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Reviews of La Quinta Inn by Wyndham Stockton

2.5 out of 5
La Quinta Inn by Wyndham Stockton
2710 W March Ln, Stockton, CA

Reviews

5.6
Rating 10 - Excellent. 171 out of 1004 reviews" "
Rating 8 - Good. 173 out of 1004 reviews" "
Rating 6 - Okay. 194 out of 1004 reviews" "
Rating 4 - Poor. 188 out of 1004 reviews" "
Rating 2 - Terrible. 278 out of 1004 reviews" "

5.8/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Shell on 26 Apr,2024
Thank you so much for the fantastic rating. We look forward to seeing you next time!

2/10 Terrible

John

Travelled with partner
Disliked: Amenities, property conditions & facilities
Property run down and unclean.
Stayed 1 night in Apr 2024
Response from Shelly on 26 Apr,2024
Thank you so much for rating us and sharing your feedback. I am so sorry that you did not enjoy your stay. We are constantly working to improve our guests experience. We hope that you give us another opportunity in the future to try again.

4/10 Poor

Andres

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Breakfast was not up to par with other La Quinta breakfast. Poor choices and no refrigeration
Stayed 1 night in Apr 2024
Response from Shelly on 26 Apr,2024
Thank you so much for rating us and sharing your feedback. I am so sorry that the refrigerator at break when out during your stay. That has since been resolved. We are constantly working to improve our guests experience. We hope that you give us another opportunity in the future to try again.

2/10 Terrible

JOSE

Travelled with family
Roach infestation
Stayed 3 nights in Apr 2024
Response from Shelly on 26 Apr,2024
Thank you so much for sharing your concern; We take this type of feedback very seriously and do our best to take a proactive approach with our pest control to keep any pests from disturbing our guests. We have shared your concerns with our outside pest control company.

4/10 Poor

Douglas

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room is ok and clean but elevator buttom light not working.
Stayed 1 night in Apr 2024
Response from Shelly on 26 Apr,2024
Thank you so much. We have alerted our engineering team to get this resolved. I appreciate your feedback.

2/10 Terrible

Kevin, ROSEBURG

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It took 3 times to get a room, 1st room only had one bed, 2nd the door was looked from the inside and 3rd time was a charm. The room was ok. The only bright spot was the morning person working at the continental breakfast.
Stayed 1 night in Apr 2024
Response from Shelly on 26 Apr,2024
Thank you for taking the time to share your concerns. I can imagine how frustrating that must have been. I will be sure to share your experience with my team. Thank you for the compliments on the breakfast team. I will share that with them as well.

2/10 Terrible

reza

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Shelly on 26 Apr,2024
Thank you for taking the time to rate us. We are sorry you did not enjoy your stay. We are working very diligently to ensure that our guests have a fabulous stay. Please do give us another chance in the future to show you a better experience.

2/10 Terrible

Anayeli

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I forgot my debit card at the front desk. When I remembered and went back for it the same girl I handed it to argued I didn’t leave it there. I told her to review her cameras and she told me she couldn’t. I asked to speak to a manager and she she there wasn’t going to be one for a while. She was rude and unprofessional. I had no one to prove it because she wouldn’t pull review her camera. There was construction and there was a mess in the parking lot and pool was filthy and green.
Stayed 1 night in Mar 2024
Response from LaQuinta Inn on 9 Apr,2024
Anayeli, Were you able to get your card? Please call the hotel so that we can better assist you. Sorry for the inconvenience

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from LaQuinta Inn on 1 Apr,2024
Kevin, We are sorry that your stay did not meet your expectations. We hope that you will allow us to make it up to you in the future.

8/10 Good

JoAnne

Travelled with family and small children
Disliked: Amenities
Pool unusable. Elevator had broken floor indicator. No ice machine available. Room was clean and well laid out.
Stayed 1 night in Mar 2024
Response from LaQuinta Inn on 9 Apr,2024
JoAnne,We apologize for the conditions of the property as we are in the middle of a renovation project.

6/10 Okay

JoAnne

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Most of the staff were great. Beds were mediocre but clean.
Stayed 1 night in Mar 2024
Response from LaQunita Inn on 1 Apr,2024
Thank you for telling us about your stay. We hope that we can make it up to you, and provide you with a room with a better bed.

2/10 Terrible

Uma

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not up to standard
Stayed 1 night in Mar 2024
Response from LaQuinta Inn on 9 Apr,2024
Uma,We are going through a renovation project at the moment. Please visit us again soon ans let us make it up to you

8/10 Good

Leo Ferdinand

Travelled with partner
Liked: Amenities
My second stay was a lot cleaner and neater. However, the lady in the front desk that took my card for deposit, didn’t even try to contact me to return my debit card.
Stayed 1 night in Mar 2024
Response from LaQuinta Inn on 9 Apr,2024
Thank you for the feedback! We hope that your debit card was returned safely.

