"Hotel was of excellent standard, room was very comfortable, breakfast was good and hotel very well presented.
Only minor issue was rolling back in the hotel around 10pm and hoping to grab something to eat, we didn't expect the resturant to be open but hoped we could have something light or even room service in the bar. I was with a friend who lives locally and wasn't staying in the hotel.
The staff I guess were trying to be helpful in their own way but were keen to share it was hotel policy that no food is consumed in the bar. We asked if we could not order room service (the kitchen seemed to be next to the bar) and just have in the bar, no! We even asked if we could have room service and bring back down, no!
We asked for a room service menu, that took ten mins due to a shift change! We were then told there was only pizzas and would take more than 30 mins!
All seemed a little obstructive and in the end we ordered McDonalds and took to the room....
probably against hotel policy"