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Rating 10 - Excellent. 709 out of 1001 reviews" "
10 - Excellent
709
Rating 8 - Good. 207 out of 1001 reviews" "
8 - Good
207
Rating 6 - Okay. 55 out of 1001 reviews" "
6 - Okay
55
Rating 4 - Poor. 16 out of 1001 reviews" "
4 - Poor
16
Rating 2 - Terrible. 14 out of 1001 reviews" "
2 - Terrible
14
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Excellent
jennifer
Travelled with family, Travelled with family and small children
The staff was excellent from the valet service, front desk to dining to maids. Ed had a great vacation
DANA
Stayed 4 nights in May 2024
Response from General Manager on 8 May,2024
Dear Dana,It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay at Hampton Inn & Suites St. Petersburg/Downtown.
The valet and front desk staff, were AMAZING! the nicest people and so friendly
stephanie
Stayed 1 night in Mar 2024
Response from General Manager on 2 Apr,2024
Dear Stephanie, Thank you for being our guest at Hampton Inn & Suites St. Petersburg/Downtown and for taking the time to leave such a wonderful review! It was a pleasure hosting you, and we hope your kind words mean you'll be back for another five-star stay soon.
Erika at the front desk was helpful and was able to move us out of a noisy room into a place where we could have a peaceful stay.
Celine
Stayed 2 nights in Mar 2024
Response from General Manager on 2 Apr,2024
Dear Celine,Thank you for your review and for giving us a perfect rating! While we regret your disappointment with your first room, we're delighted Erika was able to assist you with something better suited to your needs promptly. You can be sure we'll share your compliments with her. It was a pleasure having you here, and we hope you return soon.
This is my favorite hotel to stay at in downtown St. Pete. Everyone is friendly & helpful. The breakfast is good, the area is kept clean & tidy, & employees are always prompt fulfilling requests.
Cassandra
Stayed 4 nights in Mar 2024
Response from General Manager on 22 Mar,2024
Dear Cassandra,Your perfect rating means the world to us. We're so happy to know that our friendly team members helped make your visit that much better. Thank you, and we hope to see you again in the future.
Front desk staff were very welcoming and helpful. Housekeeping was always asking if we needed anything for our room. Special shout out to Tim, restaurant manager, and team for their wonderful breakfast. Thanks for your kindness.
stacy
Stayed 5 nights in Mar 2024
Response from General Manager on 22 Mar,2024
Dear Stacy,Thank you so much for all the kind words. It warms our hearts to know that our amazing team members helped make your visit that much better and we'll be sure to pass your compliments along to Tim. It would be a pleasure to host you again soon, so hurry back.
Nice average hotel in great location. Room was comfortable except for the bed, which was springy and kind of lumpy.
Verified traveller
Stayed 1 night in Feb 2024
Response from General Manager on 15 Feb,2024
Thank you for staying at Hampton Inn & Suites St. Petersburg/Downtown. We're glad you enjoyed our great location and found your room comfortable. Your feedback on the bed is also appreciated, and we will look into enhancing our room amenities for a more restful sleep. It was a pleasure to host you, and we hope to welcome you back again.
Dear Justine,Your wonderful compliments have brought a smile to our faces, and we greatly appreciate having the opportunity to have you stay with us. Thank you for choosing Hampton Inn & Suites St. Petersburg/Downtown. Come back anytime!
10/10 Excellent
Joel, Naples
11 Feb,2024
Joel
Stayed 1 night in Feb 2024
Response from Josh on 21 Mar,2024
Thank you so much for your feedback! We look forward to seeing you again!
Dear Ross,Thank you so much for staying with us at Hampton Inn & Suites St. Petersburg/Downtown recently. We appreciate you taking the time to leave your five-star review and we can't wait to see you again soon!
For only a one night stay, it was surprisingly very relaxing. The staff was friendly and helpful. They were eager to help. Valet team was great. Room was clean and comfortable, breakfast was very good. Check in and check out was easy. No complaints at all.
Andrew
Stayed 1 night in Jan 2024
Response from General Manager on 31 Jan,2024
Dear Andrew,Thank you for taking the time to share your feedback! We're thrilled that your stay was exceptionally relaxing and that our eager-to-help team contributed to your positive experience. It's great knowing you found your room clean and comfortable and enjoyed our satisfying breakfast. We appreciate your patronage and look forward to welcoming you back to Hampton Inn & Suites St. Petersburg/Downtown for another enjoyable stay in the future!
6/10 Okay
Diann
27 Jan,2024
Liked: Cleanliness, staff & service
Many pros but needs some upgrades
Pros: The hotel has a wonderful location in easy walking distance to the harbor, museums, restaurants, shopping and parks. It feels very safe as well. Further, the hotel staff is very efficient, friendly and kind. The breakfast area is immaculate. The additional fee ($18.00) per day for parking with valet service was worth it to us. It was done very efficiently.
