Premier Inn, Southampton hotels

"Had to pay a fee to access room before 3:00 although room was obviously ready and available. That was a turn off. Otherwise, we liked the hotel and pleased with their location and staff. "

"I wanted to stay here because of the unusual appearance of the hotel. I paid a bit extra for a balcony room which turned out to be in the 4th floor on the side of the building with a view of the harbour. The room was huge and spotless. I was out for meals so I didn't try the restaurant. There were several lifts but the one nearest my room was glass and was inside the glass triangle. Riding in it was an experience in itself!"

"Lovely hotel room. Comfortable bed, spacious room and very clean. Polite, friendly and helpful staff. Would definitely stay again. "

"Site was undergoing lots of renovations, lights in the room were broken, skirting boards were not dusted, and the noise and smell from the outdoors made it very hard to sleep. However the bed and washing facilities were okay."

"This place was okay - clean and a very comfortable bed! Finding and getting into it was insane. No markings that it was a hotel so we spent an hour and a half trying to find it - we stood right in front on the door but no sign."

"The staff & host was very helpful especially with getting us a taxi to the cruise ship. The hotel is in a good location to walk around. Room was spacious with a king bed & two chairs with a small fridge. You do pay for parking a car but had a lot of room. Good options for breakfast."

"Room good size, staff very helpful, parking a little difficult due to car park quite full."

"Accommodation was ok and staff were friendly, clean rooms couldn’t ask for much more. The restaurant let the hotel down. Firstly when my husband asked about booking a table the first waiter wasn’t friendly. We ordered a mocktail which never came we had to query it before they realised it’s because they ran out of mint. The food was ok but expensive, not many vegetarian options. They advertised sticky toffee pudding which was actually syrup pudding with a pot of toffee sauce. I was gutted was so looking forward to it ask don’t eat puddings often. when I queried it the waiter they thought I was weird, I suggest you google sticky toffee pudding recipe! Great that children under 5 eat free but no vegetarian option on the menu, we had to ask, when it came out it was missing veg which was advertised. Breakfast was ok, although the cooked breakfast buffet had no vegetarian options and they used caged eggs! Shameful i hope they find it in their conscious to move to free range. Would stay in the accommodation again but would find somewhere else to eat!"

"Good location, friendly staffs and place is clean. It’s very close to National Express Bus terminal and large shopping mall to less than 0.2 miles. To Cruise port by taxi or uber cost just about $10-12. It was the best choice"