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"Very welcoming staff throughout the hotel. Shuttle driver is super engaging and helpful. Highly recommend this hotel. "

"Breakfast is excellent, and the rooms are well-appointed. The property is relatively new, offering a comfortable and modern experience. The staff provide a warm welcome and outstanding customer service—friendly, professional, and attentive throughout our stay. It would be great to have a fridge, microwave, and kettle in the room for added convenience. The laundry facilities are wonderful, and the gym is well-balanced and thoughtfully equipped.""

"close to the train station, breakfast included, very clean and quiet."

"Brilliant hotel with friendly and helpful staffs, lovely room, great location and brilliant views"

"A true rarity—Hotel Jägerhof is hands down the best hotel we have ever stayed in. From the second we stepped inside, we knew we had booked the right place. The hotel offers so many thoughtful touches: a delicious buffet breakfast, complimentary transport to and from the train station, and warm, friendly staff who made us feel welcome from the start. Our room was on the first floor and had lovely mountain views (not the Matterhorn, but still stunning). The balcony was shared, but it never felt intrusive thanks to a partial privacy shield, and it was the perfect spot to enjoy the scenery. What made the location extra special was its setting just off the busier streets of Zermatt. This turned out to be a huge advantage—everything was still walkable, but it was a little quieter. During our stay there was a meteor shower, and because it was slightly darker than the town center, we had the incredible experience of watching meteors streak across the mountains from right outside our hotel. Truly unforgettable. The bathroom was spacious, with the added luxury of a towel heater. The hotel itself is beautifully maintained—not outdated at all—and carries a charming ski lodge character. There’s also an outdoor patio seating area if you want more space than your balcony offers. Overall, Hotel Jägerhof combines comfort, charm, and location in a way that feels exceptional. We can’t recommend it enough and would return in a heartbeat."

"Really enjoyed our stay. The staff were very kind and hospitable. Rooms and common area, including outside garden, were lovely. Breakfast excellent too! Highly recommend!"

"Excellent hotel and amazing staff , the free shuttle to train station is highly appreciated."

"Beautiful room with an amazing view, very charming, in a great location, relaxing little pool area. Absolutely loved it!"

"Great budget hotel just off the center of Zermatt. We had a nice (albeit tight) balcony with a glimpse of The Matterhorn. The room was clean but unfortunately no air conditioning and it was quite warm in the room. There’s a refrigerator which was very convenient. Stepping into the shower isn’t designed for short people which was a bit awkward. We had to check in at another hotel, but it was only steps away. Would stay here again for convenience and cleanliness."