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Reviews of Black Gold Suites Stanley

2.5 out of 5
Black Gold Suites Stanley
910 Alexis Street, Stanley, ND

Reviews

8.2

Very good

Rating 10 - Excellent. 32 out of 63 reviews" "
Rating 8 - Good. 16 out of 63 reviews" "
Rating 6 - Okay. 7 out of 63 reviews" "
Rating 4 - Poor. 3 out of 63 reviews" "
Rating 2 - Terrible. 5 out of 63 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 5 nights in Dec 2023

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, staff friendly
Hotel was nice and clean. My only complaint was they quit service breakfast at 8 am. We got in late and went down for breakfast at 8:10 - breakfast was done. The person in charge of the breakfast was gracious enough to make us some hot biscuits and gravy (thank you).
Stayed 1 night in Aug 2023

8/10 Good

Terry

It was okay price was good it’s not a 5star
Stayed 1 night in Jul 2023

2/10 Terrible

Abel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023

10/10 Excellent

maureen j.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Lolo Santiago on 14 Jul,2023
Thank you so much for choosing to stay with us.

10/10 Excellent

Donna

Stayed 1 night in Jul 2023
Response from Lolo Santiago on 14 Jul,2023
Thanks Donna I am glad you enjoyed your stay.

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trucker needs a room
Has truck parking! Nice clean rooms. Kitchenette rooms but didn’t use it.
Stayed 1 night in Jun 2023
Response from Lolo Santiago on 14 Jul,2023
Thank you Charles

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Both rooms smelled really bad. Sheets were very old. The carpet in the hallway was dirty and dingy. There was a lot of trash by the rooms in the hallway at 4 pm.
Stayed 1 night in Jun 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Morris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Jacob

Stayed 1 night in May 2023

6/10 Okay

Rudy

Travelled with family
Disliked: Cleanliness, room comfort
Mediocre hotel
We had a 2 day stay to see family. The bed and pillows were too soft and uncomfortable. It looked like it hadn't been clean properly, if it all. It wasn't vacuumed, swept or mopped. If you need somewhere to just lay your head and dont care much abut cleanliness this will work.
Stayed 2 nights in Feb 2023

10/10 Excellent

JR Josie, Medicine Hat

Stayed 1 night in Feb 2023

10/10 Excellent

eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022

4/10 Poor

Kim

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
filthy, noisy, gross
This hotel is NOT a family friendly hotel and the bar has been set really low for cleanliness and accommodations. This is a hotel that you stay at if you want something below a Motel 6. The shower curtains were moldy, showers were hair covered, beds were definitely from the early 2000's, the fabric on every chair in the hotel and all the carpets in the hotel were absolutely filthy. The room smelled like smoke. A group of oil workers decided to have a fiesta outside our room window (we were saved only by a rainstorm), there is no cleaning staff on weekends at all, so keep your towel. FULL breakfast does not mean a sit down restaurant, it means continental breakfast but unless you want to sit on chairs that are some inexplicable shade of green with grey and black filth, go somewhere else to eat. Sure this is good for oil workers who just want the four S's but for anyone looking for clean affordable accommodations, go to Motel 6 or Super 8!!
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Manager on 5 Jan,2022
Thank you for your review!

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable rooms, easy parking, dinner available was a nice touch
Stayed 3 nights in Sep 2021
Response from Manager on 22 Oct,2021
Thank you for your 5-star review!

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Hallways were never vacuumed the 4 days I stayed. Garbage cans were over flowing. Lots of noisy talking outside my window.
Stayed 3 nights in Jul 2021

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Lolo on 2 Jul,2021
Thank you so much Mike...

10/10 Excellent

Carisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2021
Response from Manager on 5 Jun,2021
Thank you for your review!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean facility
Stayed 2 nights in May 2021
Response from Manager on 3 Jun,2021
Thank you for your five star review. We are so happy you enjoyed our friendly staff and clean facility!

6/10 Okay

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities
Initial receptionist was just rude. The hotel itself was okay.
Stayed 1 night in Apr 2021
Response from Lolo Santiago on 31 May,2021
Please let me know what could we have done different for your stay to have been better. And if you could call me at the property so that we may speak about the guest service agent that you had the encounter with.

