Find Luxury Hotels in St. Charles

"Place is dirty, they do not clean the rooms when you stay for a week. Two towels. Uncomfortable beds. "

"My friend and I stayed here for 4 days and 3 nights on a girls trip. The location was perfect, within a 10-20 minute drive of everywhere we wanted to go. We were able to check in a little early which was extremely convenient for us! We were also pleasantly surprised by the hotel doing a complimentary “happy hour” each evening of our stay with up to 3 drinks and a handful of snack options. Overall, we really enjoyed our stay!"

"Front desk is extremely slow."

"The room and staff was fabulous but was not told they had major interior renovations being done. It was loud full of workers and construction trucks parked everywhere. I paid for the "Best" stay for my daughter, granddaughters and a great grand baby. My health is not well at nearly 70 and wanted it to be special. Which it was not. Pool and hot tub closed. The staff was incredible and evening meal fantastic. I hv no problem with the Drury staff but we would hv stayed at Union Station if we knew ahead. Next time I will research instead of blowing $400 for one night. "

"Arrived at noon. The coffee shop was closed. The lobby was packed. Had to wait three hours for room and there were no comfortable chairs or sofas to use while waiting. Only had a cafeteria area with hard cheap chairs. Def not what I’m used to."

"They had free food and drinks every afternoon we were there."

"Had to switch rooms due to the rooms being nasty. Rooms seemed old and outdated. Mattress, pillow, and bed spread was uncomfortable. Some elevators were out of services. "

"Clean room "

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