Full-sized fridge, microwave, oven, stovetop

Reviews of Kasa Downtown South Bend

3.5 out of 5
Kasa Downtown South Bend
307 E Lasalle Ave, South Bend, IN

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 0 out of 8 reviews" "
Rating 4 - Poor. 2 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.0/10

Cleanliness

9.4/10

Amenities

8.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
We will be back!!!⭐️⭐️⭐️⭐️⭐️
Stayed 2 nights in Mar 2024
Response from Kasa Downtown South Bend on 3 May,2024
Hi Charles,Thank you for the 5-star rating! We appreciate your feedback and are thrilled to hear about your positive experience. We look forward to the pleasure of hosting you again in the future!Best regards,Team Kasa

8/10 Good

James

Liked: Cleanliness
Stayed 2 nights in Sep 2023
Response from Kasa Downtown South Bend on 3 Oct,2023
Hi James,Thank you for your positive rating. If we missed certain factors that prevented you from having a perfect experience, please let us know so we can take the necessary steps to improve. We look forward to welcoming you back soon!Best regards,Team Kasa

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Liked location - easy to walk to South Bend and parks; liked size of the rental and the kitchen was well-appointed. The staff was responsive and accommodating.
Stayed 2 nights in Jul 2022

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021
Response from Kasa Living on 28 Dec,2021
Stephen, We're glad to hear you enjoyed your stay with Kasa! We look forward to hosting you again in the future. Wishing you safe travels! Here to help, Team Kasa

4/10 Poor

Robert

Travelled with family
Liked: Cleanliness, amenities
Great location. Unfortunately, was advertised as able to sleep 6 people (2 single beds, 1 King bed and a pull out sofa). The pull out sofa did not have sheets and Kasa was unable to resolve this issue for us after 2 hours of phone time with the company during our vacation. They only reimbursed partially for one of the two nights even though two of our guests were out of luck for having sheets on BOTH nights of our stay.
Stayed 2 nights in Oct 2021
Response from Kasa Living on 3 Nov,2021
Thank you for staying with Kasa and for taking the time to leave us valuable feedback. We are sorry to hear about your negative experience but appreciate you letting us know so that we can improve in the future. Safe travels, Team Kasa

4/10 Poor

Dana

Travelled with family
Liked: Cleanliness, room comfort
Great space but not great amenities!
When we arrived we got the last parking in the apartment complex. We had to walk a distance to our building. There is no guaranteed parking although they say you have one parking spot. This is suppose to be 2 bedrooms and 2 bathrooms but there is only one shower. The toilet broke in the master bedroom so we only had one toilet for everyone to share. The coffee pot did not work. On the second night there were no parking spots so we illegally parked only to come out the next morning to a tow sticker on my car. I was lucky it did not get towed.
Stayed 2 nights in Oct 2021
Response from Kasa Living on 26 Oct,2021
Dana, thank you for staying with Kasa and for taking the time to leave us valuable feedback. We are sorry to hear about your negative experience but appreciate you letting us know so that we can improve in the future. Safe travels, Team Kasa