Garden
Check availability

Reviews of The Ball Alley

3.5 out of 5
The Ball Alley
Shield Row, Stanley, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 119 out of 158 reviews" "
Rating 8 - Good. 37 out of 158 reviews" "
Rating 6 - Okay. 0 out of 158 reviews" "
Rating 4 - Poor. 1 out of 158 reviews" "
Rating 2 - Terrible. 1 out of 158 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

STEVE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly host Michael, comfy bed. The causey pub, wedding venue was lively. Good food.
Stayed 1 night in Sep 2023
Response from Chapa on 13 Sept,2023
Thank you very much for your stay and review it is appreciated Michael

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Chapa on 18 May,2023
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible value
Very welcoming, staff really pleasant. Everything you could want. Amazing breakfast! Our bedroom was near the road which was quite busy/noisy at night. I am NOT COMPLAINING as I didn't request a different room.
Stayed 2 nights in Apr 2023
Response from Chapa on 21 Apr,2023
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best b&b ive stopped in
Was a friendly welcome and the room was very clean and tidy, and the service for breakfast was fantastic, would recommend anyone to stay there...
Stayed 2 nights in Apr 2023
Response from Chapa on 5 Apr,2023
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Chapa on 30 Mar,2023
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Laura-Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a stay in Newcastle
Lovely little b&b with very nice breakfast included
Stayed 1 night in Mar 2023
Response from Chapa on 20 Mar,2023
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good times
Visiting family - very friendly, spotlessly clean and fantastic breakfast.
Stayed 1 night in Feb 2023
Response from Chapa on 22 Feb,2023
Thank you very much for your stay and review it is appreciated Michael

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service
Room above a pub, good breakfast, good staff.
Very friendly owners. Arrived at 18:30 and room was not ready. But that was soon rectified and I had a complimentary drink while waiting. Bed/mattress was very soft. Maybe because I am used to a very firm mattress this was err... strange? and took some getting used to. Room was clean and towels were good quality. Excellent breakfast.
Stayed 1 night in Feb 2023
Response from Chapa on 20 Feb,2023
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the whole place was fantastic no problems at all
Stayed 1 night in Feb 2023
Response from Chapa on 19 Feb,2023
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Marion

Stayed 1 night in Jan 2023
Response from Chapa on 9 Jan,2023
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

David

Stayed 1 night in Oct 2022
Response from Chapa on 29 Oct,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Website error
Lovely place. Friendly staff and nice breakfast despite Hotels.com putting on their website that there is no breakfast at weekends!! Needs correcting but can only be done by the website.
Stayed 1 night in Oct 2022
Response from Chapa on 24 Oct,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just lovely people. The property is spotless. Thd breakfast was superb. Would stay there again.
Stayed 1 night in Sep 2022
Response from Chapa on 12 Sept,2022
Thank you very much for your stay and review it is appreciated Michael

8/10 Good

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Chapa on 3 Sept,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Warm Welcome
We thoroughly enjoyed our 4 night stay, and were made to feel extremely welcome by the owners. Our room was clean and beautifully furnished, endless tea and coffee making facilities, clean towels and a modern bathroom with ample hot water and complimentary toiletries. Best of all, was our superb full English breakfast each morning; cooked to order, fresh eggs, thick bacon with ample coffee and toast. The B & B was perfectly placed for visits to Beamish, Newcastle and Durham. We will hopefully return to visit Stanley in the future and will be only to pleased to book another stay with Lindsey & Michael.
Stayed 4 nights in Aug 2022
Response from Chapa on 20 Aug,2022
Thank you very much for your stay and review it is appreciated Michael

8/10 Good

Audrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly, breakfast was excellent.
Stayed 2 nights in Aug 2022
Response from Chapa on 18 Aug,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Diane

Stayed 2 nights in Aug 2022
Response from Chapa on 6 Aug,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Andrew

Stayed 1 night in Jul 2022
Response from Chapa on 15 Jul,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are really friendly and helpful. The room was a good size. Breakfast was perfect. The garden is really well kept and it was lovely to sit out there with my morning cuppa. Really a lovely place to stay.
Stayed 2 nights in Jun 2022
Response from Chapa on 19 Jun,2022
Thank you very much for your stay and review it is appreciated Michael

8/10 Good

Lucy

Stayed 1 night in Jun 2022
Response from Chapa on 15 Jun,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Pamela

Stayed 1 night in May 2022
Response from Chapa on 24 May,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Mark

Stayed 1 night in May 2022
Response from Chapa on 23 May,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming and the room was more than adequate
Stayed 2 nights in May 2022
Response from Chapa on 9 May,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Alex

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating, allowed us to check in early as we were at a wedding up the road. Lovely breakfast the next day too!
Stayed 1 night in Mar 2022
Response from Chapa on 6 Apr,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, clean, comfortable, lovely breakfast
Stayed 1 night in Mar 2022
Response from Chapa on 1 Apr,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable overnight stay , clean tidy bedroom and lovely breakfast
Stayed 1 night in Mar 2022
Response from Chapa on 1 Apr,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Emma

