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Reviews of Southern Palms Beach Club

3.5 out of 5
Southern Palms Beach Club
St. Lawrence Gap, St. Lawrence Gap, Christ Church

Reviews

8.2

Very good

Rating 10 - Excellent. 28 out of 76 reviews" "
Rating 8 - Good. 33 out of 76 reviews" "
Rating 6 - Okay. 10 out of 76 reviews" "
Rating 4 - Poor. 2 out of 76 reviews" "
Rating 2 - Terrible. 3 out of 76 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent ocean view
Stayed 2 nights in Apr 2024
Response from SP Team on 8 Apr,2024
Hello,It was a pleasure welcoming you to Southern Palms Hotel.Thank you for your feedback.

10/10 Excellent

Catherine

Stayed 3 nights in Feb 2024
Response from SP Team on 25 Mar,2024
Hello,Thank you for your feedback.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wr’ve stayed at various hotels and resorts over the last 15 years visiting Barbados, so we are very happy to rate this place as highly as we have. A really beautiful setting, food was delicious, room was spacious and clean. Well equipped kitchenette; fabulous view over a pretty courtyard. All in all, a really lovely spot for our little family.
Stayed 7 nights in Feb 2024
Response from SP Team on 14 Mar,2024
Hello,It was a pleasure welcoming you to Southern Palms Hotel.Thank you for your feedback.

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunrises and sunset . The hotel has a lovely beach and the palm trees provide a beautiful view and plenty of shade. All the staff are lovely and do their best to please. The bed was very confortable and the everyting was very clean. Downside - extremely slow wifi and poor connectivity and the property owner to the west likes to use the leaf blower very early in the morning .
Stayed 8 nights in Feb 2024
Response from SP Team on 27 Feb,2024
Hello,Thank you for staying with us.We appreciate your feedback.

10/10 Excellent

Ginger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beachfront hotel! Would stay here again!
Stayed 7 nights in Feb 2024
Response from SP Team on 27 Feb,2024
Hello,Thank you for staying with us.We appreciate your feedback.

8/10 Good

Alyson

Stayed 6 nights in Dec 2023
Response from SP Team on 7 Feb,2024
Thank you

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
Fantastic hotel in a fantastic location right on Dover Beach, everything about it is well done .
Stayed 9 nights in Dec 2023
Response from SP Team on 7 Feb,2024
Thank you for your feedback.

2/10 Terrible

Lucy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because I booked my flight from St. Vincent to Barbados through Expedia and it was canceled. Expedia did a horrible job getting me rebooked on the next flight. In fact, there was space available but Expedia systems and staff could not/ would not get me rebooked on the same day. I prepaid for accommodations at Southern Palms and am now requesting a refund for 2 nights that I was unable to stay there because my Inter Caribbean flight was canceled and Expedia was unable to confirm in a timely manner the next flight. I was forced to find a hotel on St. Vincent and could not rebook (myself) until Momday. What a ruin of a vacation. :(
Stayed 3 nights in Nov 2023
Response from SP Team on 23 Nov,2023
Hello,Thank you for your feedback.

8/10 Good

Sharon Gibbons

Well keeper.
Stayed 6 nights in Oct 2023
Response from SP Team on 23 Nov,2023
Hello,Thank you for your feedback.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As always, the facilities are amazing & the staff are incredible.
Stayed 11 nights in Jul 2023
Response from Stephen - Reservations Department on 20 Jul,2023
Hello,It was a pleasure welcoming you to Southern Palms Hotel.Thank you for your feedback.

2/10 Terrible

verinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Stephen on 19 Apr,2023
Hello,Thank you for staying at Southern palms Hotel, we appreciate your feedback.Kind regards,

2/10 Terrible

Nicholas

Stayed 7 nights in Mar 2023
Response from Stephen - Reservations Department on 11 Apr,2023
Hello,Thank you for your feedback.

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fabulous
Response from Stephen - Reservations Department on 9 Jan,2023
Hello,It was a pleasure welcoming you to Southern Palms Hotel.Thank you for your feedback, it will be shared with our team.

6/10 Okay

Howard Richard, Buffalo Grove

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We loved the beach and location of the property. We disliked that there were no umbrellas available for the beach, and the rooms looked and felt tired.
Response from Stephen - Reservations Department on 9 Jan,2023
Hello,It was a pleasure welcoming you to Southern Palms Hotel.Thank you for your feedback, it will be shared with our team.

