Somma Lombardo Holiday Rentals

"We received a breakfast to go box since we left before breakfast was served, this was great for the plane ride, restaurant had amazing food for dinner. and the front desk staff was so helpful and kind "

"Great breakfast, clean room, great pizza"

"Shuttle driver drove angry, and not like in the good way that gets you to you gate on time but more like the type that results in a broken luggage wheel. Room had like zero ventilation. Oh, and for future guests, the water in the mini-fridge is free, but they don’t tell you this anywhere. You are supposed to just know that it is not on the price list that is proudly displayed. So tap water it was. The outside is pretty."

"Clean room with all the necessary amenities"

"The staff was not as hospitable or willing to help with bags or simple requests."

"Thanks"

"This was our first vacation in a long time because my wife has a brain tumor and can't fly, but we finally took the time to go to Lake Como because it was a place she always wanted to visit. It starts off with us booking a handicap room by accident, and to DOWNGRADE to a cheaper room, reception asked for 150 euroes. We politely declined after a long battle over why we are paying for a downgraded room and went to our room. Inside this room, the A/C is dripping loudly, and the Concierge told us this is a known issue with this room, so we then asked the reception for a different room. In this different room, there is a loud clicking noise since we enter the room every 5-10 seconds. I again call the reception and ask for a different room because now it is just a joke. They send concierge to "check" the problem, he walks in for 10sec and walk around and say he will get us a new room. The next room we are put in (still handicapped room despite us visiting a normal room that had no issues whatsoever) where the concierge visited prior to us to confirm this room is okay so we don't move a 4th time, and surprising to no one this room has the same clicking noise. I then call the reception for the 4th time asking for a new room and I told the lady it is extremely offensive that she sends someone to check if I am lying to her about the noise. She then starts to argue with me and lost her temper, which in the moment felt extremely professional of the hotel staff. The next time I called, I"

"So so"

"The hotel is quite modern, offers decent breakfast and the reception staff were very friendly. Only issue I experienced is that a guy entered my room after had checked-in. When he saw that I was in there he said “excuse me” and left. As I was relaxing in my bed at the time I couldn’t see who it was, it could have been cleaning or maintenance staff or it could have been that the room was accidentally assigned to another guest. All I know is that the person had a valid key and did not knock, so thought that the room was empty."