8/10 Good

Lorrie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
It was an older hotel and the maintenance was sloppy, such as painting over light switches and baseboards, etc. I felt it was a little substandard for a “La Quinta“. The lady in the breakfast room was absolutely wonderful. The rest of the staff was ambivalent. We had a question about the security of their parking lot and they assured us that they had security and cameras, and that our vehicles would be safe.
Stayed 1 night in Mar 2024
Response from LaQuinta Inn on 9 Apr,2024
We are glad to hear that the breakfast host was pleasing to work with. We are currently in a renovation project, please come again soon and let us make it up to you.

6/10 Okay

Candice

Travelled with pets
Disliked: Amenities, property conditions & facilities
I was put in a room next to construction with a giant dumpster and work going on. So i changed rooms. Then my tv remote wouldnt work so I exchanged it. Person at front desk said there was noone there to check anything not working. So they can chatge what they want but not offer satisfactor service.
Stayed 1 night in Mar 2024
Response from LaQuinta Inn on 9 Apr,2024
We apologize for the conditions of your stay. Please come again and allow us to make it up to you.

10/10 Excellent

Talia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw there was some construction going on but I know it was for improvement of the property. Very good.
Stayed 1 night in Mar 2024
Response from LaQuinta Inn on 9 Apr,2024
Thank you for the review! We look forward to serving you again in the future

2/10 Terrible

TIMOTHY J

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Do not book a stay here. Hotel is old and very tired. I booked three nights and checked out within two hours of checking in. I agreed with agent at desk to pay one night now they have recanted and no refund is forthcoing. It is under renovation with construction equipment and materials all around. Pool is dirty and full of branches from tree trimming. Read other reviews before booking. Should not be on ‘recommended list’
Response from LaQuinta Inn on 9 Apr,2024
Timothy, Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Stockton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Jose

Stayed 1 night in Feb 2024
Response from LaQuinta Inn on 9 Apr,2024
Please give us a call at the hotel and let us know about your experience. We would love to make it up to you.

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from LaQuinta Inn on 9 Apr,2024
Thank you for the rating

2/10 Terrible

Charmane

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Don’t let the surrounding area fool you. This hotel was a complete mess starting from the lobby to my room. I ended up not staying because the room was so dirty and smelly. Not to mention the sketchy activity happening around the hotel. You get what you pay for.
Stayed 2 nights in Feb 2024
Response from LaQuinta Inn on 9 Apr,2024
Dear Charmane,Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Stockton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Poor

Will

Business traveller
Disliked: Amenities, property conditions & facilities
Antiquated hotel where everything is breaking down. The heater did not work, the hot water took 30 minutes to warm up. The failed bathtub liner was squishy with water underneath, and the baseboards were coated in dirt and hair. There was trash all around the parking lot. Even for a short stay, very hard to recommend anything happening here.
Stayed 1 night in Feb 2024
Response from LaQuinta Inn on 9 Apr,2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Stockton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terrible

AZALEA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not gonna come back here
Stayed 2 nights in Jan 2024

4/10 Poor

MacDonald

Stayed 2 nights in Feb 2024
Response from LaQuinta Inn on 9 Apr,2024
Please give us a call at the hotel and let us know about your experience. We would love to make it up to you.

2/10 Terrible

Christopher

Stayed 1 night in Feb 2024
Response from LaQuinta Inn on 9 Apr,2024
Please give us a call at the hotel and let us know about your experience. We would love to make it up to you.

2/10 Terrible

Jennon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this online, got there and immediately regretted it. Homeless sleeping in parking lot, tweakers outside tweaking. Went into the lobby, staff was immediately rude…sat at table in lobby “breakfast area” and there were dead bugs on the table. Old, outdated- GROSS! I left and went to extended start next door.

8/10 Good

Jules

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Nakisha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
My stay was ok when I first arrived. I had to wait at least 30-45 minutes for there system to update an show my reservation. Once I arrived to my room I noticed a lot of safety hazards an construction and debris left outside in front of the building, an by room doors. The room was in good condition with no microwave available to heat my food as a traveler guess an no remote to control the tv. I was awakened by the housekeeper at 8:20 am looking through my window an talking in front of my door. My Husband did not have on clothes at the time. I was irately upset. I called the front desk office to report it an Nonthin was done very unprofessional an unsettling in my opinion. Later after claiming down I advise the front desk my tv did not work they tried to resolve the matter by relocation me to a different room. The next room was in very good condition however there was Not Hot water to take a shower. I was later relocated for the second time to a much better room with all working fixtures an Hot water. It was definitely an overwhelming experience staying at the location an the lack of customer experience overall failed me an my husband.
Stayed 1 night in Jan 2024

2/10 Terrible

Kaylie, Stockton

Disliked: Cleanliness, staff & service, property conditions & facilities
This property/hotel has BED BUGS. They would not give me a refund even after stated so. Please do not book here unless you don’t mind bedbugs.
Stayed 2 nights in Jan 2024

