Hotels with Balcony in Southern California

"We had more issues on this stay than I ever have at any hotels I have ever traveled to. The staff was very helpful and tried to make some things better, but it was rough. I’m not one to usually complain to staff about something, but I really had to in this situation. On our first night the room was 60 degrees, despite being set at 72 degrees. We froze all night and not almost no sleep. We spent the next day at Disneyland for 14 hours. The hotel staff sent someone in to work on the room temp. When we arrived back at the hotel that night, the room was 78 degrees, despite being set to 72 degrees. There was also no running water that night due to a known water “emergency” they didn’t tell us about. They provided us with complimentary water bottles, but we couldn’t shower. We went to put water in the refrigerator and found rotting food in there which had never been cleaned from the previous guest. The smell was terrible, and the room heat made it worse. The next day we were back at Disneyland and the hotel sent someone in to address the sweltering heat in our room. When we arrived back at the hotel, the entire building was hot (big conference in town), but our room was still 76 degrees, despite the engineer leaving it at 70 degrees. The staff was very kind and helpful, but it was just the worst events back-to-back. "

"The room did not meet expectations, especially considering the resort fee we were required to pay. Noise from neighboring rooms was quite noticeable, particularly in the early morning when we were trying to sleep in. I would have expected better soundproofing, as found in many other hotels, but that was not the case here. The room was also not very functional—there was only one chair, and the table was too small, making it uncomfortable to sit and eat. Additionally, the amenities felt lacking given the added cost of the resort fee. Overall, it was a disappointing experience for my family."

"No breakfast "

"Breakfast was amazing and Mario was the best! We loved our mornings at the Clementine!"

"vary nice "

"Chewing gum on the toilet cover"

"The hot tub had feces in it while we were in the hot tub. We did not notice until we got out and turned off the bubbles. It was full of feces at the bottom, cloudy and disgusting. When we tried to report it to the staff they were very rude and hung up while I was trying to explain to them what happened. No apologies were given. Just a “yes this has already been reported” and a hang up. If it was already reported why were my children allowed to jump in? "

"The staff was amazing and the room was clean and very spacious. The air conditioner couldn't be adjusted easily, so I woke up cold, but no biggee. The parking fee is pretty high (why are we taxed on that??), but all in all, it was great for attending a game at Staples."

"This was booked for a work conference and everyone loved the rooms and the location. "