Cons: Our room was dated with brown colored walls and carpet. The beds were too soft for us and it was evident that the box spring was very old and sagging. The carpeting smelled of what could have been a chemical cleaner. The light bulb above the entryway into the room was burned out.
We have stayed in Hampton Inns that were in better and worse conditions than this one.
Diann
Stayed 2 nights in Jan 2024
Response from General Manager on 29 Jan,2024
Dear Diann,Thank you for your review! We value your feedback and the time you've taken to share. While we're excited that our fabulous location, hospitable team, and great amenities were the highlights of your stay, we are distressed that the same cannot be said about our accommodations. Guest feedback is our foremost catalyst for effective change, so rest assured that we will use yours to guide our efforts. We would be honored to have another chance to welcome you back to change your perceptions.
Price was outrageous. This was the most money by far that I have ever spent at a Hampton Inn.
Janette
Stayed 3 nights in Jan 2024
Response from General Manager on 26 Jan,2024
Dear Janette,We appreciate you choosing our hotel during your recent visit but are saddened to hear that you found our rates to be high. Please know we work to maintain competitive pricing similar to the surrounding area. We wish you safe and happy travels.
Paid extra for a private balcony although the balcony was part of the patio open to everyone therefore was not private at all. The view was a fence on the patio which was open and literally a barrier fence so the public could not open sliding glass doors to the room.
Very disappointed
Deana
Stayed 2 nights in Jan 2024
Response from General Manager on 23 Jan,2024
Dear Deana,It was a pleasure having you visit us, and we appreciate your feedback. Please know we are sorry you did not have the experience you expected, and we apologize for any confusion with our accommodations. Again, thanks for your comments, and we hope you will consider staying with us the next time you are in St. Petersburg.
6/10 Okay
Douglas
22 Jan,2024
Liked: Staff & service
get the smell out
Hotel was fine but smelt like a wet dog on occasion
Dog hair on corner of bed
a lot to pay to have allergies kick in
Douglas
Stayed 4 nights in Jan 2024
Response from General Manager on 23 Jan,2024
Dear Douglas,Thank you for sharing your experience. We're glad your stay was satisfactory overall. However, we are concerned about the issues you encountered regarding cleanliness, particularly as they affected your comfort. We take your feedback seriously and will address these housekeeping matters to ensure a more pleasant environment for all our guests. Your input is greatly appreciated, and we hope to offer you a more comfortable stay in the future.
8/10 Good
Beth
21 Jan,2024
Liked: Cleanliness, staff & service, room comfort
Great location. Very friendly, helpful staff.
Beth
Stayed 3 nights in Jan 2024
Response from General Manager on 22 Jan,2024
Dear Beth,Thank you for your positive review! We're thrilled you found our location great and enjoyed the hospitality of our team. Your kind words are much appreciated, and we look forward to welcoming you back to Hampton Inn & Suites St. Petersburg/Downtown for another delightful experience.
The hotel was in a perfect location to enjoy everything in downtown St. Pete: Dali Museum, great dining, Mahaffey theater, etc. The staff was very efficient and friendly. The room was fine, nothing fancy but it had a nice chair with an ottoman, a real desk and chair, minifrig and microwave.
Lisa
Stayed 2 nights in Jan 2024
Response from General Manager on 12 Jan,2024
Dear Lisa,Thanks so much for your review! It's lovely to know you enjoyed our prime location near all the best local attractions, as well as our friendly, attentive team and comfy accommodations. It would be a pleasure to welcome you back soon.
I don't like that they took a $25 incidental charge from us at check in, charged us or some crackers seperately, and never gave us a receipt on any of it. What was the $25 for? We never spend anything to be charged against it. We want the $25 back and a receipt for our stay.
Harry
Stayed 1 night in Dec 2023
Response from Josh on 29 Dec,2023
Good afternoon, I just sent you a copy of your bill.
10/10 Excellent
Patrice
26 Dec,2023
Patrice
Stayed 1 night in Dec 2023
Response from GM on 26 Dec,2023
Thank you for the positive feedback!
4/10 Poor
Joseph
24 Dec,2023
Disliked: Room comfort
Rather disappointing stay.
Joseph
Stayed 4 nights in Dec 2023
Response from General Manager on 26 Dec,2023
Dear Joseph,We're saddened to learn you were disappointed with your stay. If there are any specific concerns we can address, please let us know. Should you be in the area again, we'd appreciate the chance to provide you with a more positive experience.
Excellent property in the heart of downtown! Easy walk to nearby attractions and dining. Highly recommend!
Sarah
Stayed 2 nights in Nov 2023
Response from General Manager on 12 Dec,2023
Dear Sarah,Thank you for choosing Hampton Inn & Suites St. Petersburg/Downtown! Our team is delighted you enjoyed our convenient location and had time to explore our local attractions. We appreciate your recommendation and hope to see you next time you are in the area for another memorable time!
