019
Response from Urban Serviced Apartments on 20 Jan,2019
Many thanks for taking your time to leave us this awesome rating and review. We enjoyed having you as our guests and we are expecting you soon!

10/10 Excellent

Perrycombover

Liked: Cleanliness, property conditions & facilities
Reception staff were very helpful and told me about where all the tourist attractions are
Stayed 4 nights in Dec 2018
Response from Urban Serviced Apartments on 23 Dec,2018
Many thanks for taking the time to leave us this awesome review and rating. We are so glad you enjoyed your stay in Skopje and would love to see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked staying here. The staff was really friendly and communicative. The rooms were very clean and most importantly the wifi was top notch. 15 minute walk to the centre of Skopje.
Stayed 1 night in Dec 2018
Response from Viktor Urban Serviced Team on 16 Dec,2018
Thank you for this great review. I am really glad you liked your stay with us. Lots of luck in your future travels !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very clean and the staff is really informative. Will go back again for sure!!!
Stayed 1 night in Nov 2018
Response from Urban Serviced Apartments on 17 Nov,2018
Thank you for taking the time to review us !!! We are very glad you had a nice stay with us.

10/10 Excellent

Fat, Wisconsinite

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment is clean and comfortable. 24/7 reception desk and all the staff of Hostel Urban are extremely helpful and I keep on coming back whenever I come to Skopje. Prices and hospitality definitely beat staying in any of the hotels around. Highly recommend to use Hostel Urban if staying in Skopje, be it alone, with friends, family or in a group!
Stayed 2 nights in May 2018
Response from Urban Staff on 14 Nov,2018
Dear Fat, We thank you for your kind words and recommendation as well we are glad that we have managed to fulfill all your expectations and needs. We look forward to your next stay with us. See you soon, Ljubisa Bojovic Smart Apartments Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartment is clean and comfortable. 15 minutes walking distance to the center. Highly recommend it!
Stayed 2 nights in May 2018
Response from Urban Staff on 14 Nov,2018
Dеар Anonymous, Thank you for the nice words and recommendations. See you next time. All the best, Ljubisha Bojovikj Urban Hostel & Apartments Team

10/10 Excellent

Jugoslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked my stay in one of the apartments. It was spacious, cozy and clean, just what I needed after a long bus drive. Also the staff was very helpful with active 24/7 reception. I definitely recommend.
Stayed 1 night in Nov 2018
Response from Urban Serviced Apartments on 8 Nov,2018
Thanks a lot for taking your time to leave us this awesome rating and review. Good luck on your future travels and we hope to see you again!

10/10 Excellent

Kaja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Staff was super friendly and nice. The apartment was elegant, clean and warm. Restaurant next to the reception with traditional cuisine and supermarket just a stone throw away.
Stayed 1 night in Oct 2018
Response from Urban Serviced Apartments Team on 31 Oct,2018
Thank you so much for your amazing review and rating. It was a pleasure having you here with us, it was short but sweet, and we shall definitely wait for your next visit!