8/10 Good

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from SP Team on 2 Dec,2022
Hello,It was a pleasure welcoming you to Southern Palms Hotel.Thank you for your feedback.

8/10 Good

Jossie

Liked: Cleanliness, staff & service, room comfort
Friendly staff, disappointed snorkeling
Beautiful beach and room view. Good size room and bar sink was helpful. Friendly staff and appreciated the daily afternoon tea. A bit disappointed about lack of hair conditioner in toiletries. Main purpose of trip was snorkeling. Snorkeling is quite deep in the sea. Not easily accessible unless you are a strong swimmer. Had to go to Carlile bay to do this
Stayed 5 nights in May 2022
Response from Stephen Griffith, Reservations Department on 24 May,2022
Hello, Thank you for staying with us. We appreciate your feedback. Kind regards,

10/10 Excellent

Dorothy

Stayed 14 nights in Mar 2022
Response from Stephen Griffith - Reservations Department on 20 Apr,2022
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback.

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jan 2022

6/10 Okay

Dana

Travelled with family
Disliked: Staff & service
This property is low and wide and the beach area is a direct reflection of that which is spectacular. My issue is this resort charges big boy prices but the service falls short, especially in the bar area. I really shouldn't have to go to the bar for every drink when there is supposed table service and ask for the table to be wiped down. And please stock the room kitchens properly. Having to ask for a coffee maker and then a spatula, and then a microwave or toast-r-oven (no dishwashers or ovens in these units), not providing scissors etc grows tiring. Location and turtle watching are excellent.
Stayed 7 nights in Dec 2021
Response from Stephen Griffith - Reservations Department on 11 Jan,2022
Hello, Thank you for staying with us. I am sorry that we fell short of your expectations. We hope to have the opportunity to welcome you again in the near future Your feedback is greatly appreciated. It will be reviewed with the team.

10/10 Excellent

June

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view was exceptional! The property was neat & clean, and the staff was excellent! The bathroom shower needed "grab bars" for elderly or disabled customers.
Stayed 6 nights in Nov 2021
Response from Stephen Griffith - Reservations Department on 6 Dec,2021
Hello, Thank you for staying at Southern Palms Hotel. We appreciate your feedback, thank you.

4/10 Poor

Keith

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I was accompanied by about a dozen others for a family reunion. Our biggest problem was the lack of Wy FI on the premises. We could not connumicate with each other by text. We could not sign on the covid related procedures without all convining in one room. Cell phone would not work in most locations. Floors were left very wet after mopping. Quality of dinners and lack of fresh seafood was a dissapointing issue.
Stayed 7 nights in Nov 2021
Response from Victoria Bourne on 29 Nov,2021
Good day, We apologise that some services were lacking during your stay but thank you for expressing your feedback with us. Your points have been noted and will be shared with the entire team. Best wishes, Victoria Bourne Marketing Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, rooms average
Great location, on a really nice beach and close to a lot of restaurants, bars etc. Staff were a mix of really nice and slightly rude/unhelpful. The first room we were given looked like a dorm room with a shower the size of a very small closet. Although the balcony had a view of the beach, it definitely was not worth the price or anything like the photos online. Fortunately, we were able to change rooms and the room we ended up in was much better. We didn’t eat at the hotel restaurant/bar, not very lively, so can’t comment on the food. Overall, we had a good stay and would think about returning.
Stayed 3 nights in Mar 2020
Response from Stephen Griffith - Reservations Department on 10 Mar,2020
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback. Kind regards,

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is a little tired looking. But the beach more than makes up for it.
Stayed 4 nights in Feb 2020
Response from Stephen - Reservations Department on 3 Mar,2020
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback.

