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Reviews of Hampton Inn South Hill

2.5 out of 5
Hampton Inn South Hill
200 Thompson Rd, I85 Us 58, South Hill, VA

Reviews

8.8

Excellent

Rating 10 - Excellent. 210 out of 375 reviews" "
Rating 8 - Good. 117 out of 375 reviews" "
Rating 6 - Okay. 31 out of 375 reviews" "
Rating 4 - Poor. 10 out of 375 reviews" "
Rating 2 - Terrible. 7 out of 375 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
Seemed really run down. Other than that, nice location next to the highway.
Stayed 1 night in Mar 2024

10/10 Excellent

LAURINDA, DAYTON

Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room for Improvement
Just okay. The place needs some maintenance and updating. Our room ceiling had ugly roof leak stains, and the elevator buttons were badly worn. It appeared that all the other nearby properties were newer. The breakfast was good.
Stayed 1 night in Dec 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Tavon

Stayed 1 night in Dec 2023

10/10 Excellent

Candy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Would stay here again
Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to interstate
Stayed 1 night in Nov 2023

4/10 Poor

Karie L

Disliked: Property conditions & facilities, room comfort
Sleepless in South Hill
Hotel is very dated … room was dark and dingy. I arrived late, immediately got ready for bed and went to turn on the heating/cooling unit before calling it a night. It sounded like there was a semi truck idling in the room … I shut it off, only to discover I could hear people talking, doors banging, other cooling/heating units running, etc. (10:30 on a Tuesday night) I tried to turn on TV for some distraction/back ground noise and remote didn’t work. This night was miserable.
Stayed 1 night in Nov 2023

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home Again
My stay at the Hampton was amazing. The Staff and the room were very warm, clean and welcoming. Has been a while since my last stay at a Hampton but I felt right at home.
Stayed 2 nights in Oct 2023

10/10 Excellent

William, Staunton

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. Unfortunately, the wi-fi was not functioning properly.
Stayed 1 night in Sep 2023

10/10 Excellent

William, Staunton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Unfortunately the internet was not workin.
Stayed 1 night in Sep 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Tjuana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2023

8/10 Good

Beverly

Stayed 4 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was delayed do to staff shortage. Room was clean. Breakfast was excellent. Staff friendly and professional.
Stayed 1 night in Jul 2023

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Desk Attendant was extremely nice.. I explained that we had been traveling all night and was tired.. she didn’t hesitate in letting us check in early. Thank you!
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

bridgett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Jul 2023

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and professional staff.
Stayed 1 night in Jun 2023

6/10 Okay

Valerie

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Family Reunion Weekend
Brown water spots in ceiling. Breakfast area ceiling leaking water so no hot breakfast Monday morning before check out. King room not ready when checking in so we got 2 doubles.
Stayed 1 night in May 2023

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Salina

Stayed 1 night in May 2023

8/10 Good

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay. Easy check in.
Stayed 3 nights in May 2023

10/10 Excellent

David, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2023

8/10 Good

David, Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older property that has been well maintained, is very clean, and staffed by really friendly folks. Will come back!
Stayed 1 night in Apr 2023

8/10 Good

Derick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in Mar 2023

10/10 Excellent

Floyd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Stayed 2 nights in Mar 2023

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accommodating and friendly. Roomclean and a good breakfast. Very happy with our stay.
Stayed 1 night in Feb 2023

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel needs updating. My room was touched up with paint that was a different color than the original. The fitness room was a shack outside with 3 machines in it. The door to my room wouldn’t close properly. The refrigerator almost tipped over.
Stayed 1 night in Feb 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel” staff friendly
Stayed 1 night in Feb 2023

10/10 Excellent

Erica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful staff and very clean property.
Stayed 2 nights in Jan 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice “ room was clean and up to date” nice stay
Stayed 1 night in Jan 2023

6/10 Okay

Hannah

Travelled with family
Liked: Cleanliness, staff & service
Bathroom was very small because of placement of refrigerator/coffee station. Sink spigot placement did not allow hands to go under water stream. Barely enough room for toothbrush.

6/10 Okay

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over the top staff
The staff was so friendly & nice. Customer service is so rare these days. And to be spoken to with sincerity and care is five star for me.
Stayed 3 nights in Dec 2022

2/10 Terrible

Sheila

Disliked: Cleanliness, staff & service, room comfort
Stolen sunglasses
I stopped by to check-in before going to my destination in NC. The front desk mgr was pleasant enough. I laid my expensive sunglasses down on the counter to sign the check in machine. As I was returning to my car, I realized I had left my sunglasses. I immediately went back into the office (1-2 min) and they were gone. I asked the mgr if she had them, she said she saw me put them on the counter but did not know where they were. I went to my car to check knowing I had left them on the counter. I feel like they were taken by someone. I asked the mgr to look behind the counter where she was sitting, nothing. Strange. Later that evening, I went to my room. I had gotten comfortable on the sofa & a cockroach was coming towards me. I am highly allergic to them. I went downstairs to get another room but none were available. I asked the clerk if she could find another room which she did at Comfort Inn. She proceeded to tell me that I would be charged for the room. This was the worst experience of my life and I plan to NEVER stay at another Hampton Inn.
Smashed roach
Stayed 1 night in Oct 2022

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy and convenient
Stayed 1 night in Oct 2022

8/10 Good

Georgia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were professional and very nice and accommodating.
Stayed 3 nights in Aug 2022

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities
WE ask for a King Bed and we got a two room suite with a King bed, top floor, happy with all the above. Hotel was a little dated.....BUT we were happy with it overall.
Stayed 1 night in Aug 2022

6/10 Okay

Jane, Washington

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Convenient to I85
Stayed 1 night in Jul 2022

10/10 Excellent

PAM

Stayed 5 nights in Jul 2022

6/10 Okay

George

Disliked: Room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Michele

Business traveller
Liked: Cleanliness, staff & service
Very friendly and helpful staff.
Stayed 1 night in Jun 2022

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and most welcoming staff.
Stayed 1 night in Jun 2022

10/10 Excellent

Bernetta

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Nicholas

Stayed 1 night in May 2022