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"Perpetually understaffed. Seems to be an ongoing issue based on other reviews. One staff member running the restaurant and reception so you have to hunt them down to check in and then hope you can get a table. And then it's an extremely long wait to get any service. During my stay I witnessed other customers clearing tables to help the rushed and visibly stressed member of staff"

"Such a fantastic stay and sad to be leaving! A beautiful hotel, set in lovely surroundings. The staff were fantastic very helpful from reception to bar to restaurant. Room was beautiful clean and hotel throughout. Looking forward to staying again "

"staff were polite, friendly, and very professional"

"Fabulous "

"This was advertised as 3.75 miles from where I needed to be and after payment showed where it actually is! 3.75 miles across the water and a 4.5 hour road trip! Hotels.com declined to refund me. No doubt the hotel is lovely but the location description from hotels.com is atrocious."

"Unfortunately there was a problem with their kitchen and consequently no hot food was available. The “English Breakfast” was also cold and in fact a Continental Breakfast would have been a better description. That said, the room rate was extremely reasonable and the staff were excellent - providing both recommendations for dinner on the evening of arrival and then at breakfast, providing an itinerary of recommended stops for our journey up to Fort William."

"Great location. My room was spotless. The food was good and the Staff were friendly & helpful. I'd be very happy to stay here again."

"Lovely breakfast and dinner"

"From the moment we arrived, we felt very welcome and comfortable. Evening dinner was delicious. We both slept very well and enjoyed a big hearty breakfast."