Sole Ruiu Hotels from S$87

"Poor staff first meet. Negative approach. No slippers and no bath robes - you have to almost beg to get them. Rooms are too basic. "

"Unable to use the pool Closed quite early, sun was still up! Rooms were uncomfortably hot! 24c and unable to use A/C as system is central and off for the season! A floor fan was provided but incredibly noisy"

"We had a one night family stay with breakfast included. Excellent hotel with facilities in line with 4-star superior status. Nearby free parking very helpful for those who have a car like we had. There are good bars and restaurants within a 10-min radius on foot. Only reservations I have was about a continuous whirring noise I could hear in my room: it somewhat interfered with my sleep and I'd suggest the hotel to look into it and take measures to minimise it."

"Booked this hotel with my brother to celebrate his engagement. Being a Marriott, we had solid expectations… which were quickly “adjusted.” First thing: they charge for everything. €10 just to get room service, and a note in the room basically warning that bringing in outside food could cost you up to €200. So yes, your Lidl sandwich might be a financial risk. We booked mainly for the pool (it’s the main photo). Got there in April, 24°C, ready to relax… only to be told it’s closed because it’s “not warm enough for the locals.” Apparently this happens a lot, the disclaimer is there, just buried at the bottom. Then the deposit: €50 per night, so €150 total. My brother got charged €400. Staff admitted it was a mistake, but the refund only came at the end of the stay, not ideal. Room phone was broken, but we did get a free upgrade after asking to move, which was probably the highlight. Other quirks: “free” gym you can’t use unless you’re a Delta member, and shared balconies where you can enjoy your drink alongside someone else’s TV. Breakfast was great. Dinner? €25 for a small pasta. Also odd for allergies: clear labeling at breakfast, but peanuts everywhere at dinner and €10 to remove ingredients. Overall: decent hotel trying to feel luxury, while charging you for breathing too enthusiastically. Would I stay again? Only if I skip the snacks, forget the pool, and watch my bank account closely."

"Bad position to the town, no comfort in room and bathroom, very poor breakfest. We had paid for 5 days, but left after one night and booked a good hotel i the towncenter. This hotel is not 4 stars - but one star. We feel cheated. "

"Staff are very welcomed for flexibly and this hotel has very warm facilities. "

"Room was not very nice, buffet was was ok but crazy, server was not very friendly, beach was nice. "

"I love the vibe"

"Amazing hotel service was great "