Son Dong Hotels from S$31

"Can’t fault the cruise or the staff who were brilliant.. But if you get up early to marvel at the views of a world UNESCO heritage site your going to be extremely disappointed and annoyed to see a HUGE amount of floating rubbish deposited by boats of all kinds including the boats that brought you there..!! We did see one small boat attempting to clean up some rubbish with a small net with very little impact. Please Vietnam look after your UNESCO site a lot better than you are."

"We were a little apprehensive about booking our bucket list Ha Long Bay cruise with Scarlet Pearl after reading mixed reviews in various platforms but we went ahead with it and went with no expectations. We were very pleasantly surprised. The pick from our hotel in Hanoi was on time and in a luxury van which was very comfortable. We did stop at a pearl store on the way but there was zero pressure to buy anything. Check in was smooth and so was the transportation to the boat itself. Upon arrival we received a very warm welcome. The boat looked very classy and the staff very friendly. We were celebrating our wedding announcement and they went out of the way to make us feel special. Wendy is an excellent cruise manager. Her entire crew is super friendly and helpful. Very attentive to the passengers’ needs at all times. Food on the cruise is excellent and so are the drinks. They are very reasonably priced considering this is a cruise ship. Excursions are all well planned and excellent. Chris, the assistant manager is very knowledgeable and is very involved. We also took a private sunset cruise with another couple and that is just fantastic. Tony accompanied us on this cruise and showed off his smart phone camera skills by taking amazing photos. I can go on and on but this should give you an idea. I don’t understand the negative reviews. There is nothing negative about this cruise. All positive. Special shout out to Wendy, Chris, Jessica, James and Tony. Amazing people."

"This is an amazing property!! Top notch service, hospitality. The grounds are beautiful. Quiet and peaceful. The breakfast buffet was and room service food was excellent. Would stay here again in a heartbeat!!"

"Fabulous staff, wonderful trip. Tat was a great host, very sweet. Our butler Annie was lovely. The room was tired and really need updating however the private balcony was great! The most disappointing thing was the spa. It wasn’t accessible via the top deck bar area and you can’t see anything when sitting in the spa. Also on day 2 it was green!! Awful, we didn’t go in on day 2. Good on the buffet each meal was really good. The day trip to the village was great! "

"Beautiful property, pools and restaurant with an amazing buffet. "

"Nice hotel and very clean "

"Highly recommend this company. The staff and food exceptional. Attention to details in all areas. The excursions are carefully selected and they were all amazing. The rooms are beautiful and it was enjoyable to relax on the balcony. I recommend the 2-nights/3-days if you can. We truly got to enjoy Halong Bay to the fullest. "

"The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi"