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Reviews of Blue Star Apartments and Hotel

5 out of 5
Blue Star Apartments and Hotel
Lance Aux Epines, St. George's

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 18 reviews" "
Rating 8 - Good. 5 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

9.6/10

Cleanliness

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Elyse

Liked: Cleanliness, property conditions & facilities
The property was great! Had everything I needed and very clean. The staff are excellent! Debbie and Anthony were so helpful and pleasant. Thank you for everything.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Stayed 5 nights in Feb 2024

8/10 Good

Rainier, Curepe

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This property was nice and clean. I loved the room, it was crisp and clean. My only issue with this apartment is the location. Once you have access to a vehicle you would be fine.
Stayed 6 nights in Feb 2024

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the proximity to the airport. The manager on site was charming and extremely accommodating. The apartment was spotless. Though space on the kitchen counter was tight and some outlets difficult to reach. I would rate it 4.5
Stayed 3 nights in Jan 2024

10/10 Excellent

HORTENSIA, mission

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was the second time we stayed there and the receptionist remembered me. First time during the pandamic in August of 2021 and she remembered my name! That really made me feel so welcomed.
Stayed 5 nights in Dec 2023

10/10 Excellent

Roderick

Liked: Cleanliness, amenities, property conditions & facilities
The accommodations were clean and comfortable. The staff was excellent. It would have been nice to have meal/food options on the property.
Stayed 7 nights in Aug 2023

10/10 Excellent

merle

Liked: Cleanliness, amenities, property conditions & facilities
Great location Excellent property Comfortable inside. Quiet building
Stayed 3 nights in May 2023

2/10 Terrible

Verified traveller

Stayed 7 nights in Feb 2023

10/10 Excellent

Hugh

Stayed 4 nights in Feb 2023
Response from Management on 7 Mar,2023
Thank you. Please come again.

8/10 Good

Verified traveller

Liked: Cleanliness
Good Except...
Everything was good except the bed. Very uncomfortable, something akin to what Fred Flintstone would have slept on.
Stayed 7 nights in Mar 2022

10/10 Excellent

sandy

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Office Manager was very welcoming and polite. safe and quiet environment. The supermarket across the street add an extra touch.
Stayed 3 nights in Jan 2022
Response from Management on 7 Mar,2023
Thank you. Please come again.

8/10 Good

Jocelyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything was nice
Stayed 14 nights in Sep 2021
Response from Jerry on 7 Oct,2021
Thanks for choosing us! Hope to host you again!

4/10 Poor

matthew

Travelled with partner
Disliked: Property conditions & facilities
They’re customer service needs help, if you’re a quarantine establishment they need to do better with communication! Shouldn’t be ignoring people that they have to yell out of theirs doors myself one time included! And someone had nerve to tell me there are guest I was wondering what was I at that point!
Stayed 9 nights in Aug 2021
Response from Debbie on 31 Aug,2021
Hi Matthew, I'm very sorry that you did not have a pleasurable stay because you were told not to yell but rather respond through the contact # provided. We will work on our communication & I do hope that in the future, if you make or have a small family business like us, that a guest wouldn't try to jeopardize that by leaving an unfair review. Again we apologize for any miscommunication & we thought you had an overall comfortable 7 night quarantine stay over a moment of asking you not to yell.

10/10 Excellent

ritu

Travelled with family
Liked: Cleanliness, room comfort
Best apartment stay in Grenada!
I highly recommend this apartment. Team members are very helpful and they make sure your needs are met. We had trouble with air conditioning in one of the rooms during our first day but Jerry- the manager helped us by giving us the next apartment and ensuring all rooms have AC working. The rooms are super clean and two bedroom apartment is so spacious. Washer and dryer was a bonus convenient.
Stayed 7 nights in Aug 2021
Response from Jerry on 23 Aug,2021
Hi Ritu, We appreciate your kind words & glad we can host & be of service to you. Hope to see you on your next visit!

10/10 Excellent

Briana

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2021
Response from Jerry on 15 Aug,2021
Thank you Briana! You’re welcome to stay with us anytime!

10/10 Excellent

Verified traveller

Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Overall excellent! Staff was very friendly and helpful! Very happy with my stay
Stayed 2 nights in Aug 2021
Response from Jerry on 15 Aug,2021
Thank you! We hope to be your host again in the near future!

10/10 Excellent

Valeria

Stayed 2 nights in Aug 2021
Response from Jerry on 7 Oct,2021
Thank you for staying with us! Please do stay again!

8/10 Good

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
Die Unterkunft war Sauber und alles was man benötigt vorhanden. Das Personal war freundlich und zuvorkommend. Fragen wurden immer schnell beantwortet. Ich habe mich dort sehr wohl gefühlt. Die Umgebung ist halt nicht sehr hübsch. Wenn man länger bleiben möchte, sollte man ein Auto mieten. Es gibt aber Fussläufig Supermärkte und gegenüber einen CoffeeShop.
Stayed 14 nights in Mar 2024