Dear Douglas,We were happy to provide you with convenient, welcoming accommodations, and we're so pleased you enjoyed your visit. Should you be in the area again, please come back to see us at Hampton Inn & Suites St. Petersburg/Downtown!
We were in town for one night. Girls night out. The Hampton Inn &Suites in St. Pete/Downtown was perfect.
Lots to do and see in that area. Might not have had the greatest view, but we got to people watch as we sat and visited.
I always try to stay in a Hampton Inn for safety reasons. Highly recommend.
Maressa
Stayed 1 night in Dec 2023
Response from General Manager on 5 Dec,2023
Dear Maressa,Thank you so much for the recommendation. If you're looking for a safe, fun girls' night out, then staying at Hampton Inn & Suites St. Petersburg/Downtown is the perfect way to enjoy it. With so much to do in the area and comfy accommodations to relax in, you are bound to have a blast. We hope to welcome you all back for an even longer stay in the future.
Dear Karin,Thank you for your kind words! We take pride in providing excellent service, and we're delighted to hear that our team's kindness has made your experience enjoyable. We look forward to welcoming you back to Hampton Inn & Suites St. Petersburg/Downtown for another superb stay.
Pricey but excellent location, staff, and cleanliness. Great for continental breakfast with attentive staff.
Heather
Stayed 1 night in Nov 2023
Response from General Manager on 14 Nov,2023
Dear Heather,Thank you for taking the time to share your comments with us! We are delighted to know that you enjoyed your visit and appreciated our excellent location, attentive staff members, and clean accommodations. It was truly a pleasure serving you, and we hope to see you again soon!
Dear Mary,Wow! Thank you so much for the perfect rating. With so much to do nearby, we hope you had a fantastic time checking it all out. We look forward to welcoming you back again soon to Hampton Inn & Suites St. Petersburg/Downtown.
We had a death in the family and ended up having to make some last minute adjustments. Erica was extremely helpful and kind.
Valet parking Brian was very helpful and always smiling. Fantastic service… truly made us feel at ease during a very difficult time.
Nancie
Stayed 3 nights in Oct 2023
Response from General Manager on 4 Nov,2023
Dear Nancie,Thank you for being our guest and for taking the time to share your feedback. While we are terribly sorry for your loss, we are happy we were able to make a tough time a little nicer. Brian and Erica are some of the best in the business, and they will be honored to read your kind words. We hope to have another opportunity to welcome you back to Hampton Inn & Suites St. Petersburg/Downtown.
6/10 Okay
Pamela
23 Oct,2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
All the staff was extremely friendly and helpful and it’s a fantastic location but honestly it needs some attention, it is outdated and my bed very uncomfortable. Sorry to say this but imagine with a redo it would be amazing
Pamela
Stayed 2 nights in Oct 2023
Response from General Manager on 25 Oct,2023
Dear Pamela,Thank you for providing us with your feedback. We are pleased that you found our team friendly and the location convenient. However, we are sorry that our accommodations did not meet your expectations. We will look into potential improvements to ensure a more comfortable stay for all our guests. We hope to have the opportunity to host you again and provide you with a more memorable experience.
Amazing. Excellent service in general, good breakfast and kindness personal.
Mercedes
Stayed 4 nights in Oct 2023
Response from General Manager on 11 Oct,2023
Dear Mercedes,Your perfect rating is what we like to see, and we greatly appreciate you taking the time to review your stay. We are pleased our breakfast offerings impressed you, and our staff will be delighted to know their service was highlighted in your review. Come back to Hampton Inn & Suites St. Petersburg/Downtown the next time you plan another getaway to St. Petersburg. Until then, safe travels!
We just did overnight and the location was great. Walked to everything.
Garrett
Stayed 1 night in Sep 2023
Response from General Manager on 8 Oct,2023
Dear Garrett,It's always a pleasure hearing from our guests. We're glad our walkable location was ideal for your trip, and we look forward to seeing you again at Hampton Inn & Suites St. Petersburg/Downtown!
Great location, very clean. Complimentary breakfast was very good. Lots of options and well stocked. Every single employee we encountered was genuine and friendly (valets, front desk, manager, breakfast staff, and housekeeping). Such a pleasant stay, wish we could've stayed longer!
Adriane
Stayed 1 night in Sep 2023
Response from General Manager on 27 Oct,2023
Dear Adriane,Thank you for your excellent review of Hampton Inn & Suites St. Petersburg/Downtown! We're thrilled you enjoyed our great location, cleanliness, and especially the complimentary breakfast. It's heartening to know that our team across various departments contributed to your positive experience. Your compliments make our day and motivate us to continue delivering exceptional service. We can't wait to welcome you back for another five-star experience!