8/10 Good

Meesam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020
Response from Stephen Griffith - Reservations Department on 26 Feb,2020
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Stephen Griffith - Reservations Department on 26 Feb,2020
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the Gap
Our room was nice with a small kitchen that was very useful. There is a convenience store right across the street as well as a restaurant and ATM. The location was perfect! Beautiful beach and great location in St Lawrence Gap~ walkable to restaurants and nightlife. Short taxi ride to many other near by beaches and activities.
Stayed 4 nights in Feb 2020
Response from Stephen Griffith, Reservations Department on 17 Feb,2020
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing and the beach was wonderful walk...staff very friendly and courteous.
Stayed 1 night in Feb 2020
Response from Stephen Griffith, Reservations Department on 17 Feb,2020
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is beautiful, on a gorgeous sandy beach with clear calm water. The balconies are nice size and the room was nice enough, with a very comfortable mattress. Staff was friendly and they have a great happy hour at the oceanfront bar. This would have been a 4 or 5 star rating if it wasn't for our second night there. We were there for two nights (Thursday and Friday) and on Friday night were subjected to the most awful karaoke from the outside bar across the street, not part of the property. We called the front desk to complain and it was obvious that this is a common complaint by guests. They told us the bar stays open until 1:00 am and there is nothing that can be done about it. Since this was 11:00 and it was blasting across the street to our room, my husband went over there and spoke with the owner of the bar, who couldn't have been ruder and refused to lower the volume of the 'music'. It went on until 1:00 and let me tell you, there is nothing worse than loud drunk karaoke! I find it hard to recommend this hotel based on the second night. I'm sure its a problem on Saturday nights too. Be aware.
Stayed 2 nights in Jan 2020
Response from Stephen - Reservations Department on 4 Feb,2020
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback. I am sorry your experience with us was not satisfactory. We would welcome the opportunity to be able to accommodate you again in a quieter area of the hotel.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southern Palms resort reviee
The property has about 1000 yards of spectacular beach outside their large clean rooms. Also 2 pools. Palm trees provide some shade. Restaurant is very good and is beachside. Live music with a Steel Band or singers. The St Lawrence Gap area has many other restaurants within easy walking distance and everyone has Happy hour. Lots of fun and relaxation.
Stayed 7 nights in Jan 2020
Response from Stephen, Reservations Department on 23 Jan,2020
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Jan 2020
Response from SP Team on 23 Nov,2023
Hello,Thank you for your feedback

6/10 Okay

Patrick

Travelled with family
Disliked: Staff & service
its okay. great beach, sub par bar and dining
I love the character of the old colonial style buildings. where it falls short is the dining and drinking. The food is quiet expensive and service and quality is meh. I can deal with that since being on an island u dont typically get the highest. I wish it had a good bar though. There was not central spot where u just grabbed a drink and chatted with other travelers. The bar was a low bar and always empty. It feels dated. There were many things I liked though. The beach is great, courtyards and views nice, pool too. mostly just the food and drinking that falls short. There are other things in the area though so ur not limited to having to dine there.
Stayed 3 nights in Dec 2019
Response from Stephen Griffith, Reservations Department on 7 Jan,2020
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Ocean view and beach fabulous. Staff very friendly. Food good for casual lunch and dinners
Stayed 1 night in Dec 2019
Response from Stephen Griffith, Reservations Department on 31 Dec,2019
Hello, Thank you for your feedback.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed for one night until friends arrived the next day and then stayed at a condo. The staff was very helpful. My room was 141. I could see the ocean from my front door. The room was nice, ac worked well, mini fridge. Fish cakes at the restaurant were very good. I would stay here again for sure. The grounds are lovely and the beach....awesome.
Stayed 1 night in Nov 2019
Response from Stephen Griffith, Reservations Department on 2 Dec,2019
Hello, It was our pleasure to welcome you to Southern Palms Hotel. Thank you for your feedback. Kind regards,

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant efficient staff. Breakfast was good. Location just steps from St Lawrence Gap was very convenient
Stayed 4 nights in Nov 2019
Response from Stephen Griffith, Reservations Department. on 2 Dec,2019
Hello, It was our pleasure to welcome you to Southern Palms Hotel. Thank you for your feedback. Kind regards,

8/10 Good

Steven

Stayed 2 nights in Nov 2019

10/10 Excellent

Rajeev

Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Stephen Griffith, Reservations Department on 25 Oct,2019
Thank you

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I didnt like that they were no micowave in the room, the television wasn't showing clearly and i had to complain about the toilet not functioning well a couple time , but i can say that the staff was excellent and the front desk clerk was very attentive and very helpful
Stayed 8 nights in Aug 2019
Response from Stephen Griffith, Reservations Department on 6 Sept,2019
Hello, It was a pleasure to welcome you to Southern Palms Hotel. Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2019
Response from Stephen Griffith, Reservations Department on 23 Apr,2019
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback. We hope to be able to welcome you another time in the near future.

