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Reviews of Hôtel Le Mas Saint-Joseph

3 out of 5
Hôtel Le Mas Saint-Joseph
271 Route De Maillane, St.-Rémy-de-Provence, Bouches-du-rhône

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 132 reviews" "
Rating 8 - Good. 18 out of 132 reviews" "
Rating 6 - Okay. 6 out of 132 reviews" "
Rating 4 - Poor. 0 out of 132 reviews" "
Rating 2 - Terrible. 1 out of 132 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Chantal on 24 Oct,2023
Merci !

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming small hotel that exceeded expectations. The owner was pleasant and helpful. Rooms are small but well appointed. Six minute walk into town.
Stayed 7 nights in Sep 2023
Response from Chantal on 6 Oct,2023
I appreciate your nice comments. Thank you very much

10/10 Excellent

Brian

Stayed 2 nights in Sep 2023
Response from Chantal on 27 Oct,2023
Merci !

10/10 Excellent

Daniel, Renton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and quiet hotel within an easy walk of the old town area of St Remy. The rooms are sized well, and the pool area is really pleasant. The owner/operator was very nice and helpful also!
Stayed 3 nights in Aug 2023
Response from Chantal on 8 Sept,2023
I appreciate your nice comments. Thank you very much

10/10 Excellent

Paul

Stayed 1 night in Jun 2023
Response from Chantal on 26 Jun,2023
Thank you

8/10 Good

Caroline

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Très joli endroit décoré avec goût et refait à neuf. La location est idéale pour se balader à Saint Rémy, le parking sécurisé. Seul petit bémol nous entendions les voisins parler assez tôt ce matin, rien de très gênant car nous sommes des leve tôt.
Stayed 1 night in Jun 2023
Response from Chantal on 24 Jun,2023
Merci pour votre réservation

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, from the dining and lounge areas (both inside and outside) to the flowers and pool area. Very nice room with a view and a table and chairs to sit outside. The bed was literally one of the most comfortable I’ve ever slept on. My only suggestion would be a small refrigerator to keep your bottled water and wine cold. It didn’t bother me that there was no coffee in the room (usually instant anyway) because the coffee at breakfast was sooo good. And speaking of the breakfast, excellent! I would highly recommend adding on the breakfast as it will be far better than anything you’ll get in town. It was lovely to sit on the patio every morning and have a leisurely breakfast to start the day. The owner and host, Chantel, was so nice (even loaned me her umbrella, as I arrived during a downpour). Chantel would greet everyone as if they were old friends, ask if they slept well and made you feel like you were truly a guest in her home. How wonderful to see a business run by a strong woman who knows how to treat people people with kindness and respect. I will absolutely stay here again!
Stayed 9 nights in May 2023
Response from Chantal on 13 Jun,2023
I appreciate your very nice comments. It was a pleasure to serve you. Thank you very much

8/10 Good

Jade

Travelled with family
Liked: Cleanliness
Stayed 1 night in Jun 2023
Response from Chantal on 9 Jun,2023
Merci pour votre réservation.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Chantal on 16 Nov,2021
Merci pour votre réservation et annotation.

2/10 Terrible

Henry, campbell

Disliked: Cleanliness, staff & service, amenities
This is the worst hotel or B&b in terms of services that I’ve ever had. The owner lady was rude and arrogant. She is also discriminating to non-French speakers. She has so many rules that it’s impossible to stay there at ease. She refuses to give me a wine glass to drink my wine and only gave me a small and cheap plastic cup for my wine. I ask a for a roll of toilet paper because the one under the sink was wet, she didn’t believe me and ran into my room and check and then she blamed me for splash too much water out, while the property was old and the bathroom counter caulking were all worn out. Then she tried to “teach” me how to clean up my trashing and doing recycle. She speaks very little English and when I asked for recommendations for local wineries, she said “there are so many, you can look online and find what you like.” I encourage all Americans to stay away from this. You will not like staying there. Ive never stayed at any hotel or Airbnb where the customer services or host is so rule and bad.
Stayed 5 nights in Nov 2021
Response from Chantal on 8 Nov,2021
It is funny, you are not Henry. You exagerrate. You are not allowed to write about discrimination, this is wrong. Think about your manner. Aren't you a little arrogant ? Try to come in a bar with your own bottle and ask rudely for a glass and opener, you will see ! I believed you for the water but I had to check if something wrong with. It was the first time I saw that ... I can't manage that bad faith. Never mind.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A cozy, friendly hotel with many thoughtful touches. The decor is very attractive. Although we never used the pool, the area is beautiful. It is a short walk into town centre.
Stayed 1 night in Sep 2019
Response from Chantal on 19 Sept,2019
I appreciate your nice comments. Thank you very much

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from Chantal on 17 Sept,2019
Merci

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable place,
Stayed 6 nights in Aug 2019
Response from Chantal on 3 Sept,2019
Merci.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but nice. Hotel is very charming. Owner is quite personable and helpful. Location is convenient, parking is easy. Breakfast is extra but looked wonderful.
Stayed 1 night in Aug 2019
Response from Chantal on 30 Aug,2019
Thank you for your reservation. I appreciate your wonderful comments. Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very quiet, cool and clean and the decor was soothing. The pool and terrace areas were nicely laid out with beautiful planting and Chantal was an excellent host. There is private parking and the property is a short walk from the centre of Saint Remy and an excellent base for exploring the area. 10/10
Stayed 5 nights in Jul 2019
Response from Chantal on 23 Jul,2019
Thank you for your reservation. I appreciate your very nice comments. Thank you very much.

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, beautiful hotel and amazing host. Will be back.
Stayed 5 nights in Jun 2019
Response from Chantal on 15 Jul,2019
Thank you for your reservation. It would be a pleasure to welcome and serve you again.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely setting, real care has been taken in the grounds and building. 10 minutes walk into the town but a little out of the way so nice and quiet. Breakfast is good value for money, with a lovely basket of pastries and huge variety of homemade jams and preserves The owner is keen to do whatever she can for you, the only thing that makes this four star as opposed to five is that check in was a little clumsy as the owner was not available when we arrived, and we were encouraged to wait for what turned out to be quite a while. However we did arrive earlier than scheduled as we were driving, so not really her fault. Would 100% return and recommend to anyone staying in Saint Rémy, as it’s great value for money!
Stayed 1 night in Jun 2019
Response from Chantal on 2 Jul,2019
Thank you for your reservation. I appreciate your nice comments. Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in this hotel. Good location, very nice and clean room, Delicious breakfast. It is run by madam Chantal, V
Stayed 2 nights in Apr 2019
Response from Chantal on 18 Apr,2019
Thank you for your delicious comments.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
A bit difficult to get to the room ....also no caffeinated coffee
Stayed 1 night in Oct 2018
Response from Chantal on 24 Oct,2018
I can't understand your comment... I am sorry for anonymous.

10/10 Excellent

Tilly, Dublin , Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with pool
This hotel has totally been refurbished with great attention to decor detail both inside and out. It’s simply beautiful.... with the added bonus of a swimming pool and within a 5min walk to town and right next door to a very large supermarket. Only downside was the fact our room was without a fridge... which we lamented several times over the course of our stay.
Stayed 5 nights in Aug 2018
Response from Chantal on 25 Aug,2018
Thank you for your positive comments.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Chantal on 29 Jun,2018
Merci.

10/10 Excellent

alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Very comfortable hotel, Chantel who runs the hotel is lovely and welcoming! The pictures do not do the hotel justice.
Stayed 4 nights in May 2018
Response from Chantal on 29 Jun,2018
Thank you very much for your comments. It is a pleasure.

10/10 Excellent

Ursula, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location within walking distance to the centre of the heart of Provence. Our host was welcoming, gracious, kind and always smiling, greeting you to her beautifully appointed breakfast room each morning, genuinely caring that you felt comfortable at her hotel. Delicious quality breakfast with eggs made to your request and served by the host with pride and always with a smile. A unique hotel with the personal touch of an owner who is proud of what she does and genuinely cares about her guests.
Stayed 3 nights in May 2018
Response from Chantal on 3 Jun,2018
Thank you for your wonderful comments. It was a pleasure to serve my guests.

10/10 Excellent

Harriett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
This was a very attractive and clean hotel well situated to St. Remy. The owner was very nice and even loaned us her umbrella. She did most everything herself and was most accommodating. I would surely stay here again.
Stayed 2 nights in May 2018
Response from Chantal on 17 May,2018
Thank you for your positive comments

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chantal is an excellent host, very charming and willing to go out of her way to make you feel comfortable. Hotel was beautiful.
Response from Chantal on 1 May,2018
Thank you for taking the time to write your great comments

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing amazing amazing
Absolutely loved this little gem. Perfect hotel for my weekend getaway, the owner Chantal was amazing, extremely friendly and welcoming. The room was perfect, breakfast was delicious and the decor is beautiful. Loved my time here
Stayed 1 night in Mar 2018
Response from Chantal on 8 Apr,2018
Thank you for your delicious comments.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely host, beautiful hotel immaculately clean. Breakfast very good and well presented, look forward to a return visit.
Stayed 2 nights in Oct 2017
Thank you for your kind comment. It is a pleasure to satisfy you.