10/10 Excellent

Sherry, Spearfish, SD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located and easy to find. The room was clean, the bedding was clean (but pillows were lumpy), the bathroom was clean and stocked but there were no plastic cups in the room. The facility was clean & quiet. We utilized the dining area for a family gathering during the evening and morning of our stay. The area had a pool table, which we enjoyed as well. Overall, it was better than I expected for a small town in ND and a better place to stay than other hotels we have been in much larger cities. I would recommend this hotel to others.
Stayed 1 night in Jun 2020
Response from Manager on 8 Jun,2020
Thank you for your five star review! We are so pleased to hear you enjoyed our location and cleanliness. We hope to see you again soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed with our stay
We had a great stay at Black Gold. The lobby and kitchen were SUPER CLEAN! The guy checking us in was very friendly and more than accommodating. We were only there overnight and got a low rate that included two meals. Our room was clean with a great shower. I would stay there again
Stayed 1 night in May 2020
Response from Sales Manager Djoern on 28 May,2020
Thank you for choosing Black Gold Suites in Stanley, ND. I am pleased to hear that you enjoyed your stay and had a great time staying with us. We hope to see you again soon, and thank you for your 10 out of 10! You are appreciated. Safe Travels!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, accommodating, clean, good value, good location
Stayed 1 night in Mar 2020
Response from General Manager on 17 Mar,2020
Thank you for taking the time to respond to our online survey. I was delighted to read that you enjoyed your visit. We appreciate your comments and look forward to seeing you again if you are back in our area.

10/10 Excellent

Jordan, Fargo, ND

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, breakfast bar was open early, good pricing, cleanliness
Stayed 5 nights in Mar 2020
Response from General Manager on 16 Mar,2020
Thank you for letting us know how we are doing. We are pleased that you enjoyed your visit and look forward to seeing you again when you are back in our area.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite surprised
Adequate rooms. Clean and well taken care of. Was pleasantly surprised for the price.
Stayed 1 night in Mar 2020
Response from General Manager on 12 Mar,2020
Thank you for responding to our on line survey. We appreciate your review. I was delighted to read that you enjoyed your visit with us and we look forward to having you as our guest when you are in Stanley.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Supper included Mon-Thurs and bfst included everyday. Place was clean and room wasnice.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My adventure at Black Gold Suites did not have a smooth start. Just as life does not go as planned, Black Gold had a bumpy start with me. However, the staff at Black Gold Suites made all the necessary corrections and made my visit very pleasant. I will definitely return to this property in the future.
Stayed 3 nights in Jul 2019

8/10 Good

Ann

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Great for Low Maintenance Guests
We stayed at the BGS for 7 days during a family vacation and received a great rate I had secured months in advance. This hotel is great if you are low maintenance, like oil field workers, because the hotel service (breakfast, towels, cleanliness) for a routine stay was not great. Breakfast was bad, they were consistently out of juice, cups, plates and cereal. Every morning the coffee was cold to luke warm. This all could be byproducts of the shear volume of oil field worker residents. The staff was super friendly and attempted to make things right, but the circumstances caused by the supply and demand was out of their hands.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019

6/10 Okay

Brad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
very friendly staff. There was no hair dryer, iron, ironing board. TV keeps shutting off. Happened last time we stayed there too. Very noisy air cond/heater. Will probably try a different hotel next time we are in Stanley ND. Also the toilet rocked and only two bath towels. Ice machine was broke down. Had to go up to second floor for ice.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 2 nights in May 2019

