"The first room we were given had a strange smell like a plumbing problem had occurred. The second room did not cool down below 78 degrees ever and was significantly warmer than the hallway. It was spacious, clean, and comfortable however. There are no microwaves in the rooms and we had to request one. I received one for free because of a reward status perk but was told that there is usually a charge. Valet and bell service is great but you are separated from your luggage for a time so do not put anything you need immediately on the cart. The last night of our multi-night stay, we were informed that there was going to be plumbing maintenance being done throughout the hotel and that the water would be off from midnight to 6am. I asked the front staff what we should do if the toilet was needed in the night and they had no contingency plan to offer other than "don't use it." We were not offered any compensation for this inconvenience. The location is great. It is walking distance to the convention center and Disneyland. Delivery services are not allowed upstairs so of you order anything, you still have to go downstairs to the lobby to pick it up and carry it to the room yourself. The little grocery in the hotel has some nice food and coffee options but is expensive. We have allergies to fragrances and mold but did not have any allergic reactions here. I was very grateful for the valets and bell service in that they were careful with our things and kind."