8/10 Good

Paula, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right on the beach, and also has 2 pools, one of which is very prettily lit at night. The wi-fi is good, and the grounds are well kept. The room was comfortable with a good view. The hotel is rather tired however, with the buildings, and walkways in need of a bit of TLC. There were a few irritations that the hotel could manage better. There is a safe in the room, but they charge an extra $3 (US) a day to use it. Also there is a tourist tax to pay on top of the room rate which is $19.95 (Barbados) per night. There is a kettle and a fridge, but no tea, coffee, milk etc in the room. The shower cubicle in the bathroom was very very small. Little annoyances that if sorted, would make for happier guests.
Stayed 4 nights in Apr 2019
Response from Stephen Griffith, Reservations Department on 15 Apr,2019
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback. It will be shared with our team. Kind regards,

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this this hotel! It was so beautiful and extremely clean. We would come back and plan to!
Stayed 3 nights in Mar 2019
Response from Stephen Griffith, Reservations Department on 25 Mar,2019
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback. Kind regards,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cant go wrong here!
We had an excellent stay!! beautiful rooms, beach and the location is perfect.
Stayed 4 nights in Jan 2019
Response from Stephen Griffith, Reservations Department on 19 Feb,2019
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach. Had a really positive experience from the reception staff. Very helpful on arrival and throughout the stay. Highly recommended.
Stayed 5 nights in Jan 2019
Response from Stephen Griffith on 29 Jan,2019
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location not in the total thick of the gap but a short (<5 mins) away from 5+ different restaurants. The hotel staff were friendly. The rooms are right off the beach - not available at all Gap hotels.
Stayed 6 nights in Nov 2018
Response from Stephen Griffith - Reservations Department on 27 Nov,2018
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback. Kind regards,

10/10 Excellent

Donna, Fairhope AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great staff, beautiful views from room, the food in the restaurant was also good. Mahi quesadilla was the best!
Stayed 1 night in Oct 2018
Response from Stephen Griffith, Reservations Department on 8 Oct,2018
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback. Kind regards,

10/10 Excellent

Florence, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience and hospitality, beautiful Country
Stayed 6 nights in Aug 2018
Response from Stephen Griffith - Reservations Department on 17 Sept,2018
Hello, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback. Kind regards,

8/10 Good

Denise, New York, NY

Liked: Cleanliness, staff & service, room comfort
Nice hotel, close to the beach as well as other restaurants and bar. Staff was friendly. Area was safe.
Stayed 4 nights in Aug 2018
Response from Stephen Griffith - Reservations Department on 3 Sept,2018
Hello Denise, It was a pleasure welcoming you to Southern Palms Hotel. Thank you for your feedback. Kind regards,

8/10 Good

Ricardo, Old Greenwich, Ct

Liked: Cleanliness, staff & service, room comfort
great location. Hotel could use a little TLC and updates. MUST have umbrellas available for the beach. Staff is extremely nice.
Stayed 4 nights in Jul 2018
Response from Stephen Griffith - Reservations Department on 23 Jul,2018
Hello, Thank you. We appreciate your feedback. Kind regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Unfortunately the hotel was having a seaweed problem on the beach and going through a remodel. I would have loved to know this before my travel and been able to select another location. I was forced to travel to Bridgetown daily to enjoy a beach free of seaweed.
Stayed 6 nights in Jun 2018
Response from Stephen Griffith, Reservations Department on 17 Jul,2018
Dear Guest, Thank you for staying at Southern Palms Hotel. We are sorry that the seaweed affected your stay. Unfortunately, it is not something we can control. As to the remodeling, it was only to re-tile the Lobby and Lounge areas. We apologize if you weren't informed of it prior to your travel. Kind regards,

10/10 Excellent

Ed, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Lovely hotel right on the beach. We had a balcony room looking out over the beach so wonderful views. Room was clean and tidy with a massive comfortable bed. Staff were very helpful and friendly.
Stayed 9 nights in Apr 2018
Response from Stephen Griffith - Reservations Department on 31 May,2018
Thank you for staying at Southern Palms Hotel. We look forward to welcoming you again in the near future. Kind regards,