Find Southwestern Indiana Golf Hotels from S$107

"Booked a smoking well in advance and didnt get one. Wasn't told when i checked they were out of smoking rooms. Went to our room to found it wasn't smoking. Was told that they were out and to check the next day to see if they had one open. Called and they had one so had to move all our stuff to a different room"

"The check-in process was chaotic. There were clearly some issues the staff were dealing with and that frustration was passed onto the guest checking in. The computer crashed mid check-in which caused more issues. We came back “after hours” and tried to use the doorbell to get in the front door and it did not work. We needed up having to pound in the front glass to get someone to let us in. The gentleman that came to let us in was in his cell phone and seemed annoyed that we didn’t use the doorbell. We told him he did t work and then he tried it a few times before we were able to get in. Also, the elevators seemed like they hadn’t been cleaned in quite some time. The room was nice but the experience getting there was rough."

"The common areas were run down, soap containers in the shower were empty, craftsmanship in rooms was very poor, but the service at the front desk was very good."

"The hotel was vey clean and room was great. My problem is how the assistant general manager, Kimberly Wiseman treated us a check in. We showed up at 2pm knowing we might not be able to check in until 3pm if the rooms weren't ready. The kind lady at the desk said the rooms are ready but that she was sorry but management won't let her check us in because we booked through Hotels.com. I asked to speak to management. Kimberly came to the desk with an attitude. I explained to Kimberly that I'm an HHonors members and the rooms are ready. She said it doesn't matter that since I used a 3rd party to book they wouldn't afford us any HHonors benefits. She said they don't want people using Hotels.com or any other 3rd party booking service. She moved the check in time up to 2:30p from 3p and then sat at the front desk computer doing absolutely nothing while we all sat in the lobby watching Kimberly do nothing until 2:30p when she checked up in. There are many other nice hotels in the area which we will be using the next time were in the area thanks to Kimberly."