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I like the property for the most part, but they could use more hooks in the bathroom for hanging towels. They could use microwaves in the room and it would be nice if the safe would’ve worked, but it was broken.
Hotel is dated. Clean enough but 1980s era alarm clock on the bedside table went off early morning, Carpets old.
Great shower tho. No tub. No shuttle to the metro on the weekends so a long concrete jungle walk.
Springfield Mall is closed on Sunday so have to walk all the way around to get to metro. Staff v. pleasant. Breakfast NOT included. Omelette bar nice. Pleanty of dining options across the street if you want to play frogger and cross six lanes.
Nancy
Stayed 2 nights in Mar 2024
6/10 Okay
Willy
Travelled with family, Travelled with family and small children, Travelled with group
5 Apr,2024
Liked: Staff & service
One of the bed side literally next to the wall! Never experienced like this in other hotel.
Stayed at the property on 02/16/2024-02/19/2024 enjoyed my stay. It was clean and staff was pleasant. This makes my second time staying here and I would stay again.
Karen
Stayed 2 nights in Feb 2024
4/10 Poor
sarah
18 Feb,2024
Disliked: Property conditions & facilities
sarah
Stayed 1 night in Feb 2024
6/10 Okay
Kaz
Travelled with partner
17 Feb,2024
Liked: Cleanliness, amenities
Disliked: Staff & service
I have stayed here over a dozen times I never had any issues with the check in staff ever until yesterday around 2:30. The young man who was working had an attitude and a tone I literally just shut down and didn’t say anything because you never know how someone day is going. But I too was tired from working 12hr shift and wanted to lay down I could not even tho I called and I was told a room was available but guess I missed it. Anyways his tone threw me off and but I was happy he was gone when I came back.
Everyone should have a "GiGi". From the time we checked in to the time we checked out she made sure we were pleased with our stay and was willing to make any accommodations. We will definitely stay again. Location was a huge plus as well!