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Reviews of Sleep Inn & Suites Springdale West

2.5 out of 5
Sleep Inn & Suites Springdale West
1056 Rieff St, Springdale, AR

Reviews

8.8

Excellent

Rating 10 - Excellent. 253 out of 483 reviews" "
Rating 8 - Good. 167 out of 483 reviews" "
Rating 6 - Okay. 37 out of 483 reviews" "
Rating 4 - Poor. 14 out of 483 reviews" "
Rating 2 - Terrible. 12 out of 483 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great hot breakfast, clean and quiet room, friendly staff, and good bed. It was a great stay.
Stayed 3 nights in May 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and comfortable. Staff was great.
Stayed 3 nights in May 2024

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 1 night in Apr 2024

10/10 Excellent

Jesse

Stayed 2 nights in Apr 2024

8/10 Good

Corinna

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything except the breakfast. But overall good and the beds were so so comfortable
Stayed 2 nights in Apr 2024

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and place was clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Olivia

Travelled with family
Pleasant place
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I called in advance for a late check-in, to which the gentleman is very accommodating. He said it would be there late anyway. We both laughed. When I arrived, she was not at the front desk, but was a right around the corner. Looks like she was running double duty of running in the front counter as well as doing laundry for the hotel. I love to see someone. We were checked in and on our way to the bedroom. We walked into a nice looking room. Everything was as it should be. It had more than what we needed for the stay. It included uh kitchen with a refrigerator and a microwave in addition to cooking utensils, plates and cups, etc. Came down next morning for breakfast and everything was great. Probably the largest variety of items that I have seen at any hotel. They had ham, egg and cheese croissants. They had many waffles for the waffle maker. They had oatmeal, cereal, bacon, eggs, bagels that were plain and cinnamon raisin. And cinnamon raisin. Also had muffins. Coffee, tea. They also had merchandise for purchase like chips and candy, as well as maybe some toiletries as well. It was a nice spread. Spread. We are only there for a night but definitely enjoyed ourselves. The only thing was the room was super hot and it took us a minute to cool it down. It was pretty cold outside but you know when the room is 72° when you walk in, we almost melted. We would definitely stay there again.
Stayed 1 night in Jan 2024

8/10 Good

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Siddique

Stayed 2 nights in Dec 2023

10/10 Excellent

SHERINA, austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. The room was very clean and the staff was kind and helpful.
Stayed 1 night in Jan 2024

2/10 Terrible

Zachary

Travelled with family
Wasn’t able to have visitors. Which makes no sense when it’s the holidays and people wanna visit their family so I couldn’t even visit my family at the hotel I paid over $100 a night. They asked me how many people was staying and I told them 3 and they didn’t say they was going to take $15 from my deposit . Then I called and asked them and they said because the third person and that’s not cool to not inform the guess for the extra charges. Very disappointing stay and I will never be staying at that hotel ever again.
Stayed 1 night in Dec 2023
Response from Paul on 25 Dec,2023
Hello, you paid for 2 adults, but trying to invite/accommodate extra family members to use hotel amenities which cost extra.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

christopher

Disliked: Cleanliness, staff & service, property conditions & facilities
no good
Stayed 1 night in Dec 2023
Response from Paul on 25 Dec,2023
Hello, we don't host homeless people. Thank You.

10/10 Excellent

Miranda

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was very friendly. Me and my husband stayed there for work and even though we had issues with booking they were patient with us and was able to get things figured out.
Stayed 1 night in Dec 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert, North Richland Hills

Travelled with family, Travelled with partner
Liked: Amenities
Property was generally clean very efficient good breakfast pool was clean but a little cool
Stayed 1 night in Nov 2023

10/10 Excellent

rickey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, room was clean no complaints.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room. Comfortable bed.
Stayed 2 nights in Nov 2023

10/10 Excellent

Wray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Great clean room! Nice that the pool and sauna room was open. All other of our stays recently have the pool closed even though they are listed as open on web. Good breakfast and friendly staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an easy process and very clean! The gentleman who checked us in was very informative of the area and was very nice. I would recommend the Sleep Inn and Suites in Springdale, Ar!
Stayed 1 night in Oct 2023

8/10 Good

Marissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort at the end of a long day.
Relaxing stay at the hotel after a long trip on the road. Check in clerk was pleasant. Room was exceptionally clean and comfortable. Good menu items on free breakfast.
Stayed 1 night in Sep 2023

10/10 Excellent

JAMES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was great at always.
Stayed 1 night in Sep 2023

8/10 Good

Randy

Travelled with partner
Liked: Amenities
About everthing but the smell when u walk in everything else was very nice
Stayed 1 night in Sep 2023

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Marty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this particular hotel several times because it is convenient to the NWA Naturals ballpark but more importantly because of the hospitality, the cleanliness and it is quiet, safe and convenient to restaurants and shopping as well. It never has disappointed us.
Stayed 1 night in Sep 2023

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Front desk was very pleasant and helpful. Only complaint was bathroom door squeaks. Would stay again.
Stayed 1 night in Aug 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here many times. It is nice, clean, and inexpensive. About 10 minute drive from the UArk campus so a much cheaper alternative than the ones right by campus.
Stayed 2 nights in Aug 2023

10/10 Excellent

robert, Chandler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Stayed 1 night in Aug 2023

10/10 Excellent

TOM, LAWRENCEBURG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Faye

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great dtay!
Stayed 2 nights in Jul 2023

10/10 Excellent

Sondra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Rebecca

Stayed 1 night in Jun 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 6 nights in May 2023

8/10 Good

Miel

Liked: Cleanliness, property conditions & facilities, room comfort
Comfort and cleanliness - Yes. Friendliness - NO.
The hotel was clean and comfortable. My only problem was we booked and paid for a king room and they put us in a room with two full sized beds. Management was also knocking on our door at 11:04 telling us to leave (check-out time is 11:00) and I was on a Zoom meeting that ran just a bit over.
Stayed 1 night in May 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel…nice rooms and very comfy beds!
Stayed 1 night in May 2023

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Better than expected
Fitness area want much but cardio. Breakfast area was small and not enough places to sit. Food was pretty good though. Rooms where nice big and clean. Beds where soft and comfy. Shower was a little small and outdated.
Stayed 1 night in May 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Merna

Stayed 1 night in May 2023

8/10 Good

Kaylee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The heater for the pool didn’t work. Other than that the room and staff was great.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jody

10/10 Excellent

Marty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this was our second time to stay here and it is still a wonderful place to stay when visiting northwest arkansas. the property and rooms are immaculate and its in a quiet and safe area of the city. We will definitely return.
Stayed 1 night in Apr 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!!
Very clean and comfortable! Would stay here again. Great price point!
Stayed 1 night in Apr 2023