Find Luxury Hotels in Stockcross

"My sincere thank you to Marissa for her amazing commitment to customer service. Due to an imminent Air Canada flight attendant strike in Canada, we were unable to use our original non-refundable hotel reservation date at Novotel and had to rebook with new dates, in effect having to pay twice. I contacted my original booking agent, Hotel.ca, numerous times not to get a refund, because we knew it was not possible, but rather a modification of our dates given the extenuating circumstances but there was no relief. Upon our arrival at Novotel, I spoke with Marissa who immediately helped us. She contacted the booking agent directly to facilitate the modification of dates on her end and approve the special waiver. Marissa was incredibly helpful throughout the entire process and made it happen. Once again, thank you Marissa for your compassion."

"The front desk staff is very helpful and service is excellent. "

"Lovely place . Clean , spacious..right in the centre of everything . Great staff very helpful ."

"Wonderfull stay. "

"The staff were so friendly, rooms were clean but a little dated. Breakfast was hot and plentiful. Loved the pool and steam rooms The outdoor seating area could do with a spruce up Overall great stay "

"Plug in sink jammed, couldn’t have a wash. So hot, no air conditioning. Shower was great. Breakfast was excellent, plenty of choice. Next door was very noisy."

"Overall a good stay. "

"Lots of great activity options in the lobby including darts, billiards, games! Very nice hotel and child friendly!"

"Had a lovely two night stay here recently, attention to detail, level of service and restaurant are all excellent. Nice quiet spa with pool and gym. Thoroughly recommend and a place we will undoubtedly visit again."