4/10 Poor

Kevin

Disliked: Property conditions & facilities
Flooded
Stayed 1 night in Jan 2024

6/10 Okay

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Under construction
Hotel under construction upgrade. Noisy, tv not working first remote didn’t after getting remote reset volume was blasting.., after getting a new remote finally worked, aside from that the room was clean unfortunately a guest was smoking weed outside my door. So the experience was just ok.
Stayed 1 night in Jan 2024

6/10 Okay

Elizabeth

Liked: Staff & service, room comfort
In Process of Remodeling Jan. 2024
The hotel is in the process of Remodeling. The Heater in the room was Not working, we got moved and the power on the next room was Out. Finally the fouth time we got moved everything was well, and the room was remodeled, they are looking very good once remodeled. I also noticed that they are putting new mattresses. In the process of remodeling, the Electical (heating and power) are an issue. The Staff is friendly and helpful.
Stayed 1 night in Jan 2024

4/10 Poor

Dennis

Travelled with family
Disliked: Staff & service, property conditions & facilities
This place sucks!
Hot water took 20 minutes to get hot for shower. Both shower and toilet drains backed up. This hotel is also under renovation.
Stayed 2 nights in Jan 2024

8/10 Good

VIRGINIA

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jan 2024
Response from LaQuinta Inn on 24 Jan,2024
Thank you for the rating! We are glad that you enjoyed your stay.

8/10 Good

Miguel

Stayed 1 night in Jan 2024
Response from LaQuinta Inn on 24 Jan,2024
Thank you for the rating! We are glad that you enjoyed your stay.

4/10 Poor

Dilip

Disliked: Property conditions & facilities
I generally prefer la Quinta for night stay. But today this hotal gave me horrible experience. First they give room where is lotvof earth warm than give second room where is no freez no microwave when I told to reception they told we can’t give microwave you need to change room. We have change room again. Overall experience not good. Only one office staff they have in night no other staff . Staff behavior is good.
Stayed 1 night in Jan 2024
Response from LaQuinta Inn Staff on 20 Jan,2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Stockton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

4/10 Poor

Sherrell

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
BAD
My first room The heater was not working at all.. i asked to be moved to a different unit.. they gave 2 beds which was nice, but also seen a roach.. very disgusting
Stayed 2 nights in Jan 2024
Response from LaQuinta Inn Staff on 20 Jan,2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Stockton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are working to improve the conditions of the property

6/10 Okay

Ed

Disliked: Property conditions & facilities
Location, old facility
Stayed 3 nights in Jan 2024
Response from LaQuinta Inn Staff on 20 Jan,2024
Thank you for taking the time to tell us about your experience at La Quinta Inn by Wyndham Stockton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Response from LaQuinta Inn Staff on 20 Jan,2024
Thank you for the rating

10/10 Excellent

Salvador

Stayed 2 nights in Jan 2024

2/10 Terrible

Tracy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best service.
The rooms we stayed at; the bathtub was not draining. Complaint twice to front desk. There is construction going on around the hotel that goes on until 8:30 pm. When tried checking out ad getting a refund for the nights we weren't using, hotel manager denied the request after informing them of our complaints. Wouldn't recommend them to stay.
Stayed 5 nights in Jan 2024
Response from Front Desk on 15 Jan,2024
Thank you for your feedback. i apologize for the inconvenience.

10/10 Excellent

Gilberto

Stayed 1 night in Jan 2024
Response from Front Desk on 15 Jan,2024
Thank you for your feedback.

6/10 Okay

Jim

Stayed 1 night in Jan 2024
Response from Front Desk on 15 Jan,2024
Thank you for your feedback.

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Their wasn't any hot water and leaking water of the sink
Stayed 1 night in Jan 2024
Response from Front Desk on 15 Jan,2024
Thank you for your feedback. I apologize for the inconvenience.

8/10 Good

Denise

Stayed 1 night in Dec 2023
Response from Front Desk on 15 Jan,2024
Thank you for your feedback.

8/10 Good

Verified traveller

Room was upgrade, front desk person not friendly at all.. Doesn't smile and was being rude.
Stayed 1 night in Jan 2024
Response from Front Desk on 8 Jan,2024
Thank you for your feedback. I apologize for the inconvience.

8/10 Good

Trent

Stayed 5 nights in Jan 2024
Response from Front Desk on 8 Jan,2024
Thank you for your feedback.

4/10 Poor

Perry L

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
our room was dirty and we did not feel safe. I will never stay there again.
Stayed 1 night in Dec 2023
Response from Front Desk on 8 Jan,2024
Thank you for your feedback. I apologize for the inconvenience, we are currently in the process of renovations. I hope later in the future we can better serve you here at La Quinta.

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable hotel.
Stayed 1 night in Jan 2024
Response from frontdesk on 7 Jan,2024
Gald you enjoyed your stay, hope to see you back soon

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No heat.
Stayed 1 night in Dec 2023
Response from front desk on 7 Jan,2024
thank you for your feed back

4/10 Poor

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023