"The staff was very helpful. The facility was well kept. The beds were very comfortable.
On the negative side, however, the restaurant was not open for some reason on our first night, and the bar was not open for all of the advertised hours. Also the pool was closed for maintenance for our first night"
"My room was clean, quiet and comfortable. Check in staff was professional. This hotel claims that it is smoke free (cigarettes, vaping, pot) Someone on my floor ignored/didn't care about the regulations because they were toking away. This was brought to the attention of the staff more than once and by multiple guests.
But it you like your room and stagnant, you're in the right place. On the second night of my stay, my heating and cooling unit went out about 12:30.. I waited an hour to see if it would come back on. It did not. I called down to the desk to have someone check it out. The gentleman from the front desk came up and looked at it, and confirmed it was out. I asked to be compensated for the evening; he wanted to move me to a new room at 1:30 am. At that point, I just wanted to sleep, so he said he'd leave a note for the manager.
Checking out the next morning, I repeated all of this to the checkout person. She offered an apology and said there was no maintenance person on staff at that hour, which is understandable. There was no offer to make it right.
I sent an email to the manager, explaining the situation. She was sorry about everything, but again, no offer to make it right. I responded, letting her know that in my mind, the staff did not resolve the issue. I haven't heard back from her. All of this to say that customer service is lacking from the top down."
"Staff was very pleasant . The room was nice and clean. Breakfast was decent. Parking could be better especially the drive between buildings but it was a pleasant overnight stay. I will stay there again."
Super 8 by Wyndham Liverpool/Syracuse North Airport
2/10 Terrible
"The front desk lady was very rude, she would not let us park our trucks and trailers(small not commercial) even though the parking lot was half empty"
"It is not a fancy place by any means, but compared to other hotels in this price range in the Syracuse area it is really quite nice! I stayed here a week and for the price it was excellent. It is clean. It is convenient. The grounds are nice and they actually provide a decent breakfast. I have been living out of a suitcase in the Syracuse area a lot recently for work and tried quite a few of the less expensive options - and this one is the nicest so far."
Yes, there are holiday rentals close to the most popular sights in Split Rock, or you can select a more secluded option if you're looking for a relaxing stay.
What can I see and do in Split Rock?
Explore the area and family-friendly sights such as Rosamond Gifford Zoo, or get out into nature at a spot like Onondaga Lake Visitors Center. New York State Fairgrounds and Museum of Science and Technology are a couple of places you'll find in the wider area.
What are holiday rentals like in Split Rock?
Holiday rentals are privately owned properties you can book for a few days, or a quick weekend, in Split Rock. Holiday rentals provide amenities like kitchens and laundry facilities so you'll feel right at home. If you're concerned about cleanliness, a holiday rental can provide a sense of seclusion away from public hotel lifts and busy front desks while still allowing you the experience of travel. You'll also have more space in a holiday rental than in a standard hotel, which is another reason why a holiday rental is an attractive choice for families.
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