Overview of Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

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Guest reviews

4.1 / 5Very Good
582 reviews
Guests rated this property 4.1/5 for cleanliness.


  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant


Explore the area

Popular LocationSaint Sofia Monument3 min walk
Popular LocationChurch of St. George5 min walk
Popular LocationSofia Central Mineral Baths6 min walk
AirportSofia (SOF)19 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 3
    More details
  • Superior Room, 2 Single Beds, Non Smoking

    4.3/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 3
    More details
  • Executive Room, 1 King Bed, Non Smoking

    3.9/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 3
    More details
  • Executive Room, 2 Single Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 3
    More details
  • Premium Room, 1 King Bed, Non Smoking

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 3
    More details
  • Junior Suite, 1 Bedroom, Non Smoking, City View

    Room amenities

    • 50 sq m
    • City view
    • Sleeps 3
    More details
  • Executive Suite, 1 Bedroom, Non Smoking, View

    3.8/5 guest room rating

    Room amenities

    • 89 sq m
    • City view
    • Sleeps 4
    More details
  • Presidential Suite, 1 Bedroom, Non Smoking, View

    Room amenities

    • 134 sq m
    • City view
    • Sleeps 4
    More details

About this area


Located in Sofia, Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia is in the city centre and near a metro station. Church of St. George and Sofia Central Mineral Baths are notable landmarks, and if an activity is on the agenda, visit Vitosha Blvd. Looking to enjoy an event or a match while in town? See what's going on at Bulgarian Army Stadium. Our guests appreciate the hotel's central location.

Visit our Sofia travel guide
Popular Location

What's nearby

  • Saint Sofia Monument - 3 min walk
  • Church of St. George - 5 min walk
  • Sofia Central Mineral Baths - 6 min walk
  • Central Sofia Market Hall - 7 min walk
  • Sofia Synagogue - 7 min walk

Getting around

  • Serdika Station - 2 min walk
  • Sofia Central Station - 10 min drive
  • Sofia (SOF) - 19 min drive


  • Where to eat
  • Stardust restaurant – Serves breakfast, lunch and dinner.

About this property

Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia

Luxury Sofia hotel in Sofia City Center, near Church of St. George
Along with a casino, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a conference centre are on-site. All 184 rooms feature thoughtful touches such as espresso makers and pillow menus, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and premium bedding.
Sofia Hotel Balkan, a Luxury Collection Hotel, Sofia offers 184 forms of air-conditioned accommodation with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: BGN 30 per day
Return airport shuttle (surcharge)

Food and drink

Full breakfast available for a fee daily 7:00 AM–11:00 AM: BGN 30-36 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service

Things to do

Art gallery
Designer shops
Fitness centre
Shopping centre

Family friendly

Baby bath
Dry-cleaning service
Free cots/infant beds
Laundry facilities
Rollaway/extra beds (surcharge)


ATM/banking services
Free newspapers in reception
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken


Business services

7 meeting rooms
Business centre
Conference centre (13563 square feet of space)




If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking


10 casino gaming tables
75 casino slot machines
Casino (4306 square feet of space)
Casino VIP room
Couples dining
Smoke-free property

Room amenities


Air conditioning
Free cots/infant beds
Hypo-allergenic bedding
Pillow menu
Premium bedding
Rollaway/extra beds (surcharge)


Bathtub or shower
Free toiletries
Toilet paper


Flat-screen TV
Satellite channels

Food and drink

Champagne service
Espresso maker
Free bottled water


Laptop-friendly workspace



Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 15


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets are allowed for an extra charge of BGN 59 per pet, per night
Dogs and cats only
1 per room (up to 22 lb/10 kg)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for BGN 59.0 per day.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: BGN 50 per night
  • A tax is imposed by the city: BGN 1.31 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between BGN 30 and BGN 36 per person (approximately)
  • Self-parking fee: BGN 30 per day
  • Pet fee: BGN 59 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: BGN 59.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Guest reviews

Very Good
5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Liked: Cleanliness, staff & service, property conditions & facilities

Firstly do not book this hotel through Expedia. Do it direct. The hotel group were offering cancellations and changes to all bookings during the Coronavirus outbreak but Expedia were and still are refusing to budge. So the review for Expedia is TERRIBLE. But the hotel itself is beautiful. The Front Desk was welcoming and advised us that sadly all restaurants and bars were closed, as was the gym. We were told that Breakfast would have to be in the room and that only room service would be available. Our rooms on the third floor were very nice, with nice views of the City. Very comfortable bed and furniture. Wi-fi was perfect (and free). Concierge was very friendly and helpful and when we had our breakfast (we were in two rooms) the waiter was kind enough to let us have it together on the sofas and table outside our rooms. The breakfast was huge thank you. Everyone was friendly and helpful and worked very hard during this difficult time. We look forward to coming back to this hotel when the Coronavirus has gone but will book direct!

Stayed 2 nights in Mar 2020

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    Old but gold

    Perfect location, very professional stuff, not so good condition.

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Great classic hotel. Beautiful room like the times hotel respected themselves.

    Stayed 1 night in Dec 2019