St. James Holidays

Very pet friendly! Love this hotel!

Very clean hotel room and friendly, helpful staff. Having breakfast readily available every morning was wonderful. We are so glad we stayed with the Riu Times Square for our first time in New York City!

1. Beds squeak so bad - if you breathe the bed squeaks. 2. 5am - the trash truck or whomever start honking their horns ~ ALL MORNING LONG. There is no reprieve from this. 3. No WiFi 4. No laundry/washer available 5. We were never really sure when our room was going to be serviced. 75% it was, but yea… 6. Thin bathtowels 7 The TV has this weird subtitle thing that describes everything happening on the show your watching; there is no shutting this off. Not even worth watching. 8. The shower water is SO HOT it will burn ur skin. Please leave it on minimum for a barely acceptable shower. 9. Mattresses are very… broken in. 10. The convenience of the location was great but for the price, I probably could have went somewhere better. Lesson learned.

Love staying here!! Great hotel in the middle of time square! Great to walk inside a little oasis in time square

Friendly staff, soft lighting is nice, A/C worked after calling for someone to fix it. Bed & pillows are fairly comfortable, very small rooms, the water pressure was just okay, our neighboring guests were quiet, but the doors slam throughout the night. Also, there was a gap between our room door when closed so a beam of light shined through which made it difficult to fall asleep. It was more affordable compared to other hotels in the area, so if that’s why you’re booking it- it’s a great choice.