Sněžník Holiday Rentals

"My family, including two children, and I have been traveling around Europe for four years, and this is the first time we faced such a situation. Through Expedia, we booked and fully paid for a room for two nights — December 30 and 31. The room was very cold, and we had to sleep fully dressed. After 3:00 PM, the property owner, accompanied by two men, knocked on the door, behaved aggressively, and demanded we leave immediately. Despite showing our booking confirmation and payment proof, he said: “Leave this place now, I am having a party here.” These actions constituted forced eviction and psychological pressure. We attempted to contact the police but could not due to the language barrier. We were forced to relocate to another property of the same host. This was not voluntary, and the New Year’s party was not disclosed in the Expedia listing. The alternative accommodation was also very cold. We consider this a serious violation of booking terms, Expedia’s standards, and basic hospitality. The situation caused stress to us and our children and ruined our holiday on New Year’s Eve."

"This hotel was absolutely wonderful! Beautiful, clean, and spacious rooms! Loved the welcome drink in my room! Just a beautiful hotel and location! Will absolutely be staying again!!! "

"Great staff"

"Yes"

"Absolutely clean, nicely decorated, check-in was fast and easy. "

"This is a beautiful and quiet hotel, perfect for a relaxing weekend. A few things to be aware of for future guests: the main parking lot fills up very quickly on weekend evenings. There is an additional lot across the street, but it's easy to miss until you see other cars parked there. Also, note that the restaurant does not have its own restroom facilities."

"Everything was as advertised. Has a few private parking spots right outside but there was also plenty of on street parking just across the road. Breakfast was good. No issues "

"Outstanding, clean and staff were fantastic. "

"The rooms were big and loved that it was quiet. Exactly what we were looking for "