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Reviews of Hampton Inn Stockton, Ca

2.5 out of 5
Hampton Inn Stockton, Ca
3651 Arch Rd., Stockton, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 83 reviews" "
Rating 8 - Good. 12 out of 83 reviews" "
Rating 6 - Okay. 4 out of 83 reviews" "
Rating 4 - Poor. 3 out of 83 reviews" "
Rating 2 - Terrible. 2 out of 83 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place for sports team. Helpful staff.
Stayed 1 night in May 2024
Response from kb on 20 May,2024
Thank you for taking the time to review your stay! We are pleased to hear that you enjoyed your stay and the friendly staff. We look forward to welcoming you back the next time your travels bring you back to Stockton.

10/10 Excellent

Laura, La Canada

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , was super quiet and relaxing , nice and clean and very friendly hotel staff also loved the complimentary breakfast got to make fresh waffles yummy !
Stayed 2 nights in May 2024
Response from kb on 20 May,2024
Thank you for taking the time to review your stay! We are happy to hear that you enjoyed the complimentary breakfast and the make your own waffle station! We look forward to seeing you again the next time your travels bring you back to the Stockton area.

10/10 Excellent

Ernest

Liked: Amenities
Everything was clean andstaff was very pleasant and responsive to any needs.
Stayed 2 nights in May 2024
Response from kb on 20 May,2024
Thank you for taking the time to review your stay! We are happy to hear that you enjoyed your stay and friendly staff. We look forward to welcoming you back the next time your travels bring you back to Stockton.

10/10 Excellent

Cassandra, Cascade

Liked: Cleanliness, staff & service, property conditions & facilities
New and clean
Stayed 1 night in May 2024
Response from kb on 7 May,2024
Thank you for taking the time to review your stay! We are pleased to hear that you enjoyed your stay and look forward to seeing you again.

10/10 Excellent

Enrique

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean smelled really clean and new
Stayed 1 night in May 2024
Response from kb on 7 May,2024
Thank you for taking the time to review your stay! We are pleased to hear that you enjoyed your stay and look forward to welcoming you back the next time your travels bring you back to Stockton.

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from kb on 29 Apr,2024
Thank you for taking the time to review your stay! We are pleased to see that you enjoyed your stay and look forward to seeing you again the next time your travels bring you back to the Stockton area.

8/10 Good

Rebekah

Stayed 1 night in Apr 2024
Response from kb on 20 May,2024
Thank you for taking the time to review your stay! We are pleased to see that you enjoyed your stay and look forward to seeing you again the next time your travels bring you back to Stockton

10/10 Excellent

Rogelio

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was exceptional and the hotel was very clean.
Stayed 1 night in Feb 2024
Response from kb on 18 Apr,2024
Thank you for taking the time to review your stay and to compliment our front desk staff! We look forward to welcoming you back the next time your travels bring you back to the Stockton area.

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and always saying hello when you pass by!
Stayed 6 nights in Apr 2024
Response from kb on 16 Apr,2024
Thank you for taking the time to review your stay! We are happy to hear that you enjoyed the friendly staff here at Hampton Inn Stockton and look forward to welcoming you back the next time your travels bring you back to the area.

10/10 Excellent

Tamica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean. The breakfast was delicious.
Stayed 1 night in Apr 2024
Response from kb on 16 Apr,2024
Thank you for taking the time to review your stay! We are pleased to hear that you enjoyed the clean rooms and our complimentary breakfast! We look forward to welcoming you back the next time your travels bring you back to the Stockton area.

8/10 Good

NATALIE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and clean
Stayed 1 night in Apr 2024
Response from kb on 16 Apr,2024
Thank you for taking the time to review your stay! We are happy to hear that you enjoyed your stay and look forward to seeing you again the next time your travels bring you back to the Stockton area.

10/10 Excellent

Darcine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Friendly, helpful staff.
Stayed 1 night in Mar 2024
Response from kb on 26 Mar,2024
Thank you for taking the time to review your stay! We appreciate you feedback and compliments to the staff. We look forward to seeing you again the next time your travels bring you back to the Stockton area.

