- Liked: Cleanliness, property conditions & facilities, room comfort
- Disliked: Staff & service
NOT a HOTEL
This is NOT a hotel. It is an apartment, with its reception located far away. We landed in Sofia late in the evening since I did not have an internet connection I hadnt been able to send my flight details to them. When I reached the place, it was a residential area with no reception in sight or anything resembling hotel. I had to call the number on the booking and then it took them an hour to get to me to give me the keys. In the meanwhile I was standing in the street with all my baggage. I was later told it is an airbnb apartment, being managed by a company. The apartment itself was clean and well kept.