8/10 Good

dan, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gracious hostess
The hotel is in a great location for exploring the area around St. Rent. Chantal is a tremendous hostess who enjoys her guests and goes out of her way to help you. Next to a busy road but can't hear it in your room.
Stayed 4 nights in Sep 2017
Response from Chantal on 18 Oct,2017
Thank you for taking the time to write and for your reservation.

10/10 Excellent

English Tourist, Manchester England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT BASE FOR EXPLORING
A lovely hotel and charming owner who did everything to make us feel comfortable and welcome - It's a great base from which to explore Bouches De Rhone
Stayed 3 nights in Aug 2017
Response from Chantal on 26 Aug,2017
Thank you for your kind message.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Saint Rémy gem
Wonderful stay. Proprietor so sweet, accommodating, and smiling. Highly recommend this hotel just 8 minute walk from city center. Excellent breakfast as well. Bring your bathing suit!
Stayed 1 night in Jun 2017
Thank you for your kindless.

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Gem in St. Remy!
We arrived in St. Remy, after having landed in Barcelona in the morning, jet lagged, to find a wonderfully relaxing, charming inn. Our host Chantal, was welcoming, and made our stay very comfortable and enjoyable. The pool was a pleasure to relax in after our long journey. The breakfast the next morning was wonderful. The town was very nice- we had a wonderful meal and the best Rose of our trip. I would definitely go back!
Thank you for your wonderful comments.

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
I loved our short stay here. Our hosts were excellent and so very helpful. We arrived quite late, but there was no problem in taking us in. The room was cozy and the wifi very strong and good. I had the feeling anything we needed could be provided. The breakfast was plentiful and delicious. The grounds are very pretty and the pool looked good to use, though it was too chilly still in the season. The stay is very close to town center. I would definitely stay here again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tony, Lichfield England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay
We were looked after by the owner and thoroughly enjoyed our stay. We look forward to our return. Clean private and close to the town Wxcellent

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil
Stayed 7 nights in Apr 2024
Response from Chantal on 4 May,2024
Merci !

10/10 Excellent

Frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Chantal on 7 Feb,2024
Merci !

8/10 Good

Jose

Stayed 1 night in Jan 2024
Response from Chantal on 30 Jan,2024
Merci pour votre réservation

10/10 Excellent

Thierry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme
Calme, propreté, bon accueil
Stayed 1 night in Jan 2024
Response from Chantal on 15 Jan,2024
Merci !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Chantal on 15 Jan,2024
Merci !

10/10 Excellent

HELENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Chantal on 28 Dec,2023
Merci !!!

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un accueil chaleureux, une chambre superbe et le calme absolu .Tout pour être en vacances
Stayed 3 nights in Dec 2023
Response from Chantal on 28 Dec,2023
Merci pour vos très agréables commentaires.

10/10 Excellent

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities
Tout était parfait !! Je recommande cet hôtel
Stayed 2 nights in Sep 2023
Response from Chantal on 25 Sept,2023
Merci pour vos commentaires positifs.

8/10 Good

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Chantal on 7 Jun,2023
Merci pour votre réservation.

10/10 Excellent

Sylvie

Stayed 1 night in Apr 2023
Response from Chantal on 20 Apr,2023
Merci !

10/10 Excellent

marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Chantal on 5 Apr,2023
Merci !

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merci Chantal pour cette parenthèse de calme et de bien-être. A bientôt.
Stayed 1 night in Mar 2023
Response from Chantal on 11 Mar,2023
Merci à vous de me donner l'opportunité de vous recevoir et vous servir avec tant de plaisir.

6/10 Okay

Pascale

Stayed 1 night in Feb 2023
Response from Chantal on 2 Mar,2023
Merci pour votre réservation

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
le personnel est d'une amabilité sans conteste possible.
Stayed 1 night in Feb 2023
Response from Chantal on 19 Feb,2023
Merci pour votre aimable commentaire

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre agréablement décorée, très propre. Accueil très chaleureux. Idéalement situé près des sites touristiques de Glanum,, des Baux, Fontvieille.
Stayed 1 night in Dec 2022
Response from Chantal on 26 Dec,2022
J'apprécie vos positifs et agréables commentaires. Merci beaucoup.