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean stay. Friendly staff
Stayed 1 night in Mar 2024
Response from kb on 18 Mar,2024
Thank you for taking the time to review your stay! We are pleased to hear that you enjoyed the clean rooms and friendly staff. We look forward to seeing you again the next time your travels bring you back to the Stockton area.

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy! Our room was directly above a large generator like apparatus situated in the parking lot directly in front of the hotel. Our room was on the 4th floor and the noise was still disruptive. Not the best night of sleep 😏
Stayed 1 night in Mar 2024
Response from kb on 26 Mar,2024
Thank you for taking the time to review your stay! We do apologize for the inconvenience of the generator, but are pleased to say it is on its way out. We do hope that should your travels bring you back to the Stockton area, you will give us the chance to welcome you back. Please feel free to reach out to any member of the team if we can be of future assistance.

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy and the front desk clerk friendly. This is a new and extremely clean hotel.
Stayed 1 night in Feb 2024
Response from kb on 28 Feb,2024
Thank you for taking the time to review your stay! We are pleased to hear that you enjoyed your stay and the friendly staff. We look forward to seeing you again should your travels bring you back to the area.

6/10 Okay

Jae Hyun

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The noise from the machine, ‘Sunbelt Rentals’ in the front of building interrupted the rest overnight during the stay.
Stayed 1 night in Feb 2024
Response from kb on 27 Feb,2024
Thank you for taking the time to review your stay. I do apologize for the noise from the generator. We do hope that should your travels bring you back to the Stockton area, you will consider staying with us again. We would be pleased to assign a room away from the generator if it hasn't already been removed.

10/10 Excellent

Aryana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Love everyone at the front desk. By far the fastest and most welcoming hotel experience I have had.
Stayed 1 night in Feb 2024
Response from kb on 19 Feb,2024
Thank you for taking the time to review your stay and for your compliments to the staff! We look forward to welcoming you back the next time your travels bring you back to the Stockton area.

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024
Response from kb on 26 Mar,2024
Thank you for taking the time to review your stay! We are pleased to see that you enjoyed your stay and look forward to welcoming you back the next time your travels bring you back to the Stockton area.

10/10 Excellent

Angelico H

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent staff and services
Stayed 2 nights in Feb 2024
Response from kb on 19 Feb,2024
Thank you for taking the time to review your stay and for your compliments to the staff! We look forward to hosting you again.

6/10 Okay

Brian

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stay Away - Beware
Kids at the back entrance were smoking marijuana and were blocking the entrance. There was no body wash
Stayed 1 night in Jan 2024
Response from kb on 19 Feb,2024
Thank you for taking the time to review your stay. We do apologize for the inconvenience of kids blocking the back entrance. We hope that should your travels bring you back to the area, you will consider giving our property a second chance. Please feel free to reach out to any member of the team if we can be of future assistance.

10/10 Excellent

Angelico H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from kb on 8 Feb,2024
Thank you for taking the time to provide feedback on your recent stay. We are happy to hear that you enjoyed your stay and look forward to welcoming you back the next time your travels bring you back to Stockton.

10/10 Excellent

Yi, Bakersfield

Liked: Cleanliness, staff & service, property conditions & facilities
Very new
Stayed 1 night in Jan 2024
Response from kb on 5 Feb,2024
Thank you for taking the time to review your stay! We are pleased that you enjoy your stay and look forward to welcoming you back.

8/10 Good

Jan Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from kb on 5 Feb,2024
Thank you for taking the time to review your stay! We are pleased you enjoyed your stay and look forward to welcoming you back the next time your travels bring you back to the area.

10/10 Excellent

Miguel, Fresno

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Response from kb on 5 Feb,2024
Thank you for taking the time to review your stay! We are pleased that you enjoyed your stay and look forward to welcoming you back the next time your travels bring you back to the area.

8/10 Good

amber

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Clean but really noisy
Response from kb on 5 Feb,2024
Thank you for taking the time to review your stay! We are pleased that you enjoyed your stay, but apologize for the noise. We look forward to welcoming you back the next time your travels bring you back to the area.

10/10 Excellent

Dalton

Stayed 3 nights in Dec 2023
Response from kb on 5 Feb,2024
Thank you for taking the time to review your stay! We are pleased that you enjoyed your stay and look forward to welcoming you back the next time your travels bring you back to the area.

