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Reviews of Hampton Inn by Hilton Smithfield Selma

2.5 out of 5
Hampton Inn by Hilton Smithfield Selma
160 Towne Centre Place, Smithfield, NC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 369 out of 445 reviews" "
Rating 8 - Good. 49 out of 445 reviews" "
Rating 6 - Okay. 10 out of 445 reviews" "
Rating 4 - Poor. 8 out of 445 reviews" "
Rating 2 - Terrible. 9 out of 445 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff very nice.
Stayed 1 night in May 2024

10/10 Excellent

Meaghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Kevin

Travelled with family
We were there for a brief one night stop on our way further south. Everything was great, location is great as there are a plethora of restaurants, shops etc around the property. Close to I-95. Room was clean, bed comfortable and it was quiet. Two things, personal preference. I hate those small pillows but they’ll do for one night. Second, the tub is slick, especially when shampoo hits it. Other than that it was everything you’d expect in a Hampton. We will stay there again as we travel south again.
Stayed 1 night in May 2024

10/10 Excellent

MOHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in May 2024

10/10 Excellent

Joel

Travelled with family
Very clean. Awesome front desk. Great stay
Stayed 1 night in May 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to many restaurants, gas stations, and interstate 95. The hotel itself had a comfortable bed, clean room, good water pressure in shower, and a nice breakfast. I would stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in May 2024

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

dawn

Liked: Cleanliness, staff & service, amenities
Staff was great
Stayed 1 night in Apr 2024

10/10 Excellent

Nenetta

Travelled with partner
Liked: Amenities
Great place for a stop over on our way to South Carolina.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Edilberto

Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Was greeted at 11:20PM with kindness and prompt take in! The gentleman was very informative and polite!
Stayed 1 night in Apr 2024

10/10 Excellent

Arie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your hospitality, it was a calm and beautiful stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very friendly staff. Nice place.
Stayed 1 night in Apr 2024

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and friendly staff.
Stayed 1 night in Apr 2024

2/10 Terrible

William

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
We HAVE a problem with billing.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a 7 hour drive that took 14 hours (bad accident and dead stop traffic for 3 1/2 hours), booking and canceling 2 other hotels in the area, we finally booked with Hilton. From the moment we walked through the doors we were greeted with a smile and a true feeling of the staff being happy we were there! I explained our previous dilemma at 2 other hotels and that this trip was important as it was my daughter’s Christmas/birthday gift. Her birthday is on Saturday! They were so kind and generous! They brought her right over to their snack area and helped her make a special gift bag full of goodies just for her! Their kindness was so appreciated as they truly went above and beyond to turn a nightmare of a day into the best day ever for my daughter. The rest of the day the staff was so happy to engage us anytime they saw us, they never not acknowledged our presence even when they were working on other matters! Their positive, upbeat personalities are just infectious as i couldn’t help but smile the rest of the day! This is definitely where I will be staying in for all future trips to the area!
Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Stayed 1 night in Mar 2024

8/10 Good

Deborah

Outside could be cleaner. Overall it was a pleasant experience.
Stayed 2 nights in Mar 2024

8/10 Good

Tracy

Stayed 1 night in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean, quiet and just off of 95. Chris who checked us in went above and beyond.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel! Craig at the front desk is an ABSOLUTE GEM. Best customer service on the planet. The room was clean, the bed comfortable. Love the pillows. Black out curtains. Large shower. I will definitely be back.
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, staff is always friendly. Frequently stay here when traveling for work.
Stayed 1 night in Dec 2023

10/10 Excellent

Jane

New, clean, great staff….good location
Stayed 1 night in Feb 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff.

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained. Staff was friendly and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Evelyn

Stayed 1 night in Jan 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

LISA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and property were fine , it was getting here off the exit which was horrendous. The directions , road signs, terrible. Need to look at this seriously. For someone not from here , does not know the area, the roads and road signs directing you are terrible
Stayed 1 night in Jan 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with family
We stayed one night on our way back from SC. It is a very nice hotel and had an indoor pool, just what my kids were looking for. The breakfast was also good and staff was friendly. I would stay here again.
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Stayed 1 night in Dec 2023

10/10 Excellent

Khoon Ngee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a long days drive it was so nice to check in to a lovely hotel with such super comfortable beds that I got the rest I needed for the next days journey. Would definitely stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

VANESSA, Thomasville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Worth the extra 20 bucks
Stayed 1 night in Dec 2023

10/10 Excellent

Jeanette M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca

Stayed 1 night in Dec 2023

10/10 Excellent

Richard L.

Stayed 1 night in Nov 2023

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Dawn L

Liked: Staff & service
This is a beautiful hotel with amazing staff but the rooms in the back are very noisy from the road., I couldn’t sleep at all and you really need to have some breakfast options for people with allergies. I could not even have coffee because there were no non dairy options. I’m a vegan due to severe allergies and there really wasn’t anything for me to eat either
Stayed 3 nights in Nov 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far, best hotel we stayed in that area. Friendly staff and ready to help.
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Your missing out if you dont stay here!!!!
My husband and I were going to De Waynes on Saturday and needed a hotel to stay Friday night. Rates were excellent, new hotel, very clean. Staff were exceptionally pleasant and friendly. We will stay here again on our next visit to the area.
Stayed 1 night in Dec 2023