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Reviews of Comfort Suites University Area Notre Dame - South Bend

2.5 out of 5
Comfort Suites University Area Notre Dame - South Bend
52939 IN SR 933, South Bend, IN

Reviews

7.2

Good

Rating 10 - Excellent. 255 out of 890 reviews" "
Rating 8 - Good. 271 out of 890 reviews" "
Rating 6 - Okay. 164 out of 890 reviews" "
Rating 4 - Poor. 126 out of 890 reviews" "
Rating 2 - Terrible. 74 out of 890 reviews" "

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Grace

Dirty old showers and fridge was leaking
Stayed 2 nights in Apr 2024

6/10 Okay

Janisse

Liked: Staff & service
Disliked: Cleanliness
The safe was very nice and polite also funny. The room was not the cleanest and the beds were hard.
Stayed 1 night in Apr 2024

2/10 Terrible

Chad

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
I booked 3 days for my stay they accuse me of smoking in their room threw us out after one day and didn't say a word about a refund for the other two never received it terrible business practice
Stayed 3 nights in Apr 2024

8/10 Good

Lisa M

Liked: Staff & service, property conditions & facilities
Breakfast was disappointing
Stayed 1 night in Apr 2024

4/10 Poor

sharon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was run down and the screens on the windows were ripped and the windows were unlocked.
Stayed 2 nights in Apr 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Chad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Cesar

Easy checkin, decent price rooms and the continental breakfast pretty good.
Stayed 1 night in Apr 2024

2/10 Terrible

Win

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Went to relax on eclipse day with 75'F. Pool water is dirty and smelly. So try to take hot bath, water was rusty and no hot water. Remote control is not work. Stuffs are friendly.
Stayed 1 night in Apr 2024

2/10 Terrible

Rolanda

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Tyler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Donavyn, Elkhart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very competitive prices! In a convenient area! Hotel was overall very nice & rooms were kept up with cleanliness! Would come back!
Stayed 1 night in Mar 2024

6/10 Okay

Austin

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Aj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Liked: Staff & service, property conditions & facilities
Perfect service
Stayed 1 night in Mar 2024

8/10 Good

Stephanie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no lights on outside the property at night when I was taking my dog out to pee.
Stayed 1 night in Mar 2024

2/10 Terrible

Brian

Disliked: Staff & service, property conditions & facilities
Mold
Stayed 2 nights in Mar 2024

6/10 Okay

Ashley, South Bend

Travelled with family, Travelled with family and small children
Liked: Staff & service
What I didn’t like about the screen, and our window was bent and it had a big hole in it very unsafe for little children. Also our door had a nice size gap in it so if it was not locked, you could easily kick the door in. I think maintenance should check on that room 205 but other than that the stay was very nice. The breakfast was convenient I like the bathtub, the room was very stuffy though as if it needs a humidifier in there .
Stayed 1 night in Mar 2024

4/10 Poor

Brandi

Travelled with family
Disliked: Amenities, property conditions & facilities
So loud all night long, property was dirty and the toilet didn’t flush
Stayed 1 night in Mar 2024

10/10 Excellent

Bobbie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I loved the customer service from front desk all employees did a great job making sure we had a good stay
Stayed 6 nights in Mar 2024

10/10 Excellent

Renee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Jan 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
nice and clean room. super loud and fire alarm went off @4am for 20 minutes and there was no fire. for 80 dollars a night not a bad stay.
Stayed 1 night in Mar 2024

10/10 Excellent

richard j

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and clean!
Stayed 1 night in Mar 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Feb 2024

8/10 Good

Geraldine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good nightly rates.Room was clean?Great breakfast very nice dining area
Stayed 1 night in Mar 2024

2/10 Terrible

Antoine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived around 7pm there was so many kids running around from the pool hallway to elevators were soaking wet there was food on the floors in the elevator on top of the water from all the unsupervised kids 5-10 years old running around we left to get food come back to fire trucks outside the hotel some kids caught a popcorn bag on fire in the room …honestly wish I could have a full refund …I didn’t know you are allowed to have full blown parties in the rooms ….and breakfast was so inconvenient being there was a lady in there standing in front of the waffle machine for over 20/30 min making food for everyone in there group even tho they were just randomly showing up so nobody else could make breakfast cause she had the whole area take. Up
Stayed 1 night in Feb 2024

8/10 Good

Flor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff and service of every employee. It was clean. Very accessible.
Stayed 3 nights in Feb 2024

10/10 Excellent

Brittaney

Liked: Cleanliness, staff & service, property conditions & facilities
Wil return
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean hotel and courteous staff.
Stayed 1 night in Feb 2024
Response from Front desk agent on 3 Feb,2024
Michael,Thank you for your feedback. We appreciate your comments and will be sure to share them with our staff. We looking forward to hosting you again when you are in South Bend.

6/10 Okay

Destini

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Front desk agent on 29 Jan,2024
Destini,Thank you for taking the time to fill out a review. We noticed you gave us a 3/5. Is there something specific we were not happy with? We hope to make it better for your next visit!

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jan 2024
Response from Susan on 23 Jan,2024
Jean,Thank you for your feedback!!

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed a few previous times always a great experience with them
Stayed 1 night in Jan 2024
Response from Susan on 23 Jan,2024
John,Thank you for your feedback. It is always nice to hear when our guests have a great experience! We look forward to seeing you again when you are in the South Bend area!

8/10 Good

JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 3 nights in Jan 2024
Response from Susan on 23 Jan,2024
James,Thank you for your feedback!!

10/10 Excellent

Destini

Stayed 3 nights in Jan 2024
Response from Susan on 23 Jan,2024
Destini,Thank you for your feedback!!

10/10 Excellent

Erickson

Stayed 5 nights in Dec 2023

10/10 Excellent

Erica

Stayed 1 night in Dec 2023

10/10 Excellent

Jennifer

Stayed 6 nights in Dec 2023
Response from Front desk agent on 31 Jan,2024
Jennifer,Thank you for your feedback. We are glad you had a great stay and look forward to serving you again.

8/10 Good

Tanjanique, SOUTH BEND

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Roderick

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Keary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there overnight and it was very comfortable.....our desk worker was very friendly and helped us out ... And our stay was very nice.... Overall a place I have stayed in the past and will stay there again..... Thank you....
Stayed 1 night in Dec 2023

10/10 Excellent

Delilah

Liked: Cleanliness
Stayed 3 nights in Dec 2023

10/10 Excellent

Noah

Check in was super simple. Everything I needed for a night or two. Only bummer was loud kids next to my room, but not like the hotel planned that. Great experience!
Stayed 1 night in Dec 2023
Response from Phoebe H. on 5 Dec,2023
Thank you for taking the time to review our property, we hope to see you again soon!

10/10 Excellent

brumilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 4 nights in Nov 2023
Response from Phoebe H. on 5 Dec,2023
Thank you for taking the time to review our property, we hope to see you again soon!

8/10 Good

Marvin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Phoebe H. on 4 Dec,2023
Thank you for taking the time to review our property, we hope to see you again soon!

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Phoebe H. on 28 Nov,2023
Thank you for taking the time to review our property, we hope to see you again soon!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Phoebe H. on 17 Nov,2023
Thank you for taking the time to review our property, we hope to see you again soon!

10/10 Excellent

Ying

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was ok, beds was comfortable, nice breakfast
Stayed 1 night in Nov 2023
Response from Phoebe H. on 13 Nov,2023
Thank you for taking the time to review our property, we hope to see you again soon!

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2023
Response from Phoebe H. on 5 Dec,2023
Thank you for taking the time to review our property, we hope to see you again soon!