"The hotel is clean and the rooms are specious. My room was extremely hot and you don’t have a way of changing the temperature of the heat since it’s set that way for the entire hotel. I was able to open a window which helped with that. I didn’t like that there’s a fee to park your car."
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel
10/10 Excellent
"This property is amazing. It was, by far, the highlight of our trip traversing Switzerland. Alexandria at check in was amazing. She helped us to navigate and shift our itinerary due to closures. She was beyond kind. Our room, wow, AMAZING! We had a lovely little balcony with direct views of the Matterhorn. We were so very pleased. I highly recommend Schloss Zermatt. Best breakfast and afternoon snacks."
"We stayed in room #23 which was much larger than expected and included a balcony overlooking a grassy back yard sitting area with a mountain view. Breakfast was good with scrambled eggs, bacon, sausage, yogurt with fruit and several cold cereals. On sight washer and dryer was very useful. Reception area had a large sitting room that was very homey. The place was very well cared for."