10/10 Excellent

Don

Stayed 1 night in Dec 2023
Response from kb on 8 Feb,2024
Thank you for taking the time to review your stay! We are pleased to see you enjoyed your stay and look forward to welcoming you back the next time your travels bring you back to the Stockton area.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Our stay was very nice considering we were in Stockton CA. The property was brand new, everything was clean, in it's place and comfortable. The staff was too notch and extremely helpful, even breakfast was nice and had a variety of things to eat. All in all I give The Hampton Inn a whole hearted thumbs up.
Stayed 1 night in Dec 2023
Response from kb on 5 Feb,2024
Thank you for taking the time to review your stay! We are pleased that you enjoyed your stay including the staff and complimentary breakfast. We look forward to welcoming you back the next time your travels bring you back to the area.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from kb on 5 Feb,2024
Thank you for taking the time to review your stay! We are pleased that you enjoyed your stay and look forward to welcoming you back the next time your travels bring you back to the area.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from kb on 5 Feb,2024
Thank you for taking the time to review your stay! We are pleased that you enjoyed your stay and look forward to welcoming you back the next time your travels bring you back to the area.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
I chose this place to stay as i was going to attend a funeral in the area. I really liked the location . Very nice and confortable place.
Stayed 2 nights in Dec 2023
Response from kb on 5 Feb,2024
Thank you for taking the time to review your stay! We are pleased that you enjoyed your stay and apologize for your loss.

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful service, beautiful ground floor suite. 24hr coffee with the sweet creamers in large pump bottles.
Stayed 1 night in Dec 2023
Response from kb on 5 Feb,2024
Thank you for taking the time to review your stay! We are pleased that you enjoyed your stay with the 24 hour coffee. We look forward to welcoming you back the next time your travels bring you back to the area.

10/10 Excellent

Fernando

Response from kb on 8 Feb,2024
Thank you for taking the time to review your stay! We are pleased to see you enjoyed your stay and look forward to welcoming you back the next time your travels bring you back to Stockton.

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay and evening and morning staff very pleasant. Coffee was AMAZING!!!
Stayed 1 night in Nov 2023
Response from kb on 13 Nov,2023
Thank you for reviewing your recent stay! We are happy to hear that you enjoyed our 24-hour complimentary coffee station and we thank you for the compliments to the team. We look forward to welcoming you back the next time your travels bring you back to the Stockton area.

10/10 Excellent

Jaime

Stayed 1 night in Nov 2023

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, comfortable and quiet. I will stay again for sure in the future.
Stayed 1 night in Nov 2023
Response from kb on 13 Nov,2023
Thank you for taking the time to review your stay! We are pleased to hear that you enjoyed the clean and quiet rooms. We look forward to welcoming you back the next time your travels bring you back to the Stockton area.

10/10 Excellent

Darin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I book my workers there all the time. Clean, great rooms and amenities. Highly recommend
Stayed 2 nights in Oct 2023
Response from kb on 13 Nov,2023
Thank you for taking the time to review your stay! We are happy to hear that you and your employees enjoy your stays! We look forward to welcoming you back the next time your travels bring you back to the Stockton area.

8/10 Good

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from kb on 6 Nov,2023
Thank you for taking the time to review your stay. We are pleased to see that you enjoyed your stay and look forward to welcoming you back the next time your travels bring you back to Stockton.

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from kb on 6 Nov,2023
Thank you for taking time to review your stay. We look forward to welcoming you back the next time your travels bring you back to the Stockton area.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to the staff. Always welcoming and friendly.
Stayed 3 nights in Oct 2023
Response from kb on 2 Nov,2023
Thank you for taking the time to compliment the staff! We look forward to welcoming you back the next time your travels bring you back to Stockton.

10/10 Excellent

Bessie and ulises

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ll stay again
Bathroom sink clogged and tv glitches and loses signal a lot. Over all stay was nice beds are comfortable and staff are nice.
Stayed 1 night in Oct 2023
Response from kb on 2 Nov,2023
Thank you for taking the time to review your stay and for the compliments to the staff. We are also pleased to hear you enjoyed the Hampton beds. We have relayed the message about the sink and tv to our maintenance department to address. Please feel free to reach out to any member of the team if we can be of future assistance.

