St. Charles Holiday Rentals

"Dirty "

"We requested a handicap room and due to my husband has one leg, they didn't have the right bars on the wall by the toilet, it was a bathtub with an oversized chair that hung over the side of the tub so there was no way to get the shower curtain in the tub to shower without water going all over the floor. He ended up falling before we even took shower because the floor was slippery. The king size bed was hard as a rock, it was like sleeping on a counter. I asked for more pillows and the unfriendly woman at the front for evening shift was not helpful, she said that they do not have extra pillows. The charging plugs on the lamps did not work, we didn't notice that until morning when my husbands insulin pump was almost dead. The vending machine was way overpriced, they charged us for incidentals and we did get that back but there was not any snacks or drinks available. I looked high and low for a trash can in our room and all they had was a tiny blue bin just to recycle cans. I will say that the gentleman that was there when we checked in and out was very nice and helpful. He was there with another friendly woman who we spoke to about everything when we left and they were very sweet. "

"Breakfast was fresh and delicious."

"Clean rooms, safe location ,nice accommodating staff. Not a lot of extras but if you need a place to stay the night for a great price I would highly recommend this place "

"We didnt get to stay. The guys running it tried to scam me out of my money so i had to leave and find another hotel! "

"Very clean place"

"The room was clean and comfortable "

"The room was spacious and clean. The bed was comfortable, and the breakfast was varied and good. I also want to call out the staff for their kindness. This trip came up quickly because of a family funeral. We booked in a hurry. We had to reschedule some other commitments. Being a distracted, I accidentally booked the wrong date for our 1-night stay. When we checked in, they credited what we paid for the night we booked (and no-showed) to the night we actually wanted. They did not have to do that, but we are deeply appreciative. We would definitely stay here again but, of course, be more careful to book the correct dates for our stay. "