10/10 Excellent

Juaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Stayed with my 2 yr old daughter. They had everything to make meals with which was a huge plus!
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We (our family, friends, and relatives) have nothing but praise to relate about our stay. The staff at Black Gold Suites in Stanley bent over backwards for our stay. Excellent rating for everything. Some Details: We were there for the funeral of our 97 year old Dad, Grandfather, Great Grandfather, Preacher of God's Word, and Friend. GATHERING PLACE: Nice area near the lobby to sit down, visit, play guitar, and sing songs. Other guests enjoyed the music and atmosphere. FOOD -- Breakfast was varied every morning with several options. The staff specially made us a Soup or Chili for the evening. We also enjoyed the Chinese restaurant two blocks away, and the Whirl-a-Whips, and Chocolate Malts at Stanley Drug. ROOMS -- Clean, comfortable and nice. Had a bigger TV than expected. Although not supplied, we were able to borrow an ironing board and hair dryer from the desk. WE CANNOT RECOMMEND THIS PLACE ENOUGH FOR EVERYTHING THEY DID FOR US. MAY GOD BLESS YOU!
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Staff always helpful! Breakfast was good.
Stayed 3 nights in Apr 2019
Response from Manager on 15 Apr,2019
Thank you for taking the time to leave us your review! We are delighted that you enjoyed your time at the Black Gold Suites and we hope to see you on your next visit to the Stanley area.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Hotel Management on 14 Mar,2019
Thank you for taking the time to leave your review. We hope to see you on your next visit to Stanley!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Rooms were very comfy and quiet. I'd gladly stay here again
Stayed 1 night in Feb 2019
Response from Management on 27 Feb,2019
Thank you for the great review! We are delighted that you enjoyed your stay with us and hope to see you the next time your travels bring you to the Stanley area.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
My friend was really excited about the waffle maker
Stayed 1 night in Jan 2019
Response from Hotel Management on 31 Jan,2019
Thank you for taking the time to share your review! We are delighted that you enjoyed our breakfast offerings. We hope to see you next time your travels bring you to the Stanley area.

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019
Response from Hotel Management on 31 Jan,2019
Thank you for taking the time to share your review! We hope to welcome you back to the Black Gold Suites next time you are in the Stanley area.

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Black Gold Suites - a great budget friendly stay
The staff was friendly and got me checked in very quickly. She even gave me directions to the nearest shops and restaurants. The checkout in the morning was smooth as well. A great hotel for the price.
Stayed 1 night in Jan 2019
Response from Hotel Management on 9 Jan,2019
Dear Nils, Thank you for the 5 Star review. We are delighted to hear that you enjoyed your stay with us and we hope to see you next time your travels bring you to the Stanley area.

8/10 Good

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Hotel Management on 31 Jan,2019
Thank you for taking the time to share your review! We hope to welcome you back to the Black Gold Suites next time you are in the Stanley area.

10/10 Excellent

Alisa, Ferndale, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at this hotel. Bed was comfortable. Room had a small kitchenette and was perfect for our 4 day stay. We'll be back!
Stayed 4 nights in Oct 2018
Response from Hotel Staff on 24 Oct,2018
Dear Alisa, Thank you for such an amazing review. We are so glad you enjoyed your time while at the Black Gold Suites Stanley and we look forward to seeing you the next time your travels bring you to Stanley.

4/10 Poor

Andrea

Disliked: Cleanliness
Little sketchy
Least expensive in town, they didn’t clean our room for two day and breakfast was sad.
Stayed 2 nights in Sep 2018
Response from Black Gold Suites on 3 Oct,2018
Dear Andrea, Thank you very much for your recent stay at the Black Gold Suites Stanley! We are deeply sorry to hear that you did not enjoy your stay due to the lack of housekeeping service and our breakfast options during your time with us. We appreciate you sharing your feedback with us and assisting us in continuously improve our service and product quality. I am confident that your next visit to our hotel will be much more enjoyable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Black Gold Suites on 3 Oct,2018
Thank you very much for your recent stay at the Black Gold Suites Stanley! We appreciate you sharing your feedback with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Black Gold Suites on 3 Oct,2018
Thank you very much for your recent stay at the Black Gold Suites Stanley! We appreciate you sharing your feedback with us.

8/10 Good

Shounece

Nice hotel in Stanley ND
Nice place, clean room
Stayed 1 night in Sep 2018
Response from Black Gold Suites on 3 Oct,2018
Thank you very much for your recent stay at the Black Gold Suites Stanley! We appreciate you sharing your feedback with us.