Hotels in Southbelt/Ellington

"Clean rooms, classy- some rooms are rather small make sure you ask for a larger room. Loved the ambience, beautiful spaces to just sit chill"

"This review is specifically about the staff working valet parking morning of Sunday 5/17/2026. He had a very bad attitude and I seriously recommend some customer service training for him. I misplaced the valet ticket given to me the night before, in spite of the fact that my jeep was parked right in front of the hotel he refused to give me my keys. My last name and my room number was written on the tag on the keys but he just refused to open the key cabinet to look for my keys. He kept asking me over and over what my tag number was and I kept telling him that I did not know what it was so he simply said he couldn't help me. What was I supposed to do? Leave my car there and walk home? Very poor management. Will never stay there again."

"We got to the property and their system was down. We were escorted to our room by a hostess to unlock the door. They couldn't give us room keys but said they would bring them when they were ready. Two hours later we had to call for the keys. They asked us to come get them. I told them no, someone needs to bring them like we were told they'd do. There were pubic hairs in the tub. We had two queen beds and they were extremely uncomfortable. They were very lumpy and hard. The floor would have been more comfortable. Out patio was very dirty. It needed a good pressure washing. The concrete was black. The pool was worse, the entire pool area was filthy. It made the bottom of my feet black. That definitely needs a good pressure washing. We go there every year and have never had any issues at all. It's very unfortunate that we had all these issues. Mostly we got zero sleep because of the uncomfortable beds. We will probably not be going back."

"Everything is perfect"

"Close to Daikin staduim"

"Check early if your room is available. 10mins to check-in and my room was still not ready. The male concierge who assisted me was nice. However told me he would come get me when my room was ready and FORGOT. I checked in 30min after check-in."

"Only hot water came out when taking a shower and using the sink. "

"Great and easy check in and check out! The bell hop are great and very convenient"

"Clean room, easy early check-in. "