Stayed 1 night in Mar 2022
Response from Chapa on 1 Apr,2022
Thank you very much for your stay and review it is appreciated Michael

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Chapa on 29 Mar,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Welcoming staff. Good Breakfast. Good off road parking. Clean property
Stayed 1 night in Feb 2022
Response from Chapa on 25 Feb,2022
Thank you very much for your stay and review It is appreciated Michael

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was a lovely guest house, above the pub, we had no problems what so ever. The room was warm clean and with tv/tea making facilities. The breakfast was superb as was the service. We stayed because of a family wedding at the South Causey, 5 minute walk, no need for transport. Recommended and I would not hesitate to stay again. Thank you.
Stayed 1 night in Feb 2022
Response from Chapa on 25 Feb,2022
Thank you very much for your stay and review It is appreciated Michael

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent little place
Our stay at Ball Alley was fantastic. Check in was seemless even though we arrived quite late. Staff were super friendly and accomodating and the food was lovely. Even though the accommodation is above a pub you would never have realised, we didnt hear any noise. Lovely little place and i would definitely stay there agin if im in the area.
Stayed 2 nights in Feb 2022
Response from Chapa on 25 Feb,2022
Thank you very much for your stay and review It is appreciated Michael

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underpriced and they over deliver. BARGAIN
Stayed 1 night and would have paid double what they asked me.. had a single room ok wasn't huge but bed was really comfy great shower tea or coffee biscuits supplied decent tv with good reception.. excellent breakfast and some good chat with the owner...
Stayed 1 night in Feb 2022
Response from Chapa on 8 Feb,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights to attend a wedding nearby, we stayed in the family room which was clean and spacious and the beds were really comfy! Check in was easy! Breakfast was fresh and very nice, the owners are friendly and welcoming, would stay again if I ever needed to
Stayed 2 nights in Jan 2022
Response from Chapa on 31 Jan,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home from Home
Great Bed and Breakfast and very reasonably priced. Owners very helpful and Michael does a hearty cooked breakfast - perfect start to the day. Would definitely consider staying here in the future when back in the area.
Stayed 2 nights in Jan 2022
Response from Chapa on 21 Jan,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Chapa on 21 Jan,2022
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet stay
Very welcoming. Nice and quiet. Lovey breakfast. Highly recommended
Stayed 1 night in Dec 2021
Response from Chapa on 22 Dec,2021
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great B & B
Lovely little place to stay. Rooom was clean and comfortable and the breakfast was excellent. I would definately stay again if I was in the area
Stayed 2 nights in Dec 2021
Response from Chapa on 20 Dec,2021
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Niall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcome easy access great breakfast clean helpful very comfy what else would you want
Stayed 2 nights in Dec 2021
Response from Chapa on 18 Dec,2021
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable and staff very welcoming. Breakfast excellent. Very good value for money
Stayed 1 night in Dec 2021
Response from Chapa on 14 Dec,2021
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Lindsey could not have been more helpful. Extremly accomodating, friendly, very clean and extra fluffy towels which were lovely. All the ammenities you need.
Stayed 1 night in Dec 2021
Response from Chapa on 13 Dec,2021
Thank you very much for your stay and review it is appreciated Lindsay

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable stay
A nice room, pleasant staff. Breakfast fair. Although it’s a pub there is no food in the evenings, there was use of a kitchen. Also, the room was not serviced which was not a problem to us.
Stayed 3 nights in Nov 2021
Response from Chapa on 1 Dec,2021
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from Chapa on 25 Oct,2021
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Ebony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good and the staff were friendly. Loved the breakfast which came out very fast
Stayed 1 night in Oct 2021
Response from Chapa on 18 Oct,2021
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything thing was great. From checking in, to the room, to the hosts, to breakfast. No hesitation from us in recommending the pub/B&B or from staying again in the future.
Stayed 1 night in Oct 2021
Response from Chapa on 3 Oct,2021
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Colin

Stayed 1 night in Oct 2021

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me check-in early, very helpful staff, great little brekky and decent price. Would stay again.
Stayed 1 night in Sep 2021
Response from Chapa on 29 Sept,2021
Thank you very much for your stay and review it is appreciated Michael

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Our stay was perfect, lovely, clean and roomy. They made it extra special for my mums birthday. Would definitely stay again.
Stayed 1 night in Sep 2021
Response from Chapa on 22 Sept,2021
Thank you very much for your review it is appreciated Michael

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Our kind of place. Friendly, reasonably priced, clean and comfortable. Definitely be back.
Stayed 1 night in Sep 2021
Response from Chapa on 20 Sept,2021
Thank you very much for your review it is appreciated Michael

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Friendly and helpful host. Clean and comfortable room . Great breakfast . Would definitely stay here again .
Stayed 1 night in Sep 2021
Response from Chapa on 19 Sept,2021
Thank you very much for your review it is appreciated