10/10 Excellent

Diana

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an area that is being developed. So there isn't anything within walking distance. Its a new hotel, very clean, very pretty. Staff is the best ive ever seen. The room has the essential toiletries. Plenty of towels, and also, extra blankets. There is a mini fridge and coffee maker. Coffee is offered day and night in the lobby, and breakfast is served in a very nice cafeteria. Looks like it caters to professionals because there is also a printer in the lobby. Highly recommend, we will definitely stay here again.
Stayed 1 night in Oct 2023
Response from kb on 24 Oct,2023
Thank you for taking the time to review your stay! We are pleased to hear that you enjoyed your stay and the amenities we offer like the 24 hour complimentary coffee. We look forward to welcoming you back the next time your travels bring you back to the Stockton area. Please feel free to reach out to any member of the team if we can be of future assistance.

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was fine as it was brand new and, in fact, they were still doing a little construction / touch up during my stay. The hot tub was not working. The location is terrible as it's not convenient and seems to be in the middle of a warehouse / trucking district with nothing around besides some run down housing across the street and a shady strip mall across the parking lot.
Stayed 2 nights in Oct 2023
Response from kb on 19 Oct,2023
Thank you for taking the time to review your stay. We do apologize that the hot tub is not working. I would like to ensure to you that we are working with our vendor to get the necessary repair completed as soon as possible. We do hope to welcome you back the next time your travels bring you back to the Stockton area.

2/10 Terrible

Edgardo

Stayed 1 night in Oct 2023
Response from kb on 6 Nov,2023
Thank you for taking the time to review your stay. We seemed to have missed on our mutual high standards. We do hope that should your travels bring you back to the Stockton area, you will consider staying with us again. Please feel free to reach out to any member of the team if we can be of assistance.

4/10 Poor

Daisy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was great except only bad thing was that although breakfast ended at 11:00 am right before 10:00am there was almost nothing left and they did not refill it.
Stayed 1 night in Sep 2023
Response from kb on 10 Oct,2023
Thank you for taking the time to review your stay. We do apologize that breakfast was depleted at our closing time of 10 am. We hope that should your travels bring you back to the Stockton area, you will consider staying with us. Please reach out to any member of the team if we can be of further assistance.

10/10 Excellent

Rosemarie, Spanaway

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only issue we had was with housekeeping. We stayed 4 days and had to ask twice. I don't understand, do we need to let the front desk when check in that we will need clean towels, and etc....? But the USB ports and Wi-Fi was outstanding. Very modern setup.
Stayed 4 nights in Sep 2023
Response from kb on 10 Oct,2023
Thank you for providing this feedback. Previously, housekeeping was only provided upon request, but we have recently updated to every other day as the standard, but are also pleased to provide housekeeping daily if requested. We are pleased to hear that you enjoyed the complimentary Wi-Fi and the convenient USB ports in the room. We hope to welcome you back the next time your travels bring you back to the Stockton area.

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Sep 2023
Response from kb on 10 Oct,2023
Thank you for the thumbs up! We are glad that you enjoyed your stay.

10/10 Excellent

Dave

Liked: Cleanliness, property conditions & facilities, room comfort
Would stay again
Very clean,easy checking, but it is brand new Slamming doors were a major problem through out the night
Stayed 1 night in Sep 2023
Response from kb on 10 Oct,2023
Thank you for taking the time to review your stay. We are happy to hear you enjoyed the room and the easy check-in. We do apologize for neighboring rooms slamming their doors. We hope to welcome you back the next time your travels bring you back to the Stockton area.

2/10 Terrible

Sara

Stayed 1 night in Sep 2023
Response from kb on 10 Oct,2023
Thank you for taking the time to review your stay. It seems like we have missed on our service offerings. Please feel free to reach out to any member of the team if we can be of assistance.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from kb on 10 Oct,2023
Thank you for taking the time to review your stay. We are happy to see that you enjoyed your stay. We look forward to welcoming you back the next time your travels bring you back to Stockton.